BTECM 244 Medical Office Simulation (3 credits)
Formerly BTECH 244
Prerequisite Permission from a Business Information Technology Instructor.
Course Description
A capstone service learning course primarily focused on the cumulative application of skills of a medical office assistant including professional networking for future employment.
Course Content
A. Work experience
B. Medical office administrative skills
C. Collaborative work habits and attitudes
D. Networking
E. Employment procurement
F. Service learning
Student Outcomes
A-1 Employ content from previous courses to this course by completing simulation assignments.
B-1 Demonstrate medical office skills: interpersonal communications, records management, written communications, financial administration, and office management.
C-1 Use of efficient work habits: prioritization, problem solving, and time management.
C-2 Demonstrate appropriate attitudes toward co-workers, clients, instructors, fellow students, and community members.
C-3 Demonstrate appropriate work ethic: reliability, punctuality, confidentiality, etc.
E-1 Research possible job opportunities for future employment through use of social media, professional organizations, internet, etc.
E-1 Locate and identify possible Administrative Medical Assistant jobs and/or Billing/Coding positions.
E-2 Produce a professional cover letter for possible Administrative Medical Assistant positions.
E-3 Produce a professional resume for possible Administrative Medical Assistant positions.
F-1 Explain impact of service learning project through reflection assignment.
Degree Outcomes
Program Outcomes: Manage time and multiple tasks appropriate to the office.Demonstrate commitment to the office profession and life-long learning.
Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.
Lecture Contact Hours 10
Lab Contact Hours 20
Clinical Contact Hours 0
Total Contact Hours 30
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