CIP Code: 51.0716

ctcLink Plan Code: MASAAAPT

Total Credits: 94

Introduction to Keyboarding

(Only needed if no previous keyboarding experience.)

• BTECA 100 Business Keyboarding: Key the Alphabet by Touch (1 credit)

• Course purpose: Introduces the letters of the keyboard and how to type by touch using home row for the purpose of performing clerical duties efficiently in an office environment.

• BTECA 101 Business Keyboarding:Key Numrs&Symbols by Touch (1 credit)

• Course purpose: Introduces numbers and symbols of the keyboard, separate from the ten-key often available on a standard keyboard. This is useful for developing skills with data entry that requires both numbers, symbols, and letters simultaneously, so students’ fingers don’t leave home row.

1. Business English I

• BTECA 115 Business English I (5 credits)

• Course purpose: This course will help you build the skills needed to prepare grammatically correct business documents. You will develop skills in editing documents for grammatical correctness. Job applicants must be able to write coherent messages with correct grammar for internal and external communication. 

2. Computer Application Lab

A total of 10 Computer Application Lab credits will be required in order to meet the requirements of this certificate. These courses can be taken throughout the certificate. Meet with advisor for placement of these courses in educational plan.   

• BTECA 106 PC Operating System: Exploring and File Management (1 credit)

• and

• BTECA 107 PC Operating System: Customizing Windows/Internet Basics (1 credit)

• Course purpose: Prepares you for the Microsoft Office classes teaching management of files and folders and the use of Windows desktop. Basic computer literacy skills, such as minimize, maximize and personalizing the desktop. Office skills require a basic understanding of computers and file management ability, i.e. naming and organizing files and folders.

• BTECA 110 Microsoft Word: Prepare and Edit Documents (1 credit)
• BTECA 111 Microsoft Word: Format Pages and Objects (1 credit)
• BTECA 112 Microsoft Word: Print, Tables and Customization (1 credit)
• BTECA 113 Microsoft Word: Track Changes, Editing and Design (1 credits)

• Course purpose: Word courses prepare you for typing documents and learning a wide breadth of what the software is capable of in an office setting. Understanding the wide capabilities of the Microsoft Word software helps develop efficient office administrator skills making employees quicker and more organized with their workload when dealing with the written communication in an office setting. 

• BTECA 121 Microsoft Excel: Prepare Basic Worksheets (1 credit)
• BTECA 122 Microsoft Excel: Manage Workbooks (1 credit)
• BTECA 123 Microsoft Excel: Financial Formulas and Charts (1 credit)
• BTECA 124 Microsoft Excel: Manage Tables and Import Data (1 credit)
• BTECA 130 Microsoft PowerPoint: Create and Modify a PowerPoint Presentation (1 credit)
• BTECA 131 Microsoft PowerPoint: Visual Elements & Themes (1 credit)
• BTECA 132 Microsoft PowerPoint: Customize and Share Presentation (1 credit)
• BTECA 140 Microsoft Access: Create Tables and Relationships (1 credit)
• BTECA 141 Microsoft Access: Create Queries and Forms (1 credit)
• BTECA 142 Microsoft Access: Create Reports and Manage Data (1 credit)

• Course purpose: This could be Excel, Access or PowerPoint all of which would be utilized in an office setting to improve clerical efficiencies. The appropriate course would be chosen according to the students’ workforce goals. 

3. College Success

• COLLG 110 College Success (3 credits)

• Course purpose: A foundational course to explore and affirm a career choice and build upon the skills, knowledge, and resources that will support you at Pierce College and beyond.

•  

• Note: The College Success course you select will depend on the Career Pathway Map you are following. Your advisor will assist you in selecting either the 3- or 5- credit version of the course. Should you choose to repeat a College Success course you must enroll in a College Success course with the same credit amount as the original course; a COLLG 110 course grade can only be replaced with a grade from another COLLG 110 course and a COLLG 115 course grade can only be replaced with a grade from another COLLG 115 course. 

Action Item: Meet with Advisor

Use your Success Network! In your first quarter, meet with your advisor to revisit your career and transfer path, make adjustments to your goals as needed, and plan for your next steps.  

4. Keyboard Development and Document Formatting

Take two credits one quarter followed by the remaining two credits the following quarter. All four courses are required to complete the certificate. 

• BTECA 102 Keyboard Development & Basic Bus Doc Formatting I (1 credit)
• BTECA 103 Keyboard Development & Basic Bus Doc Formatting II (1 credit)

• Course purpose: This course assists students with continuous development of keyboard speed, accuracy and technique while simultaneously applying keyboarding skills to create basic business documents.

•  

• (Subsequent quarter take BTECA 104 and 105) 

•  

• BTECA 104 Keyboard Development & Adv Bus Doc Formatting III (1 credit)
• BTECA 105 Keyboard Development & Adv Bus Doc Formatting IV (1 credit)

• Course purpose: This course assists students with continuous development of keyboard speed, accuracy and technique while simultaneously applying those skills to the creating of advanced business documents.

5. Ten-Key Mastery

• BTECA 136 Ten-Key Mastery (1 credit)

• Course purpose: Proficient in 10-key by touch so student have skills for data entry. Employees are often required to enter data in spreadsheets or in other software. Speed and accuracy of this skill are highly desired by employers. 

   

6. Business English II

• BTECA 116 Business English II (3 credits)

• Course purpose: Further study and practice with the writing process to create effective business memoranda, letters, and short reports. You will continue to build a strong business vocabulary and fluency with punctuation and rules. Job applicants must be able to write coherent messages with correct grammar for internal and external communication. 

