CIP Code: 52.0408

CtcLink Plan Code: OOCAAAPT

Total Credits: 94

Introduction to Keyboarding

(Only needed if no previous keyboarding experience. Meet with your advisor to determine if you need to take these courses.)  

• BTECA 100 Business Keyboarding: Key the Alphabet by Touch (1 credit)

• Course purpose: Introduces the letters of the keyboard and how to type by touch using home row for the purpose of performing clerical duties efficiently in an office environment.

• BTECA 101 Business Keyboarding: Key Numbers and Symbols (1 credit)

• Course purpose: Introduces numbers and symbols of the keyboard, separate from the ten-key often available on a standard keyboard. This is useful for developing skills with data entry that requires both numbers, symbols, and letters simultaneously, so students’ fingers do not leave home row. 

1. Business English I

• BTECA 115 Business English I (5 credits)

• Course purpose: This course will help you build the skills needed to prepare grammatically correct business documents. You will develop skills in editing documents for grammatical correctness. Job applicants must be able to write coherent messages with correct grammar for internal and external communication. 

2. Computer Application Lab

A total of 15 Computer Application Lab credits will be required to meet the requirements of this degree.  

• BTECA 114 Introduction to Windows and Microsoft Word (5 credits)

• Course purpose: This course offers an introductory experience to the Windows Operating System and File Explorer to manage files. Upon successful completion of this course, students will have mastered the features of Word to align with the Microsoft Office Specialist (MOS) objectives enabling them to take the MOS exam. The MS Word objectives enable students to perform several Word tasks, such as creating and managing documents, formatting text, paragraphs, and sections, creating tables and lists, applying references and formatting objects.  

• BTECA 125 Microsoft Excel (4 credits)

• Course purpose: Students will master the features of Excel to align with the Microsoft Office Specialist (MOS) objectives enabling them to take the MOS Exam. The MS Excel objectives enable students to create, manage, and distribute professional spreadsheets and workbooks for a variety of specialized purposes and situations. 

• BTECA 133 Microsoft PowerPoint (3 credits)

• Course purpose: Students will learn principles to create and modify a PowerPoint presentation.  

• BTECA 143 Microsoft Access (3 credits)

• Course purpose: Students will learn how to navigate MS Access and create customizable database applications.  

3. College Success

• COLLG 110 College Success (3 credits)

• Course purpose: A foundational course to explore and affirm a career choice and build upon the skills, knowledge, and resources that will support you at Pierce College and beyond.

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• Note: 

  • Successfully completing either COLLG 110 or COLLG 115 will fulfill the College Success requirement. 
  • A COLLG 110 course grade can only be replaced with a grade from another COLLG 110 course and a COLLG 115 course grade can only be replaced with a grade from another COLLG 115 course. 

Action Item: Meet with Advisor

Use your Success Network! In your first quarter, meet with your advisor to revisit your career and transfer path, adjust your goals as needed, and plan for your next steps.   

4. Keyboard Development and Document Formatting

Take two credits one quarter followed by the remaining two credits the following quarter. All four courses are required to complete the degree.

• BTECA 102 Keyboard Development & Basic Bus Doc Formatting I (1 credit)
• BTECA 103 Keyboard Development & Basic Bus Doc Formatting II (1 credit)

• Course purpose: These courses will assist you with continuous development of keyboard speed, accuracy and technique while simultaneously applying keyboarding skills to create basic business documents.

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• (Subsequent quarter take BTECA 104 and 105)

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• BTECA 104 Keyboard Development & Adv Bus Doc Formatting III (1 credit)
• BTECA 105 Keyboard Development & Adv Bus Doc Formatting IV (1 credit)

• Course purpose: These courses will assist you with continuous development of keyboard speed, accuracy and technique while simultaneously applying those skills to the creating of advanced business documents. 

5. Ten-Key Mastery

• BTECA 136 Ten-Key Mastery (1 credit)

• Course purpose: Proficient in 10-key by touch so you have the skills for data entry.  Employees are often required to enter data in spreadsheets or in other software. Speed and accuracy of this skill are highly desired by employers. 

6. Business English II

• BTECA 116 Business English II (3 credits)

• Course purpose: Further study and practice with the writing process to create effective business memoranda, letters, and short reports. You will continue to build a strong business vocabulary and fluency with punctuation and rules. Job applicants must be able to write coherent messages with correct grammar for internal and external communication. 

7. Business Math

• BTECA 117 Business Mathematics (5 credits)

• Course purpose: You will learn and practice skills used in business math scenarios. These skills are needed in a variety of business work environments.   

