CONST 330 Communications and Conflict Resolution (5 credits)

1. Apply listening skill strategies in order to accurately capture the needs of the client.
2. Create accurate and impactful construction presentations that targets client need, contract requirements, and delivery methods.  
3. Lead a team through the creation and presentation of a design-build and other delivery method presentations of construction managers.
4. Compose presentations to exhibit skills to maximize presentation effectiveness.
5. Demonstrate conflict resolution techniques with project teams
6. Compare and contrast the different types of ownership of management styles and actions.
7. Apply strategies for negotiation with owners, contractors, and other construction stakeholders.  

• Professionalism: Model professionalism in the construction industry through ethics and advocacy; team building; leadership; and mentorship in the construction industry.
• Communication: Compose, implement, and assess the efficacy of communications tools used in the construction industry to disseminate technical and professional business information to a diverse audience.

Core Ability

• Effective Communication: Graduates will be able to craft and exchange ideas and information in a variety of situations, in response to audience, context, purpose, and motivation.