FSLM 272 Personnel Management (5 credits)

2. Recognize the need for effective communication skills, both written and verbal.

3. Identify and explain the concepts of span and control, effective delegation, and division of labor.

4. Implement the appropriate disciplinary action based upon an employee’s conduct.

5. Explain the history of management and supervision methods and procedures.

6. Discuss the various levels of leadership, roles, and responsibilities within the organization.

7. Describe the traits of effective versus ineffective management styles.

8. Explore the importance of ethics as it relates to fire and emergency services.

9. Identify the roles of the National Incident Management System (NIMS) and Incident Management System (ICS).

Degree Outcomes
Critical, Creative and Reflective Thinking (CCRT) - Graduates will evaluate, analyze and synthesize information and ideas in order to construct informed, meaningful and justifiable conclusions. Intercultural Engagement (IE) - Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions. Fire Service Leadership Apply a solid foundation of knowledge and skills to assume leadership roles in the fire service. Fire Service Personnel Management Understand the theories and apply the practice of fire service personnel administration and human resource management.

Lecture Contact Hours 50
Lab Contact Hours 0
Clinical Contact Hours 0
Total Contact Hours 50