2022-2023 Pierce College Catalog 
    
    May 20, 2024  
2022-2023 Pierce College Catalog [ARCHIVED CATALOG]

Course Descriptions


A department prefix is used to identify courses offered at Pierce College. Click on link for a list of prefixes for each department: Course Prefixes  

 

Business Information Technology

  
  • BTECA 116 Business English II (3 credits)



    Formerly BUS 106

    Prerequisite BTECA 115  with a grade of 2.0 OR placement into ENGL& 101 .

    Course Description
    Study and practice the writing process to create effective business memoranda, letters, and short reports. The student will continue to build a strong business vocabulary and fluency.

    Course Content
    A. Writing tools
    B. English language structures 
    C. Punctuation 
    D. Business vocabulary
    E. Spelling
    F. Business writing and documents
    G. Style Guide Conventions

    Student Outcomes
    1. Prepare effective business documents using formatting, grammar, spelling, punctuation, capitalization, and vocabulary in response to various business settings and audiences. 

    2. Proofread and edit written business documents to meet communication objectives and style guide conventions.

    3. Communicate effectively, efficiently, accurately, and concisely appropriate to various business settings.

    Degree Outcomes
    Program Outcome: Communicate effectively using written, oral, and visual communications skills Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 30
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 30

  
  • BTECA 117 Business Mathematics (5 credits)



    Formerly BUS 107

    Course Description
    In this course you will apply math concepts and use tools and strategies to solve common business problems including discounts, markups, depreciation, credit purchases, and inventory management.

    Course Content
    A. Business banking problems
    B. Data evaluation
    C. Algebraic problem solving

    Student Outcomes
    1. Identify the key components of a formula in order to explain how they are used in solving business problems.

    2. Critically evaluate business word problems by using appropriate mathematical formulas in order to solve for the requested information.

    3. Solve equations by completing correct algebraic processes.

    4. Interpret data from applicable tables (for example, present value/compound value) to solve business related problems.

    5. Evaluate solutions for reasonableness.

    6. Construct equations from information given in real-world business scenarios.

    Degree Outcomes
    Program Outcome: Effectively complete tasks and solve problems that require computation in the workplace by utilizing knowledge of business math processes, computer application functions, and accounting procedures. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations. Minor Core Ability: Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECA 121 Microsoft Excel: Prepare Basic Worksheets (1 credit)



    Formerly BTECH 210A

    Course Description
    Student learn beginning features of Excel to align with the MOS objectives. This is the first class in a series to prepare students for MOS exam.

    Course Content
    A. Basic features of MS Excel
    B. Help features of MS Excel
    C. MS Excel Formulas

    Student Outcomes
    1. Apply basic skills to organize data in a spreadsheet.

    2. Demonstrate the ability to use the Help features of MS Excel.

    3. Create basic formulas using mathematical functions and operators.

    Degree Outcomes
    Program Outcome: Apply technical skills to meet industry standards in the office. Manage time and multiple tasks appropriate to the office. Employ software and/or technology to manage information. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Clinical Contact Hours 0
    Total Contact Hours 18

  
  • BTECA 122 Microsoft Excel: Manage Workbooks (1 credit)



    Formerly BTECH 210B

    Course Description
    Students learn intermediate-features of Excel to align with the Microsoft Office Specialist (MOS) objectives. This is the second class in a series to prepare students for the MOS exam.

    Course Content
    A. Workbook and worksheet maintenance.
    B. Workbook and worksheet integration to increase efficiency of workflow.
    C. Workbook and worksheet formatting to increase readability.

    Student Outcomes
    1. Demonstrate proficiency in applying skills and concepts to create workbooks and worksheets for personal and professional applications.

    2. Manage workbooks by integrating data and formulas between worksheets.

    3. Apply formatting features to workbooks and worksheets in MS Excel.

    Degree Outcomes
    Program Outcome: Apply technical skills to meet industry standards in the office. Manage time and multiple tasks appropriate to the office. Employ software and/or technology to manage information. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Clinical Contact Hours 0
    Total Contact Hours 18

  
  • BTECA 123 Microsoft Excel: Financial Formulas and Charts (1 credit)



    Formerly BTECH 210C

    Course Description
    Students learn advanced-features of Excel to align with the Microsoft Office Specialist (MOS) objectives. This is the third class in a series to prepare students for the MOS exam.

