CIP Code: 52.0204

ctcLink Plan Code: OMSGOAPT

Total Credits: 91

Introduction to Keyboarding

(Only needed if no previous keyboarding experience. Meet with your advisor to determine if you need to take these courses.)  

• BTECA 100 Business Keyboarding: Key the Alphabet by Touch (1 credit)

• Course purpose: Introduces the letters of the keyboard and how to type by touch using home row for the purpose of performing clerical duties efficiently to an office environment. 

• BTECA 101 Business Keyboarding: Key Numbers and Symbols (1 credit)

• Course purpose: Introduces numbers and symbols of the keyboard, separate from the ten-key often available on a standard keyboard. This is useful for developing skills with data entry that requires both numbers, symbols, and letters simultaneously, so students’ fingers don’t leave home row. 

1. Business English I

• BTECA 115 Business English I (5 credits)

• Course purpose: This course will help you build the skills needed to prepare grammatically correct business documents. You will develop skill in editing documents for grammatical correctness. Job applicants must be able to write coherent messages with correct grammar for internal and external communication.

2. Computer Application Lab

A total of 15 Computer Application Lab credits will be required to meet the requirements of this degree.  

• BTECA 114 Introduction to Windows and Microsoft Word (5 credits)

• Course purpose: This course offers an introductory experience to the Windows Operating System and File Explorer to manage files. Upon successful completion of this course, students will have mastered the features of Word to align with the Microsoft Office Specialist (MOS) objectives enabling them to take the MOS exam. The MS Word objectives enable students to perform several Word tasks, such as creating and managing documents, formatting text, paragraphs, and sections, creating tables and lists, applying references and formatting objects.  

• BTECA 125 Microsoft Excel (4 credits)

• Course purpose: Students will master the features of Excel to align with the Microsoft Office Specialist (MOS) objectives enabling them to take the MOS Exam. The MS Excel objectives enable students to create, manage, and distribute professional spreadsheets and workbooks for a variety of specialized purposes and situations. 

• BTECA 133 Microsoft PowerPoint (3 credits)

• Course purpose: Students will learn principles to create and modify a PowerPoint presentation.  

• BTECA 143 Microsoft Access (3 credits)

• Course purpose: Students will learn how to navigate MS Access and create customizable database applications.  

3. College Success

If you take the Introduction to Keyboarding courses, you will want to take COLLG 110. If you do not take the Introduction to Keyboarding courses, you will want to take COLLG 115. Meet with your advisor to support you selecting the College Success course you should take.​

• COLLG 110 College Success (3 credits)

• or

• COLLG 115 Personal and Academic Success (5 credits)

• Course purpose: A foundational course to explore and affirm a career choice and build upon the skills, knowledge, and resources that will support you at Pierce College and beyond. 

•  

• Note: 

  • Successfully completing either COLLG 110 or COLLG 115 will fulfill the College Success requirement. 

  • A COLLG 110 course grade can only be replaced with a grade from another COLLG 110 course and a COLLG 115 course grade can only be replaced with a grade from another COLLG 115 course. 

Action Item: Meet with Advisor

Use your Success Network! In your first quarter, meet with your advisor to revisit your career and transfer path, make adjustments to your goals as needed, and plan for your next steps. 

4. Keyboard Development and Document Formatting

Take two credits one quarter followed by the remaining two credits the following quarter. All four courses are required to complete the certificate.  

• BTECA 102 Keyboard Development & Basic Bus Doc Formatting I (1 credit)
• BTECA 103 Keyboard Development & Basic Bus Doc Formatting II (1 credit)

• Course purpose: These courses assist you with continuous development of keyboard speed, accuracy and technique while simultaneously applying keyboarding skills to create basic business documents.

•  

• (Subsequent quarter take BTECA 104 and 105) 

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• BTECA 104 Keyboard Development & Adv Bus Doc Formatting III (1 credit)
• BTECA 105 Keyboard Development & Adv Bus Doc Formatting IV (1 credit)

• Course purpose: These courses assist you with continuous development of keyboard speed, accuracy and technique while simultaneously applying those skills to the creating of advanced business documents. 

5. Ten-Key Mastery

• BTECA 136 Ten-Key Mastery (1 credit)

• Course purpose: Proficient in 10-key by touch so you have skills for data entry. Employees are often required to enter data in spreadsheets or in other software. Speed and accuracy of this skill are highly desired by employers.

6. Business English II

• BTECA 116 Business English II (3 credits)

• Course purpose: Further study and practice with the writing process to create effective business memoranda, letters, and short reports. You will continue to build a strong business vocabulary and fluency with punctuation and rules. Job applicants must be able to write coherent messages with correct grammar for internal and external communication. 

