2021-2022 Pierce College Catalog [ARCHIVED CATALOG]
Office Management (AAS) Course Map
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Created by Pierce faculty, this map outlines the initial coursework for this career field. It provides you a clear path to complete your degree by listing a specific set of courses relevant to your program and career. The map is designed with the appropriate number of credits and meets degree requirements. Courses are organized in a recommended sequence; please schedule accordingly. If a course is unavailable, select the next appropriate course within the sequence. For each course, a purpose statement explains how the content relates to your career field. On this map, there may be instances when you will be required to select a course from several options. Use these purpose statements and notes to choose the course that best aligns with your interests and needs. You will also find action items to complete to assure you progress and graduate on time. While this map is a great guide to courses required to complete the Associate in Applied Science Office Management, you are responsible for fulfilling all degree requirements. Questions? Your Success Network is ready to help you!
Meet with advisor to determine initial placement in courses and create an educational plan.
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1. Keyboarding Development and Document Formatting
Choose one
3. PC Operating System/Microsoft Word (Computer Application Lab Courses)
If you are unsure which course to take, please see your advisor to determine which 2-6 of these courses best align with your needs (for a total of 2-6 credits).
These courses count toward the 13 Computer Application Lab credits.*
*Note: A total of 13 Computer Application Lab credits will be required in order to meet the requirements of this degree.
4. Business English Support course (please see advisor)
5. ABE Academic Support (please see advisor)
- ABE 099 I-BEST Academic Support ABE (1 to 20 credits)
Course purpose: A support class to help with computer and keyboarding instruction, navigating Canvas, and overall college experience. In addition, exposure to some basic math in order to prepare you for BTECA 117.
Action Item: Meet with Advisor
Meet with advisor for course registration and review of educational plan.
6. College Success
- COLLG 110 College Success (3 credits)
Course purpose: A foundational course to explore and affirm a career choice and build upon the skills, knowledge, and resources that will support you at Pierce College and beyond. Note: The College Success course you select will depend on the Career Pathway Map you are following. Your advisor will assist you in selecting either the 3- or 5- credit version of the course. Should you choose to repeat a College Success course you must enroll in a College Success course with the same credit amount as the original course; a COLLG 110 course grade can only be replaced with a grade from another COLLG 110 course and a COLLG 115 course grade can only be replaced with a grade from another COLLG 115 course.
7. Keyboard Development and Document Formatting
Choose one
9. Business English II
- BTECA 116 Business English II (3 credits)
Course purpose: Further study and practice with the writing process to create effective business memoranda, letters, and short reports. You will continue to build a strong business vocabulary and fluency with punctuation and rules. Job applicants must be able to write coherent messages with correct grammar for internal and external communication.
10. Business English Support course (please see advisor)
11. Computer Application Lab
If you are unsure which course to take, please see your advisor to determine which 3 or 4 of these courses best align with your needs (for a total of 3-4 credits).
These courses count toward the 13 Computer Application Lab credits.*
*A total of 11-13 Computer Application Lab credits will be required in order to meet the requirements of this degree. These courses can be taken during steps 11 and steps 16 of the map.
12. ABE Academic Support (please see advisor)
13. Business Mathematics
- BTECA 117 Business Mathematics (5 credits)
Course purpose: You practice skills in banking such as keeping a checkbook and balancing it. Solving for equations for the unknown. Practicing percent and fractions. Understanding discounts, markups, and markdowns. Insight into perishables, simple interest promissory notes, discount notes, and the discount process, compound interest and present value. Installment buying and revolving credit, basic statistics, metric supplement depreciation, inventory, and overhead.
Industry often requires basic bookkeeping and collection of funds from invoices and calculation of purchase orders. Math knowledge is necessary to write correct formulas in often used Excel spreadsheets for budgeting and other financial purposes.
14. Business Math Support Course (please see advisor)
Action Item: Meet with Advisor
Meet with advisor to review and update educational plan.
16. Computer Application Lab
If you are unsure which course to take, please see your advisor to determine which 3 or 4 of these courses best align with your needs (for a total of 3-4 credits).
These courses count toward the 13 Computer Application Lab credits.*
*A total of 11-13 Computer Application Lab credits will be required in order to meet the requirements of this degree. These courses can be taken during steps 11 and steps 16 of the map.
17. ABE Academic Support (please see advisor)
19. Customer Relationship Management
Choose one
- MNGT 130 Customer Relationship Management (5 credits)
Course purpose: You should be able to demonstrate interpersonal communication skills with a diverse population internally and externally with clients, customers, and co-workers with a major focus on clients and customers. Or - MNGT 182 Creative Sales and Customer Relationship Management (5 credits)
Course purpose: In the workplace today, we need to know how to meet/exceed internal and external customer expectations and engage in the selling process. This course gives you the tools for successful workplace customer engagement leading to customer loyalty. It also trains the selling process which is used to sell products, services, and ideas.
Action Item: See your Advisor
Meet with internship course instructor to prepare for BTECA 246.
20. Intercultural Communications
21. Microsoft Outlook
- BTECA 180 Microsoft Outlook (3 credits)
Course purpose: You will demonstrate skills in each tool utilized in Outlook: Calendar, email, scheduling, tasks, etc. which most offices are using these days.
22. Business Communications
- BTECA 250 Business Communications (5 credits)
Course purpose: This course prepares you with advanced writing skills necessary for success in an office. In addition, you will synthesize and apply content previously acquired while learning how to write messages that build goodwill and positive relationships with clients and co-workers and writing for a specific purpose and audience.
23. Principles of Management
24. Survey of Accounting
- ACCT 101 Survey of Accounting (5 credits)
Course purpose: Industry often requires basic bookkeeping and collection of funds from accounts receivable and calculation of accounts payable. Accounting knowledge is necessary in order to prepare balance sheets, income statements, and other financial documents.
26. Human Resource Management
- MNGT 295 Human Resource Management (5 credits)
Course purpose: You need to understand principles, methods, and procedures in human resource management including job analysis, description and classification, employee morale and motivation, labor turnover, selection and placement, rating and promotion, and compensation in conjunction with current government regulations.
27. Cooperative Work Experience
- BTECA 246 Cooperative Work Experience II (5 credits)
Course purpose: You gain practice in a workplace setting, while networking, establishing work experience for their resume, and hopefully ultimately gaining a job, which is what most students in the professional technical field want.
28. Human Relations in the Workplace
- BUS 240 Human Relations in the Workplace (5 credits)
Course purpose: This class enables you to become better communicators by applying effective strategies for listening, receiving feedback, and examining their own biases. Today’s office has a diverse population and its multicultural makeup requires training in global communication.
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