    Course Content
    A. Advanced workbook maintenance
    B. Chart creation and manipulation
    C. Financial Formulas

    Student Outcomes
    1. Demonstrate the ability to apply advanced format features to enhance worksheet data.

    2. Apply financial formulas to create meaningful reports for business use.

    3. Create charts to manipulate and showcase key business data and increase readability for business reports.

    Degree Outcomes
    Program Outcome: Apply technical skills to meet industry standards in the office. Manage time and multiple tasks appropriate to the office. Employ software and/or technology to manage information. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Clinical Contact Hours 0
    Total Contact Hours 18

  
  • BTECA 124 Microsoft Excel: Manage Tables and Import Data (1 credit)



    Course Description
    Students learn advanced-features of Excel to align with the Microsoft Office Specialist (MOS) objectives. This is the fourth class in a series to prepare students for the MOS exam.

    Course Content
    A. MS Excel Advanced Features
    B. Data Importation and Validation
    C. Workbook and Worksheet Inspection
    D. Data Manipulation within a Worksheet

    Student Outcomes
    1. Apply advanced MS Excel features in order to increase clarity and navigation within academic and workplace worksheets.

    2. Demonstrate the ability to manipulate data within a worksheet.

    3. Demonstrate the ability to import data and text files from other programs.

    Degree Outcomes
    Program Outcome: Apply technical skills to meet industry standards in the office. Manage time and multiple tasks appropriate to the office. Employ software and/or technology to manage information. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Total Contact Hours 18

  
  • BTECA 130 Microsoft PowerPoint: Create and Modify a PowerPoint Presentation (1 credit)



    Formerly BTECH 225A

    Course Description
    Students study basic principles to create and modify a PowerPoint presentation. This is the first class in a series.

    Course Content
    A. Create, open, and save PowerPoint presentations
    B. Modify a Presentation
    C. Use Help and Tell Me

    Student Outcomes
    1. Apply skills and concepts to create presentations in MS PowerPoint for business and academic presentations.

    2. Demonstrate the ability to use the Help features of MS PowerPoint.

    3. Demonstrate the ability to modify the appearance of presentations in MS PowerPoint.

    Degree Outcomes
    Program Outcomes: Employ software and/or technology to manage information. Apply technical skills to meet industry standards in the office. Manage time and multiple tasks appropriate to the office. Communicate effectively using written, oral, and visual communication skills with diverse people in the office environment. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Clinical Contact Hours 0
    Total Contact Hours 18

  
  • BTECA 131 Microsoft PowerPoint: Visual Elements & Themes (1 credit)



    Formerly BTECH 225B

    Course Description
    Students learn intermediate-level features of PowerPoint to align with Office 365. This is the second class in a series.

    Course Content
    A. Format and Customize Slides
    C. Insert Elements in Slides
    D. Create Tables, SmartArt, Charts, and Photo Albums

    Student Outcomes
    1. Demonstrate proficiency in applying skills and concepts to create personal, academic, and workplace documents in MS PowerPoint

    2. Create PowerPoint presentations implementing elements into the slides.

    3. Apply tables, SmartArt, charts, and photo albums in the creation of MS PowerPoint presentations

    Degree Outcomes
    Program Outcome: Apply technical skills to meet industry standards in the office. Employ software and/or technology to manage information. Communicate effectively using written, oral, and visual communication skills with diverse people in the office environment. Manage time and multiple tasks appropriate to the office. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Clinical Contact Hours 0
    Total Contact Hours 18

  
  • BTECA 132 Microsoft PowerPoint: Customize and Share Presentation (1 credit)



    Formerly BTECH 225C

    Course Description
    Students learn advanced-level features of PowerPoint. This is the final class in a series.

