VT 215 Animal Hospital Office Procedures (2 credits)

1. Describe clinic office procedures used in the veterinary clinic.
2. Describe the role of the veterinary technician as a member of a diverse medical team in the veterinary office setting.
3. Recognize and appropriately respond to the signs of stress and the five stages of grief.

• Effective  Communication: Graduates will be able to craft and exchange ideas and information in a variety of situations, in response to audience, context, purpose, and motivation.
• Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions.
• Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.
• Program Outcome: Actively contribute as an integral member of a veterinary health care team while adhering to professional and ethical standards including a strong work ethic, personal responsibility and compassion for clients and animals.