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Dec 26, 2024
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FCA 272 Negotiation (3 credits)
This course introduces a critical skill needed for effective management. Negotiation explores the major concepts and theories of the psychology of bargaining and negotiation, and the dynamics of interpersonal and intergroup conflict and its resolution. Content includes basic elements of conflict and negotiation, the processes of communication, persuasion and ethical judgment, external influences on negotiations and breakdowns in the negotiation process.
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