    Course Content
    A. Slide Masters, Templates, Hyperlinks, and Action Buttons
    B. Custom Animation and Slide Show Settings
    C. Integrating, Sharing, and Protecting Presentations

    Student Outcomes
    1. Demonstrate the ability to manipulate MS PowerPoint presentations with the use of Slide Masters, Templates, Hyperlinks, and Action Buttons.

    2. Apply custom animation and slide show settings to MS PowerPoint presentations to manage audience interaction with slides.

    3. Effectively import and export presentations for sharing among users.

    Degree Outcomes
    Program Outcomes: Employ software and/or technology to manage information. Apply technical skills to meet industry standards in the office. Communicate effectively using written, oral, and visual communications skills with diverse people in the office environment. Manage time and multiple tasks appropriate to the office. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Clinical Contact Hours 0
    Total Contact Hours 18

  
  • BTECA 136 Ten-Key Mastery (1 credit)



    Course Description
    Students use a computer keyboarding program to input data on the keyboard’s ten-key pad by touch with correct fingering using proper ergonomic position at a computer workstation.

    Course Content
    A. Data entry on a ten-key pad
    B. Techniques to increase speed and accuracy of data entry
    C. Proper fingering and data entry by touch
    D. Proper Ergonomic position
    E. Data Entry Skills for Employment Scenarios

    Student Outcomes
    1. Enter data on the ten-key pad at 8,000 strokes per hour or greater on a one-minute timing with 95% accuracy.

    2. Demonstrate data entry by touch with proper fingering.

    3. Demonstrate proper ergonomic position at the computer workstation.

    4. Apply data entry skills for employment scenarios.

    Degree Outcomes
    Program Outcome: Apply technical skills to meet industry standards in the office. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Clinical Contact Hours 0
    Total Contact Hours 18

  
  • BTECA 140 Microsoft Access: Create Tables and Relationships (1 credit)



    Formerly BTECH 220A

    Course Description
    Students learn beginning features of Access. This is the first class in a series.

    Course Content
    A. Open a Database and Objects
    B. Create and Modify Tables
    C. Create and Edit Relationships

    Student Outcomes
    1. Apply skills and concepts to create MS Access databases housing records for business and personal use.

    2. Demonstrate the ability to create and modify tables within an MS Access database.

    3. Demonstrate the ability to create and edit relationships within an MS Access database.

    Degree Outcomes
    Program Outcomes: Apply technical skills to meet industry standards in the office. Manage time and multiple tasks appropriate to the office. Employ software and/or technology to manage information. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Clinical Contact Hours 0
    Total Contact Hours 18

  
  • BTECA 141 Microsoft Access: Create Queries and Forms (1 credit)



    Formerly BTECH 220B

    Course Description
    Students learn intermediate features of Access. This is the second class in a series.

    Course Content
    A. Design and Modify Queries
    B. Design and Modify Tables
    C. Design and Modify Forms

    Student Outcomes
    1. Demonstrate proficiency in applying skills and concepts to manage data input when creating personal, academic, and workplace databases in MS Access.

    2. Identify the appropriate use of queries, tables, and forms in MS Access Database.

    3. Demonstrate the ability to design and modify queries, tables, and forms in an MS Access Database.

    Degree Outcomes
    Program Outcomes: Apply technical skills to meet industry standards in the office. Manage time and multiple tasks appropriate to the office. Employ software and/or technology to manage information. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Clinical Contact Hours 0
    Total Contact Hours 18

  
  • BTECA 142 Microsoft Access: Create Reports and Manage Data (1 credit)



    Formerly BTECH 220C

    Course Description
    Students learn advanced-level features of Access. This is the final class in a series.

    Course Content
    A. Create Reports and Mailing Labels
    B. Modify, Filter, and View Data
    C. Export, Import, and Merge Data

    Student Outcomes
    1. Demonstrate the ability to create reports and mailing labels with database records.