7. Business Math

• BTECA 117 Business Mathematics (5 credits)

• Course purpose: You will learn and practice skills used in business math scenarios. These skills are needed in a variety of business work environments.   

8. Office Procedures

• BTECA 205 Office Procedures (5 credits)

• Course purpose: This course prepares you with hard and soft skills necessary for success in an office. In addition, you will synthesize and apply content previously acquired while role playing scenarios that will occur during an average office workday.

9. Records Management

• BTECA 145 Records Management (5 credits)

• Course purpose: Teaches you the lifecycle and management of paper and electronic records in an office setting. You need to learn to manage records to keep an office organized and for individuals to retrieve records quickly and maintain integrity of data.

Action Item: Meet with Advisor

Meet with internship course instructor to prepare for BTECA 246. 

10. Microsoft Outlook

• BTECA 180 Microsoft Outlook (3 credits)

• Course purpose: You will demonstrate skills in each tool utilized in Outlook: Calendar, email, scheduling, tasks, etc. which most offices are using these days.

11. Intercultural Communications

• CMST& 240 Intercultural Communication (5 credits)

• Course purpose: This course will prepare you to communicate effectively both within and across cultures.  

12. Business Communications

• BTECA 250 Business Communications (5 credits)

• Course purpose: This course prepares you with the advanced writing skills necessary for success in an office. In addition, you will synthesize and apply content previously acquired while learning how to write messages that build goodwill and positive relationships with clients and co-workers and writing for a specific purpose and audience. 

Action Item: Apply for Graduation

Way to go! It is time to apply for graduation. Visit the Pierce College Graduation website for details. 

13. Accounting Course Options

Select one of these courses:

• ACCT 101 Survey of Accounting (5 credits)

• Course purpose: Industry often requires basic bookkeeping and collection of funds from accounts receivable and calculation of accounts payable. Accounting knowledge is necessary in order to prepare balance sheets, income statements, and other financial documents.

•  

• Or

•  

• ACCT& 201 Principles of Accounting I (5 credits)

• Course purpose: First accounting course required for students transferring to a four-year school to pursue a bachelor’s degree in business administration. Covers basic accounting concepts and procedures with a focus on financial statement preparation. 

14. Introduction to Business

• BUS& 101 Introduction to Business (5 credits)

• Course purpose: An overview of marketing, management, finance, production, economics, information systems, and international commerce.

15. Introduction to Online Marketing

• BUS 135 Introduction to Online Marketing (5 credits)

• Course purpose: Students will learn how organizations use online marketing strategies to market goods and services.  

16. Business Law

• BUS& 201 Business Law (5 credits)

• Course purpose: You should understand law in respect to the business world which will help you understand various laws, regulations, and requirements which govern employment and business practices

17. Human Relations in the Workplace

• BUS 240 Human Relations in the Workplace (5 credits)

• Course purpose: This class enables you to become better communicators by applying effective strategies for listening, receiving feedback, and examining their own biases. Today’s office has a diverse population, and its multicultural makeup requires training in global communication. 

18. Cooperative Work Experience

Choose one

• BTECA 246 Cooperative Work Experience (5 credits)

• Course purpose: You gain practice in a workplace setting, while networking, establishing work experience for their resume, and hopefully ultimately gaining a job, which is what most students in the professional technical field want.

  (Students who are completing the associate degree should take this at the end of their program. See your advisor)

•  

• Or

•  

• BTECA 247 Pathway to Career Success (5 credits)

• Course purpose: This course is an option for students in lieu of the Cooperative Work-based Learning Experience (BTECA 246). This course is designed to prepare students for a job in their specific field of study whether it be a medical office or a general office. Students will implement a variety of the skills they have learned throughout their degree such as job searching skills, teamwork, communication skills, goal setting, time management, and leadership.

Total Credits: 91

CIP Code: 52.0204

ctcLink Plan Code: OMSGOAPT

Program Code: 547A

Program Outcomes

1. Work independently and in teams. 
2. Interact courteously and responsibly with diverse people in the office environment. 
3. Manage time and multiple tasks appropriate to the office. 
4. Demonstrate commitment to the office profession and life-long learning. 
5. Apply technical skills to meet industry standards in the office. 
6. Communicate effectively using written, oral, and visual communication skills with diverse people in the office environment. 
7. Employ software and/or technology to manage information. 
8. Conduct effective web searches; critically analyze web sites and related professional articles. 
9. Effectively complete tasks and solve problems that require computation in the workplace by utilizing knowledge of business math processes, computer application functions, and accounting procedures.  
10. Identify and understand the role of industry-specific professional organizations. 
11. Communicate and resolve conflict respectfully and effectively while demonstrating the skill to offer and receive feedback.