2020-2021 Pierce College Catalog 
    
    Jan 14, 2025  
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2020-2021 Pierce College Catalog [ARCHIVED CATALOG]

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MNGT 182 Creative Sales and Customer Relationship Management (5 credits)


Course Description
In the workplace today, we need to know how to meet/exceed internal and external customer expectations and engage in the selling process. This course gives students the tools for successful workplace customer engagement leading to customer loyalty. It also trains the selling process which is used to sell products, services, and ideas.


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