    2. Apply advanced features to maintain and protect records in a database.

    3. Demonstrate the ability to effectively manage data in MS Access and in relation to other programs.

    Degree Outcomes
    Program Outcomes: Apply technical skills to meet industry standards in the office. Employ software and/or technology to manage information. Manage time and multiple tasks appropriate to the office. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Clinical Contact Hours 0
    Total Contact Hours 18

  
  • BTECA 145 Records Management (5 credits)



    Formerly BTECH 145

    Course Description
    Principles and procedures for records management including storage and retrieval using manual and electronic filing principles.

    Course Content
    A. Records and information management including alphabetic filing rules
    B. Electronic records management and database functions
    C. Workplace and personal records management analysis
    D. Storage methods and control of records

    Student Outcomes
    1. Differentiate the various methods of records and information management to select the most efficient method for various scenarios. 

    2. Apply filing principles to manual and electronic records storage. 

    3. Apply the basic concepts of electronic databases for the purpose of records management.

    Degree Outcomes
    Program Outcome: Apply technical skills to meet industry standards in the office. Identify and understand the role of industry-specific professional organizations. Critical, Creative, and Reflective Thinking (CCRT): Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECA 160 Business Document Formatting: Basic (1 credit)



    Formerly BTECH 117A

    Prerequisite BTECA 110 with a grade of at least 2.0.

    Course Description
    Use word processing software to create basic business documents.

    Course Content
    A. Prepare and edit business documents
    B. Scan documents to PDF

    Student Outcomes
    1. Key, proofread, and edit personal business and business letters using correct format.

    2. Key, proofread, and edit business and academic reports.

    3. Use standard proofreader marks to edit copy.

    Degree Outcomes
    Program Outcome: Apply technical skills to meet industry standards in the office.

    Core Ability: Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 10
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 10

  
  • BTECA 161 Business Document Formatting: Advanced (1 credit)



    Formerly BTECH 117B

    Course Description
    Use word processing software to create advanced business documents.

    Course Content
    A. Format advanced business documents and reports
    B. Edit documents using industry-standard proofreader marks

    Student Outcomes
    A. Key, proofread, format, and edit advanced business documents.

    B. Key, proofread, format, and edit academic reports using a style guide.

    C. Key, proofread, format, and edit resumes, end-notes, and bibliographies.

    Degree Outcomes
    Program Outcome: Apply technical skills to meet industry standards in the office. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 2
    Lab Contact Hours 16
    Clinical Contact Hours 0
    Total Contact Hours 18

  
  • BTECA 180 Microsoft Outlook (3 credits)



    Course Description
    This course covers Microsoft Outlook topics to include e-mail, calendar, and tasks with customization and integration of Outlook in a business environment.  

    Course Content
    A. Email
    B. Contacts
    C. Calendar
    D. Folders
    E. Tasks
    F. Notes
    G. Managing distribution list
    H. Toolbars and menus

    Student Outcomes
    1. Apply skills and concepts to optimize workflow in MS Outlook. 

    2. Demonstrate proficiency with customizing the tools in MS Outlook.

    Degree Outcomes
    Program Outcome:  Employ software and/or technology to manage information.  Apply technical skills to meet industry standards in the office.  Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 30
    Total Contact Hours 30

  
  • BTECA 205 Office Procedures (5 credits)



    Course Description
    A course designed for students to learn and practice necessary skills for employment in today’s office. 

    Course Content
    A. Telephone Techniques
    B. Written Communication
    C. Prioritization and Time Management
    D. Teamwork
    E. Meeting Documents
    F. Professionalism and Professional Organizations
    G. Job Search Skills

    Student Outcomes
    1. Demonstrate competency of appropriate skills expected in a variety of office and team environments. 

    2. Manage productivity through time management and prioritization of work-related tasks. 

    3. Research various career postions and organizations associated with those careers. 

    4. Exhibit employment readiness through development of job search skills. 

    Degree Outcomes
    Program Outcomes:

    1. Work independently and in teams.

    2. Interact courteously and responsibly with a diverse group of people in the office environment.

    3. Communicate effectively using written, oral, and visual communication skills with diverse people in the office environment.