8. Office Procedures

• BTECA 205 Office Procedures (5 credits)

• Course purpose: This course prepares you with hard and soft skills necessary for success in an office. In addition, you will synthesize and apply content previously acquired while role playing scenarios that will occur during an average office workday. 

9. Records Management

• BTECA 145 Records Management (5 credits)

• Course purpose: Teaches you the lifecycle and management of paper and electronic records in an office setting. You need to learn to manage records to keep an office organized and for individuals to retrieve records quickly and maintain integrity of data. 

10. Microsoft Outlook

• BTECA 180 Microsoft Outlook (3 credits)

• Course purpose: You will demonstrate skills in each tool utilized in Outlook: Calendar, email, scheduling, tasks, etc. which most offices are using these days.

11. Intercultural Communications

• CMST& 240 Intercultural Communication (5 credits)

• Course purpose: The examination of the effects of culture upon the process of communication. Using theory and skill development, students are prepared to communicate effectively both within and across cultures.

12. Business Communications

• BTECA 250 Business Communications (5 credits)

• Course purpose: This course prepares you with the advanced writing skills necessary for success in an office. In addition, you will synthesize and apply content previously acquired while learning how to write messages that build goodwill and positive relationships with clients and co-workers and writing for a specific purpose and audience. 

13. Principles of Accounting

Take all of the following courses: One each quarter for two quarters in a row. 

• ACCT& 201 Principles of Accounting I (5 credits)
• ACCT& 202 Principles of Accounting II (5 credits)

• Course purpose: These courses provide the foundational knowledge expected of any accounting/bookkeeping employee. 

Action Item: Apply for Graduation for the Office Management Degree AAS

Way to go! It is time to apply for graduation. Visit the Pierce College Graduation website for details.

14. Business Law

• BUS& 201 Business Law (5 credits)

• Course purpose: You should understand law in respect to the business world which will help you understand various laws, regulations, and requirements which govern employment and business practices. 

15. Human Relations in the Workplace

• BUS 240 Human Relations in the Workplace (5 credits)

• Course purpose: This class enables you to become better communicators by applying effective strategies for listening, receiving feedback, and examining their own biases. Today’s office has a diverse population and its multicultural makeup requires training in global communication. 

Action Item: Meet with Advisor

Meet with internship course instructor to prepare for BTECA 246/247. 

16. Principles of Management

• MNGT 283 Principles of Management (5 credits)

• Course purpose: You will study principles and practices of management as applied to for-profit and not-for-profit organizations. Real world scenarios in business are used to help you apply principles to contemporary management problems. 

17. Human Resource Management

• MNGT 295 Human Resource Management (5 credits)

• Course purpose: You need to understand principles, methods, and procedures in human resource management including job analysis, description and classification, employee morale and motivation, labor turnover, selection and placement, rating and promotion, and compensation in conjunction with current government regulations. 

18. Cooperative Work Experience

• BTECA 246 Cooperative Work Experience (5 credits)

• Course purpose: You gain practice in a workplace setting, while networking, establishing work experience for their resume, and hopefully ultimately gaining a job, which is what most students in the professional technical field want.

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• Or

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• BTECA 247 Pathway to Career Success (5 credits)

• Course purpose: This course is an option for students in lieu of the Cooperative Work-based Learning Experience (BTECA 246). This course is designed to prepare students for a job in their specific field of study whether it be a medical office or a general office. Students will implement a variety of the skills they have learned throughout their degree such as job searching skills, teamwork, communication skills, goal setting, time management, and leadership.

Total Credits: 94

CIP Code: 52.0408

CtcLink Plan Code: OOCAAAPT

Program Code: 559E

Program Outcomes

1. Work independently and in teams.  
2. Interact courteously and responsibly with diverse people in the office environment.  
3. Manage time and multiple tasks appropriate to the office.  
4. Demonstrate commitment to the office profession and life-long learning. 
5. Apply technical skills to meet industry standards in the office.  
6. Communicate effectively using written, oral, and visual communication skills with diverse people in the office environment.  
7. Employ software and/or technology to manage information.  
8. Conduct effective web searches; critically analyze web sites and related professional articles. 
9. Effectively complete tasks and solve problems that require computation in the workplace by utilizing knowledge of business math processes, computer application functions, and accounting procedures. 
10. Identify and understand the role of industry-specific professional organizations. 
11. Communicate and resolve conflict respectfully and effectively while demonstrating the skill to offer and receive feedback.  
12. Apply basic accounting principles and math in daily business operations. 
13. Apply basic management principles to contemporary management problems.  
14. Apply human resource management principles.  
15. Model positive ethical behavior as it impacts workplace success 
16. Display proactive behavior in project development and completion.