BUS 240 Human Relations in the Workplace (5 credits)
Course Description
This course considers how the needs of business or other formal organizations interact with individual needs, leadership styles, formal organizational policies and procedures, and general cultural patterns to determine how human beings act in work situation.
Course Content
A. Personalities B. Diversity C. Communication skills D. Organizational behavior E. Leadership F. Teamwork G. Motivation H. Conflict resolution
Student Outcomes
- Analyze and apply key theories of human behavior—including personality, motivation, and leadership styles—to improve individual and team performance in professional settings.
- Demonstrate effective interpersonal communication skills, including active listening, nonverbal communication, and conflict resolution strategies, to foster collaboration and respect in diverse workplaces.
- Evaluate emotional intelligence competencies and their impact on leadership, workplace relationships, and team effectiveness.
- Design and justify a personal or professional development plan using organizational behavior concepts, such as organizational change models, team dynamics, and ethical workplace practices.
Degree Outcomes
Program Outcome: Students will communicate and resolve conflict respectfully and effectively while demonstrating the skill to offer and receive feedback. PLO 1: Communication; PLO 2: Teamwork and Collaboration
Social Sciences: Graduates analyze and interpret social phenomenon using social science theories and methods.
Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions.
Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.
Lecture Contact Hours 50
Lab Contact Hours 0
Clinical Contact Hours 0
Total Contact Hours 50
Potential Methods
- objective test - portfolio - discussion - essay - paper - self-evaluation - peer evaluation - oral presentation - project - simulation or role play
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