2018-2019 Pierce College Catalog

Apr 24, 2024

2018-2019 Pierce College Catalog [ARCHIVED CATALOG]

General Office Assistant Certificate Course Map

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Created by Pierce faculty, this map outlines the initial coursework for this career field. It provides you a clear path to complete your certificate by listing a specific set of courses relevant to your program and career. The map is designed with the appropriate number of credits and meets certificate requirements. Courses are organized in a recommended sequence; please schedule accordingly. If a course is unavailable, select the next appropriate course within the sequence. For each course, a purpose statement explains how the content relates to your career field. On this map, there may be instances when you will be required to select a course from several options. Use these purpose statements and notes to choose the course that best aligns with your interests and needs. You will also find action items to complete to assure you progress and graduate on time. While this map is a great guide to courses required to complete the Office Assistant Certificate, you are responsible for fulfilling all certificate requirements. Questions? Your Success Network is ready to help you!

1. College Success

COLLG 110 College Success (3 credits)
Course purpose: A foundational course to explore and affirm a career choice and build upon the skills, knowledge, and resources that will support you at Pierce College and beyond.

2. Business English I

BTECA 115 Business English I (5 credits)
Course purpose: This course will help you build the skills needed to prepare grammatically correct business documents. You will develop skills in how to edit documents for grammatical correctness.

3. Records Management

BTECA 145 Records Management (5 credits)
Course purpose: You will learn about the lifecycle and management of paper and electronic records in an office setting.

Action Item: Meet with Advisor

Use your Success Network! In your first quarter, meet with your advisor to revisit your career and transfer path, make adjustments to your goals as needed, and plan for your next steps.

4. Business English II

BTECA 116 Business English II (3 credits)
Course purpose: You will further study and practice with the writing process to create effective business memoranda, letters, and short reports. You will continue to build a strong business vocabulary and fluency with punctuation and rules.

5. Keyboarding Skills Course Recommendation

Choose one group as advised.

Group A

BTECA 102 Keyboard Skill Development: Alpha and Technical Improvement (1 credit)
BTECA 103 Keyboard Skill Development: Alphanumeric and Technical Improvement (1 credit)
BTECA 104 Keyboard Skill Development: Alphanumeric Improvement (1 credit)
BTECA 105 Keyboard Skill Development: Further Alphanumeric Improvement (1 credit)
Course purpose: Improves keyboarding speed and accuracy to make you an efficient typist for the office environment.

Group B

BTECA 100 Business Keyboarding: Key the Alphabet by Touch (1 credit)
Course purpose: Introduces the letters of the keyboard and how to type by touch using home row.
BTECA 101 Business Keyboarding: Key Numbers and Symbols by Touch (1 credit)
Course purpose: Introduces numbers and symbols of the keyboard, separate from the ten-key often available on a standard keyboard. This is useful for developing skills with data entry that requires both numbers, symbols, and letters simultaneously.
BTECA 102 Keyboard Skill Development: Alpha and Technical Improvement (1 credit)
BTECA 103 Keyboard Skill Development: Alphanumeric and Technical Improvement (1 credit)
Course purpose: Improves keyboarding speed and accuracy to make you an efficient typist for the office environment.

6. Business Communications

BTECA 250 Business Communications (5 credits)
Course purpose: You will learn the theory and practice in composing, evaluating, and analyzing written and oral business communications. This course emphasizes effective writing of business letters and reports, the psychology of business writing, methods of research, and oral reports.

7. Customer Relationship Management

MNGT 130 Customer Relationship Management (5 credits)
Course purpose: You will develop and utilize creative solutions and proactive problem-solving/decision making to meet customer needs.

Action Item: Apply for Graduation

Way to go! It is time to apply for graduation. Visit the Pierce College Graduation website for details. https://www.pierce.ctc.edu/graduation

8. Professional Development

MNGT 186 Professional Development (5 credits)
Course purspose: You will conduct research on a career option, construct competitive career application and expand personal networks to enhance career options.

