EM 220 Developing and Managing Volunteer Resources (2 credits)

1. Correlate the skills and knowledge required of volunteers in emergency management programs. 
2. Describe how volunteers can be used most beneficially to meet an agency’s needs. 
3. Analyze the steps in developing a volunteer program 
4. Develop a volunteer policy and job description. 
5. Outline strategies for recruiting, retaining, assigning, training, supervising, and evaluating volunteers. 
6. Analyze the role of volunteers and voluntary agencies in providing emergency assistance. 
7. Describe methods that will ensure cultural humility and equity in managing volunteers in a diverse community.

Critical, Creative and Reflective Thinking:   Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

Program Outcome: 

Graduates apply a solid foundation of knowledge and skills to assume leadership roles in emergency management, homeland security, and/or public policy. 

Develop agency/organization specific tools to evaluate domestic security challenges for the 21st Century that face the United States and other industrialized nations.

Lecture Contact Hours 20
Lab Contact Hours 0
Clinical Contact Hours 0
Total Contact Hours 20

Potential Methods
Participation in Class Activities
Discussion Board
Exams and Quizzes,
Individual Assignments
Individual Projects
Written Paper