2022-2023 Pierce College Catalog 
    
    May 01, 2024  
2022-2023 Pierce College Catalog [ARCHIVED CATALOG]

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FSLM 180 Fire and Emergency Services Administration (5 credits)



Course Description
This course introduces the student to the organization and management of a fire and emergency services department and the relationship of government agencies to the fire service. Emphasis is placed on fire and emergency service ethics and leadership from the perspective of the company officer.

Course Content
A. New Challenges and Opportunities
B. Communication Process
C. Management Principles
D. Tools for Employee Development
E. Management and Supervision
F. Managing Resources for Emergency and Non-Emergency
G. Leadership
H. Supervision and Management
I. Safety Assessment
J. Ethics
K. Incident Management System
I. Records Management

Student Outcomes
1. Acknowledge career development opportunities and strategies for success.

2. Recognize the need for effective communication skills, both written and verbal.

3. Identify and explain the concepts of span and control, effective delegation, and division of labor.

4. Select and implement the appropriate disciplinary action based upon an employee’s conduct.

5. Explain the history of management and supervision methods and procedures.

6. Discuss the various levels of leadership, roles, and responsibilities within the organization.

7. Describe the traits of effective versus ineffective management styles.

8. Identify the importance of ethics as it relates to fire and emergency services.

9. Identify the roles of the National Incident Management System (NIMS) and Incident Management System (ICS).

Degree Outcomes
Critical, Creative and Reflective Thinking: Graduates will evaluate, analyze and synthesize information and ideas in order to construct informed, meaningful and justifiable conclusions. Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions. Fire Service Organizational Management Apply organizational theories and models of behavioral science in organizational diagnostics and development to organizational challenges associated with the fire protection services. Fire Systems Legal Issues Understand and apply the legal framework of administrative actions and constitutional requirements to developing and maintaining a community fire protection system.

Lecture Contact Hours 50
Lab Contact Hours 0
Clinical Contact Hours 0
Total Contact Hours 50



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