7. Business Mathematics

• BTECA 117 Business Mathematics (5 credits)

• Course purpose: You will practice skills in banking such as keeping a checkbook and balancing it. Solving equations for the unknown. Practicing percent and fractions. Understanding discounts, markups, and markdowns. Insight into perishables, simple interest promissory notes, discount notes, and the discount process, compound interest and present value. Installment buying and revolving credit, basic statistics, metric supplement depreciation, inventory, and overhead. Industry often requires basic bookkeeping and collection of funds from invoices and calculation of purchase orders. Math knowledge is necessary to write correct formulas, in often used Excel spreadsheets, for budgeting and other financial purposes. 

8. Introduction to the Medical Office

• BTECM 149 Introduction to the Medical Office (5 credits)

• Course purpose: You are introduced to topics that occur in a Medical Office setting. In this course you learn about the history of healthcare systems, overview of types of healthcare facilities, roles and responsibilities of healthcare professionals, importance of teamwork and process improvement, as well as strategies for exploring the job market. 

9. Medical Terminology I

• BTECM 150 Medical Terminology I (5 credits)

• Course purpose: You are introduced to word forms, pre-fixes, suffixes, and root words. You will analyze medical terms through the knowledge of the Greek and Latin roots, prefixes, and suffixes. You will practice pronunciation and spelling of medical terms. You will learn how to utilize a medical dictionary and other references, as well as the formation of nouns, adjectives, and plurals of medical words. Knowledge of medical terminology is beneficial to the medical office administrative assistant when communicating with patients and medical clinicians. This course is broken into two 5-credit courses that cover all the systems of the body. 

10. Microsoft Outlook

• BTECA 180 Microsoft Outlook (3 credits)

• Course purpose: You will demonstrate skills in each tool utilized in Outlook: Calendar, email, scheduling, tasks, etc. which most offices are using these days.

11. Medical Terminology II

• BTECM 151 Medical Terminology II (5 credits)

• Course purpose: Knowledge of medical terminology is beneficial to the medical office administrative assistant when communicating with patients and medical clinicians. This course is broken into two 5-credit courses that cover all of the systems of the body.

12. Human Biology

• BIOL& 170 Human Biology: Anatomy & Physiology (5 credits)

• Course purpose: You will gain a comprehensive study of the human body, its structure and its function. A non-lab course appropriate for non-science majors. Knowledge of anatomy and physiology is beneficial to the medical office administrative assistant when communicating with patients and medical clinicians.

Action Item: Meet with Advisor

Meet with internship course instructor to prepare for BTECA 246. 

13. Intercultural Communications

• CMST 105 Intercultural Communication (5 credits)

• Course purpose: You will learn how to communicate with people from a variety of cultures.

Action Item: Apply for Graduation

Way to go! It is time to apply for graduation. Visit the Pierce College Graduation website for details. 

14. Records Management

• BTECA 145 Records Management (5 credits)

• Course purpose:  Teaches you the lifecycle and management of paper and electronic records in an office setting. You need to learn to manage records to keep an office organized and for individuals to retrieve records quickly and maintain integrity of data.

15. Medical Claims and Insurance Management

• BTECM 250 Medical Claims and Insurance Management (5 credits)

• Course purpose: You will be introduced to a variety of medical forms used in industry: CMS-1500, UB-92, referrals, and referral requests. Students gain understanding of documentation guidelines and completion of medical claim forms for Medicare, Medicaid, private insurance, Worker’s Compensation, and Labor and Industries.

16. Office Procedures

• BTECA 205 Office Procedures (5 credits)

• Course purpose: This course prepares you with hard and soft skills necessary for success in an office. In addition, you will synthesize and apply content previously acquired while role playing scenarios that will occur during an average office workday. 

17. Human Relations in the Workplace

• BUS 240 Human Relations in the Workplace (5 credits)

• Course purpose: You will be able to distinguish personality styles, learning styles, conflict resolution strategies, and communication styles in order to develop the ability to work with myriad different personalities in the workplace. 

18. Business Communications

• BTECA 250 Business Communications (5 credits)

• Course purpose: This course prepares you with advanced writing skills necessary for success in an office. In addition, you will synthesize and apply content previously acquired while learning how to write messages that build goodwill and positive relationships with clients and co-workers and writing for a specific purpose and audience. 

19. Electronic Health Records

• BTECM 257 Electronic Health Records (5 credits)

• Course purpose: You will complete common work tasks and practice data entry while creating a variety of electronic medical records (EMRs) in both inpatient and outpatient settings using training software. You will gain understanding on existing and evolving government driven standards and regulations as they apply to the healthcare environment. 

20. Cooperative Work Experience

• BTECA 246 Cooperative Work Experience (5 credits)

• Course purpose: You will gain practice in a workplace setting, while networking, establishing work experience for their resume, and hopefully ultimately gaining a job, which is what most students in the professional technical field want.

•  

• Or

•  

• BTECA 247 Pathway to Career Success (5 credits)

• Course purpose: This course is an option for students in lieu of the Cooperative Work-based Learning Experience (BTECA 246). This course is designed to prepare students for a job in their specific field of study whether it be a medical office or a general office. Students will implement a variety of the skills they have learned throughout their degree such as job searching skills, teamwork, communication skills, goal setting, time management, and leadership.

Total Credits: 94

CIP Code: 51.0716

ctcLink Plan Code: MASAAAPT