9. Business Mathematics

BTECA 117 Business Mathematics (5 credits)
Course purpose: You will practice skills used in banking such as maintaining a checkbook.

10. Business Document Formatting: Basic

BTECA 160 Business Document Formatting: Basic (1 credit)
Course purpose: You will learn how to format and proof business documents such as block letters and memos.

11. Ten-Key Mastery

BTECA 136 Ten-Key Mastery (1 credit)
Course purpose: You will become proficient in 10-key by touch so student have skills for date entry.

Action Item: Internship

At this point, you need to prepare for Internship BTECA 245.

12. Cooperative Work Experience I

BTECA 245 Cooperative Work Experience I (3 credits)
Course purpose: You will gain practice in a work place setting, while networking, establishing work experience for your resume in order to pursue employment opportunities in the office environment.

13. Microsoft Suite Skills Course Recommendation

Complete one group as advised.

Group A

BTECA 106 PC Operating System: Navigating and Customized Operating Systems (1 credit)
BTECA 107 PC Operating System: Manage Files and Using Help (1 credit)
Course purpose: These courses prepare you for the Microsoft Office classes. They address management of files and folders and the use of Windows desktop.
BTECA 110 Microsoft Word: Prepare and Edit Documents (1 credit)
BTECA 111 Microsoft Word: Enhance and Customize Documents (1 credit)
Course purpose: These courses will prepare you for typing documents and learning a wide breadth of what the Microsoft Word software is capable of in an office setting.
BTECA 121 Microsoft Excel: Prepare Format Basic Worksheets (1 credit)
BTECA 122 Microsoft Excel: Insert Formulas and Enhancements (1 credit)
Course purpose: You will gain a wide breadth of understanding of what Microsoft Excel is capable of and how to apply it in an office setting.
BTECA 150 Microsoft Outlook: Using E-Mail and the Calendar (1 credit)
BTECA 151 Microsoft Outlook: Managing Tasks, Contacts and Inbox (1 credit)
Course purpose: You will learn and apply skills in each tool utilized in Microsoft Outlook in order to manage office calendars.

Group B

BTECA 110 Microsoft Word: Prepare and Edit Documents (1 credit)
BTECA 111 Microsoft Word: Enhance and Customize Documents (1 credit)
Course purpose: These courses will prepare you for typing documents and learning a wide breadth of what the Microsoft Word software is capable of in an office setting.
BTECA 121 Microsoft Excel: Prepare Format Basic Worksheets (1 credit)
BTECA 122 Microsoft Excel: Insert Formulas and Enhancements (1 credit)
Course purpose: You will gain a wide breadth of understanding of what Microsoft Excel is capable of and how to apply it in an office setting.
BTECA 140 Microsoft Access: Create and Modify a Database (1 credit)
Course purpose: You will gain a wide breadth of understanding of what Microsoft Access is capable of in an office setting.
BTECA 150 Microsoft Outlook: Using E-Mail and the Calendar (1 credit)
BTECA 151 Microsoft Outlook: Managing Tasks, Contacts and Inbox (1 credit)
BTECA 152 Microsoft Outlook: Customizing and Integrating Outlook (1 credit)
Course purpose: You will learn and apply skills in each tool utilized in Microsoft Outlook in order to manage office calendars.

Academic Catalog

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General Office Assistant Certificate Course Map

1. College Success

2. Business English I

3. Records Management

Action Item: Meet with Advisor

4. Business English II

5. Keyboarding Skills Course Recommendation

Group A

Group B

6. Business Communications

7. Customer Relationship Management

Action Item: Apply for Graduation

8. Professional Development

9. Business Mathematics

10. Business Document Formatting: Basic

11. Ten-Key Mastery

Action Item: Internship

12. Cooperative Work Experience I

13. Microsoft Suite Skills Course Recommendation

Group A

Group B

Total Credits: 53

Program Code: 559D