    4. Manage time and multiple tasks appropriate to the office.

    Core Abilities:

    Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECA 245 Cooperative Work Experience I (3 credits)



    Course Description
    Emphasis on relating and applying the skills and attitudes learned in college to the workplace. Students complete a 90-hour internship, working part-time in an office setting related to their chosen Business Information Technology program(s). The students regularly discuss job-related issues. Professional liability insurance is required for this course. Some employers require drug testing.

    Course Content
    A. Professional office employment
    B. Office skills
    C. Work habits and attitudes

    Student Outcomes
    1. Work a minimum of 90 hours in a professional office position related to the program of study.

    2. Demonstrate and apply skill sets learned throughout the student’s program of study.

    3. Demonstrate appropriate attitudes and work ethics on the job.

    Degree Outcomes
    Program Outcomes: Interact courteously and responsibly with diverse people in the office environment. Model positive, ethical behavior as it impacts workplace success. Manage time and multiple tasks appropriate to the office. Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems. Minor Core Ability: Critical, Creative and Reflective Thinking: Graduates will evaluate, analyze and synthesize information and ideas in order to construct informed, meaningful and justifiable conclusions.

    Lecture Contact Hours 0
    Lab Contact Hours 0
    Clinical Contact Hours 90
    Total Contact Hours 90

  
  • BTECA 246 Cooperative Work Experience (5 credits)



    Course Description
    Students work in an office setting related to their chosen Business Information Technology program(s). Emphasis is on practicing the skills and attitudes learned in BTECA courses. Professional liability insurance required for this course. Some employers require drug testing.

    Course Content
    A. Professional office employment
    C. Office skills
    D. Work habits and attitudes

    Student Outcomes
    1. Work in a professional office position for 150 hours.
    2. Relate recent course instruction to this internship.
    3. Demonstrate job skills specific to student’s BTECH program.
    4. Demonstrate attitudes and work ethic relevant to various office environments.
    5. Exhibit personal responsibility for office conduct and completion of work tasks in a timely manner.


    Degree Outcomes
    Program Outcomes:

    Interact courteously and responsibly with diverse people in the office environment.

    Model positive ethical behavior as it impacts workplace success. Manage time and multiple tasks appropriate to the office.

    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 0
    Lab Contact Hours 0
    Clinical Contact Hours 150
    Total Contact Hours 150

  
  • BTECA 247 Pathway to Career Success (5 credits)



    Course Description
    A capstone experience which allows that student to build on discoveries from self-exploration to guide in the development of showcasing tools and skills that can lead ot the achievement of personal and professional excellence. 

    Course Content
    1. Communication skills
    2. Characteristics for personal and professional success in a variety of business environments. 
    3. Setting goals and time management.
    4. Thinking and reasoning skills
    5. Stress management
    6. Process improvement
    7. Leadership
    8. Research possible job opportunities for future employment through the use of social media, networking, professional organizations, internet, etc. 
    9. Locate and identify available position that fit personal skills and assessed needs
    10. Produce a professional cover letter and resume for a position of interest (targeted resume and cover letter writing)
    11. Produce an interview video focusuing on professional and personal skills and abilities
    12. Explore the pros and cons of vulnerability from a general and personal perspective
    13. Produce a team-based plan to improve a process using process improvement techniques
    14. Research the characteristics of members of the generational workforce and discuss tactics for working with each generation

    Student Outcomes
    1. Demonstrate how to set and achieve personal and career goals.

    2. Demonstrate a variety of problem - solving skills in an office setting. 

    3. Apply skills needed to obtain career opportunities that align with personal skills sets, such as job searches, cover letter, resume writing, and interview skills.

    4. Discuss workplace characteristics that lead to personal and professional success. 

    5. Evaluate actions and impacts on the workplace community.

    Degree Outcomes
    Interact courteously and responsibly with diverse people in the office environment.

    Model positive ethical behavior as it impacts workplace success.

    Manage time and multiple tasks appropriate to the office.

    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECA 250 Business Communications (5 credits)



    Formerly BUS 250

    Prerequisite BTECA 115  or ENGL& 101 .

