2024-2025 Pierce College Catalog
Administrative Office Assistant (AAS) Course Map
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 Return to: Business Career Pathway
Created by Pierce faculty, this map outlines the initial coursework for this career field. It provides you a clear path to complete your degree by listing a specific set of courses relevant to your program and career. The map is designed with the appropriate number of credits and meets degree requirements. Courses are organized in a recommended sequence; please schedule accordingly. If a course is unavailable, select the next appropriate course within the sequence. For each course, a purpose statement explains how the content relates to your career field. On this map, there may be instances when you will be required to select a course from several options. Use these purpose statements and notes to choose the course that best aligns with your interests and needs. You will also find action items to complete to assure you progress and graduate on time. While this map is a great guide to courses required to complete the Associate in Applied Science Administrative Office Assistant, you are responsible for fulfilling all degree requirements. Questions? Your Success Network is ready to help you!
Action Item: Meet with advisor to create degree plan
Meet with your advisor to choose the courses that meet your workplace goals.
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ctcLink Plan Code: OMSGOAPT
Introduction to Keyboarding
(Only needed if no previous keyboarding experience. Meet with your advisor to determine if you need to take these courses.)
2. Computer Application Lab
A total of 15 Computer Application Lab credits will be required to meet the requirements of this degree.
- BTECA 114 Introduction to Windows and Microsoft Word (5 credits)
Course purpose: This course offers an introductory experience to the Windows Operating System and File Explorer to manage files. Upon successful completion of this course, students will have mastered the features of Word to align with the Microsoft Office Specialist (MOS) objectives enabling them to take the MOS exam. The MS Word objectives enable students to perform several Word tasks, such as creating and managing documents, formatting text, paragraphs, and sections, creating tables and lists, applying references and formatting objects. - BTECA 125 Microsoft Excel (4 credits)
Course purpose: Students will master the features of Excel to align with the Microsoft Office Specialist (MOS) objectives enabling them to take the MOS Exam. The MS Excel objectives enable students to create, manage, and distribute professional spreadsheets and workbooks for a variety of specialized purposes and situations. - BTECA 133 Microsoft PowerPoint (3 credits)
Course purpose: Students will learn principles to create and modify a PowerPoint presentation. - BTECA 143 Microsoft Access (3 credits)
Course purpose: Students will learn how to navigate MS Access and create customizable database applications.
3. College Success
If you take the Introduction to Keyboarding courses, you will want to take COLLG 110. If you do not take the Introduction to Keyboarding courses, you will want to take COLLG 115. Meet with your advisor to support you selecting the College Success course you should take.
Action Item: Meet with Advisor
Use your Success Network! In your first quarter, meet with your advisor to revisit your career and transfer path, make adjustments to your goals as needed, and plan for your next steps.
4. Keyboard Development and Document Formatting
Take two credits one quarter followed by the remaining two credits the following quarter. All four courses are required to complete the certificate.
6. Business English II
- BTECA 116 Business English II (3 credits)
Course purpose: Further study and practice with the writing process to create effective business memoranda, letters, and short reports. You will continue to build a strong business vocabulary and fluency with punctuation and rules. Job applicants must be able to write coherent messages with correct grammar for internal and external communication.
Action Item: Meet with Advisor
Meet with internship course instructor to prepare for BTECA 246.
10. Microsoft Outlook
- BTECA 180 Microsoft Outlook (3 credits)
Course purpose: You will demonstrate skills in each tool utilized in Outlook: Calendar, email, scheduling, tasks, etc. which most offices are using these days.
11. Intercultural Communications
12. Business Communications
- BTECA 250 Business Communications (5 credits)
Course purpose: This course prepares you with the advanced writing skills necessary for success in an office. In addition, you will synthesize and apply content previously acquired while learning how to write messages that build goodwill and positive relationships with clients and co-workers and writing for a specific purpose and audience.
13. Accounting Course Options
Select one of these courses:
- ACCT 101 Survey of Accounting (5 credits)
Course purpose: Industry often requires basic bookkeeping and collection of funds from accounts receivable and calculation of accounts payable. Accounting knowledge is necessary in order to prepare balance sheets, income statements, and other financial documents. Or - ACCT& 201 Principles of Accounting I (5 credits)
Course purpose: First accounting course required for students transferring to a four-year school to pursue a bachelor’s degree in business administration. Covers basic accounting concepts and procedures with a focus on financial statement preparation.
14. Introduction to Business
15. Introduction to Online Marketing
17. Human Relations in the Workplace
- BUS 240 Human Relations in the Workplace (5 credits)
Course purpose: This class enables you to become better communicators by applying effective strategies for listening, receiving feedback, and examining their own biases. Today’s office has a diverse population, and its multicultural makeup requires training in global communication.
18. Cooperative Work Experience
Choose one
- BTECA 246 Cooperative Work Experience (5 credits)
Course purpose: You gain practice in a workplace setting, while networking, establishing work experience for their resume, and hopefully ultimately gaining a job, which is what most students in the professional technical field want.
(Students who are completing the associate degree should take this at the end of their program. See your advisor) Or - BTECA 247 Pathway to Career Success (5 credits)
Course purpose: This course is an option for students in lieu of the Cooperative Work-based Learning Experience (BTECA 246). This course is designed to prepare students for a job in their specific field of study whether it be a medical office or a general office. Students will implement a variety of the skills they have learned throughout their degree such as job searching skills, teamwork, communication skills, goal setting, time management, and leadership.
ctcLink Plan Code: OMSGOAPT
Program Outcomes
- Work independently and in teams.
- Interact courteously and responsibly with diverse people in the office environment.
- Manage time and multiple tasks appropriate to the office.
- Demonstrate commitment to the office profession and life-long learning.
- Apply technical skills to meet industry standards in the office.
- Communicate effectively using written, oral, and visual communication skills with diverse people in the office environment.
- Employ software and/or technology to manage information.
- Conduct effective web searches; critically analyze web sites and related professional articles.
- Effectively complete tasks and solve problems that require computation in the workplace by utilizing knowledge of business math processes, computer application functions, and accounting procedures.
- Identify and understand the role of industry-specific professional organizations.
- Communicate and resolve conflict respectfully and effectively while demonstrating the skill to offer and receive feedback.
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Return to: Business Career Pathway
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