2021-2022 Pierce College Catalog 
    
    Dec 08, 2022  
2021-2022 Pierce College Catalog [ARCHIVED CATALOG]

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FSLM 272 Personnel Management (5 credits)



Distribution Area Fulfilled General Elective
Course Description
This course introduces the student to the organization and management of a fire and emergency services department and the relationship of government agencies to the fire service. Emphasis is placed on fire and emergency service ethics and leadership.

Student Outcomes
1. Identify career development opportunities and strategies for success.
2. Recognize the need for effective communication skills, both written and verbal.
3. Identify and explain the concepts of span and control, effective delegation, and division of labor.
4. Implement the appropriate disciplinary action based upon an employee's conduct.
5. Explain the history of management and supervision methods and procedures.
6. Discuss the various levels of leadership, roles, and responsibilities within the organization.
7. Describe the traits of effective versus ineffective management styles.
8. Explore the importance of ethics as it relates to fire and emergency services.
9. Identify the roles of the National Incident Management System (NIMS) and Incident Management System (ICS).



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