    Course Description
    This course will benefit you with your career aspirations and goals in the business world and make you more competitive by completing relevant and practical assignments relative to oral and written business communications and research that are required in today’s marketplace.

    Course Content
    A. Oral business communications
    B. Written business communications
    C. Research methods
    D. Oral presentation

    Student Outcomes
    1. Create error-free documents using specified formats for letters, emails, reports, etc.

    2. Employ a systematic approach to creating and editing documents.

    3. Produce documents tailored to the audience to meet the intended purpose.

    4. Compose business letters of various purposes such as expressing goodwill, attempting to persuade, or conveying a negative message.

    5. Research a topic related to business communications that incorporates academic research and primary sources reflected in a written report with visual representation.

    6. Use information ethically and legally.

    7. Utilize researched information to compose and deliver an oral report.

    8. Represent a worldwide business understanding in oral and written communication.

    Degree Outcomes
    Program Outcome: Communicate effectively using written, oral, and visual communications skills. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECM 149 Introduction to the Medical Office (5 credits)



    Formerly BTECH 149

    Course Description
    An interpersonal networking course for medical office students, including discussion, guest speakers, and assignments related to topics such as the medical environment, medical staff, medical ethics and law, and the healthcare-related job market.

    Course Content
    A. Brief history of America’s healthcare system
    B. Health care facilities and organizations
    C. Roles, responsibilities and professional expectations of an Administrative Medical Assistant
    D. Importance of teamwork and how teams function in the medical office
    E. Process improvement, technologies and future trends in the 21st century medical office
    F. Legislation related to the work of a Medical Assistant

    Student Outcomes
    1. Describe the key events in medical history that have influenced modern day health care.

    2. Demonstrate knowledge of differences among medical practice settings and health care delivery systems.

    3. Discuss the importance of organizational, basic business, communication, and interpersonal skills and medical knowledge required of an Administrative Medical Assistant.

    4. Describe the elements of teamwork that contribute to the effectiveness and efficiency of the medical office.

    5. Examine the rationale for, importance of, and processes related to continuous quality improvement in the medical office including the continual advances in technology.

    6. Summarize essential components of law related to health care and their impact on medical ethical scenarios.

    7. Demonstrate understanding of the basic components and requirements of HIPAA.

    8. Research various professional organizations that offer services and benefits for the Administrative Medical Assistant and related professions.

    Degree Outcomes
    Program Outcomes: Demonstrate knowledge of the United States’ Health Insurance Privacy and Accountability Act (HIPAA). Model positive ethical behavior as it impacts workplace success. Demonstrate commitment to the office profession and life-long learning. Work independently and in teams.

    Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECM 150 Medical Terminology I (5 credits)



    Formerly BTECH 150

    Course Description
    Fundamentals of medical terminology, including prefixes, suffixes, root words, and basic rules upon which the student will build a medical vocabulary. Includes basic anatomy and physiology for the medical office worker.

    Course Content
    A. Term building with prefixes, suffixes, and root words
    B. Focus on correct pronunciation and spelling of medical terms
    C. Formation of nouns, adjectives, and plurals of medical terms
    D. Study of whole body terminology
    E. Study of body systems such as integumentary, skeletal, muscles and joints, nervous, blood and lymphatic, cardiovascular, respiratory, and digestive systems

    Student Outcomes
    1. Analyze the various elements of medical terms.

    2. Use basic prefixes, suffixes, and combining forms to build medical terms.

    3. Convert words from singular to plural form.

    4. Correctly identify proper usage of medical terms in context.

    5. Demonstrate knowledge of the common rules for proper medical term formation, pronunciation, and spelling.

    6. Relate terminology to the names, locations, and functions of the organs in the body systems.

    7. Describe the medical terms that pertain to the whole body, such as body planes, body regions and quadrants, body cavities, and divisions of the back region.

    8. Identify correct terminology for pathological conditions along with diagnostic tests and treatments for the various body systems studied in this course.

    9. Define common terms and abbreviations in medical records related to the systems of the body.

    Degree Outcomes
    Program Outcome: Understand and properly define medical terminology and anatomy.

    Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECM 151 Medical Terminology II (5 credits)



    Formerly BTECH 151

    Prerequisite BTECM 150  with a grade of at least 2.0.

    Course Description
    Continuation of BTECM 150 to build on the student’s medical vocabulary by learning advanced terminology and body systems. Includes basic anatomy and physiology for careers in the medical pathway.

    Course Content
    A. Term building with prefixes, suffixes, and root words
    B. Focus on correct pronunciation and spelling of medical terms
    C. Formation of nouns, adjectives, and plurals of medical terms
    D. Study of endocrine, special senses, urinary, reproductive systems, obstetrics, child health, radiology and diagnostic imaging, oncology, pharmacology, mental health, and gerontology

    Student Outcomes
    1. Analyze the various elements of medical terms.

    2. Use basic prefixes, suffixes, and combining forms to build medical terms.

    3. Convert words from singular to plural form.

    4. Correctly identify proper usage of medical terms in context.

    5. Demonstrate knowledge of the common rules for proper medical term formation, pronunciation, and spelling.

    6. Relate terminology to the names, locations, and functions of the organs of the body systems.

    7. Identify correct terminology for pathological conditions along with diagnostic tests and treatments for the various body systems studied in this course.

    8. Define common terms and abbreviations in medical records related to the systems of the body.

    Degree Outcomes
    Program Outcome: Understand and properly define medical terminology and anatomy.

    Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECM 244 Medical Office Simulation (3 credits)



    Formerly BTECH 244

    Prerequisite Permission from a Business Information Technology Instructor.

    Course Description
    A capstone service learning course primarily focused on the cumulative application of skills of a medical office assistant including professional networking for future employment.

    Course Content
    A. Work experience
    B. Medical office administrative skills
    C. Collaborative work habits and attitudes
    D. Networking
    E. Employment procurement
    F. Service learning

    Student Outcomes
    A-1 Employ content from previous courses to this course by completing simulation assignments.

    B-1 Demonstrate medical office skills: interpersonal communications, records management, written communications, financial administration, and office management.

    C-1 Use of efficient work habits: prioritization, problem solving, and time management.

    C-2 Demonstrate appropriate attitudes toward co-workers, clients, instructors, fellow students, and community members.

    C-3 Demonstrate appropriate work ethic: reliability, punctuality, confidentiality, etc.

    E-1 Research possible job opportunities for future employment through use of social media, professional organizations, internet, etc.

    E-1 Locate and identify possible Administrative Medical Assistant jobs and/or Billing/Coding positions.

    E-2 Produce a professional cover letter for possible Administrative Medical Assistant positions.

    E-3 Produce a professional resume for possible Administrative Medical Assistant positions.

    F-1 Explain impact of service learning project through reflection assignment.

    Degree Outcomes
    Program Outcomes: Manage time and multiple tasks appropriate to the office.Demonstrate commitment to the office profession and life-long learning.

    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 10
    Lab Contact Hours 20
    Clinical Contact Hours 0
    Total Contact Hours 30

  
  • BTECM 250 Medical Claims and Insurance Management (5 credits)



    Formerly BTECH 250

    Course Description
    Emphasis on the production of the medical insurance forms required for insurance billing, including an introduction to CMS-1500 and UB-92. Includes completion of medical claim forms for (includng, but not limited to): Medicare, Medicaid, private/commercial insurance, Blue Cross, VA, and Worker’s Compensation.

    Course Content
    A. Roles, responsibilities, and legal considerations of a medical billing specialist
    B. Medical insurance form completion
    C. Basic knowledge of diagnostic and procedural coding guidelines
    D. Claims processing guidelines for types of major medical insurance
    E. Medical record documentation guidelines

    Student Outcomes
    1. Describe basic information regarding major insurance programs and federal health care legislation.

    2. Display basic knowledge of ICD-10-CM, CPT, and HCPCS coding and define the differences between these systems.

    3. Extract information from case studies to accurately complete the appropriate insurance claim form or forms.

    4. Evaluate the advantages and disadvantages of electronic claims submissions and the safeguards that need to be in place to ensure confidentiality.

