2021-2022 Pierce College Catalog 
    
    Mar 29, 2024  
2021-2022 Pierce College Catalog [ARCHIVED CATALOG]

Add to Portfolio (opens a new window)

CMST 330 Organizational Communication (5 credits)



Distribution Area Fulfilled Humanities; General Transfer Elective
Prerequisite Per SBCTC BAS guidelines, “Junior standing or admission to a baccalaureate program”

Course Description
Organizational Communication analyzes informal and formal communication practices in contemporary organizations. The course uses theories to examine and resolve organizational communication dilemmas in the context of a rapidly-changing world.

Student Outcomes
Students will learn to identify and solve communication problems within a company by being able to do the following:
1. Conduct a communication audit to analyze an organization’s strengths and weaknesses in sending, receiving, sharing, and negotiating information across various stakeholders.
2. Develop plans for effective organization communication practices across organizational networks to meet organizational goals.
3. Facilitate small group communications and resolve conflicts by using effective, organizationally appropriate communication strategies.
4. Apply key theoretical organizational communication frameworks (bureaucracy, rationality, power systems, etc.) and analyze their effects on complex organizational systems.
5. Analyze various communication contexts (global, regional, cultural, political, etc.) and evaluate how they may impact organizational communication practices.
6. Analyze how effective and ineffective communication strategies impact organizational efficiency.
7. Apply specific theories such as Weber’s Classic Organizational Theory of Fixed Structures and Tompkins and Cheney’s Organizational Control theory in order to address workplace communication challenges.
8. Apply strategies to communicate effectively in diverse settings and rapidly changing contexts.



Add to Portfolio (opens a new window)