    5. Explain the impact of coding compliance and clinical documentation on health care settings.

    Degree Outcomes
    Program Outcome: Manage time and multiple tasks appropriate to the office. Apply technical skills to meet industry standards in the office. Demonstrate knowledge of the United States’ Health Insurance Privacy and Accountability Act (HIPAA).

    Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECM 254 CPT Coding (5 credits)



    Formerly BTECH 254

    Course Description
    Basic procedural coding for medical office and hospital billing.  Students will learn the American Medical Association’s Current Procedural Terminology (CPT) coding system and how to legally and ethically apply the system to various healthcare settings.

    Course Content
    A. CPT uses by various clinicians and facility billing/reimbursement requirements
    B. CPT rules and conventions, modifiers, code groups and coding elements
    C. Complex coding requirements encountered in various clinical situations
    D. Healthcare Common Procedure Coding System (HCPCS) Level II coding formats
    E. The impacts of CPT and HCPCS coding on the various reimbursement structures

    Student Outcomes
    1. Identify the purpose and difference of the CPT and HCPCS Level II code books.

    2. Apply coding conventions and guidelines when assigning procedure codes.

    3. Explain how the levels of Evaluation and Management (E/M) services are determined.

    4. Evaluate the medical record to assign the appropriate CPT, HCPCS, and International Statistical Classification of Diseases and Related Health Problems (ICD-10) codes.

    5. Utilize the various appendices of the CPT manual to complete a task.

    6. Apply correct coding modifiers.

    Degree Outcomes
    Program Outcome: Apply technical skills to meet industry standards in the office. Manage time and multiple tasks appropriate to the office. Work independently and in diverse teams. Demonstrate and apply knowledge of medical billing and coding rules and regulations.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECM 255 Diagnosis Coding (5 credits)



    Formerly BTECH 255

    Course Description
    In this course students will learn basic diagnosis coding for medical office and outpatient hospital billing using the current International Classification of Diseases, 10th revision, Clinical Modification (ICD-10-CM) publication and guidelines.

    Course Content
    A. Diagnosis coding system
    B. Assignment of appropriately documented diagnoses
    C. Impacts of diagnostic coding on the various reimbursement structures
    D. Tables of Drugs and Chemicals, Neoplasms, and External Causes from the current Diagnosis Coding Manual
    E. Coding diagnoses for various outpatient settings from the current Diagnosis Coding Manual

    Student Outcomes
    1. Demonstrate accurate and thorough coding by applying the official ICD-10 guidelines.

    2. Explain the importance of accurate diagnostic coding in relation to quality of care, medical necessity, and reimbursement.

    3. Verify that documentation supports the appropriate diagnosis coding and has been obtained from valid sources.

    4. Describe the purpose of the ICD-10-CM code set.

    Degree Outcomes
    Program Outcome: Demonstrate and apply knowledge of medical billing and coding rules and regulations. Work independently and in diverse teams. Evaluate the impact of personal attendance and meeting deadlines.

    Information Competency: Graduates will be able to seek, find, evaluate, and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECM 256 Advanced Coding and Reimbursement (5 credits)



    Formerly BTECH 256

    Prerequisite BTECM 254  and BTECM 255  with a grade of at least 2.0.

    Course Description
    Advanced application of both diagnosis and procedural outpatient coding as well as the business of coding and billing. Students build their coding knowledge and skill through intensive coding practice and practical experience using the International Classification of Diseases, Current Revision, Clinical Modification, Current Procedural Terminology, and Healthcare Common Procedure Coding System manuals and applying those concepts to complex coding scenarios.

    Course Content
    A. Advanced current diagnosis coding system (ICD-10-CM)
    B. Advanced Current (outpatient) Procedural Coding (CPT)
    C. Advanced Healthcare Common Procedure Coding System (HCPCS)
    D. Practical application of coding systems to chart notes and operative reports
    E. The business of billing and coding

    Student Outcomes
    1. Demonstrate accurate and thorough diagnosis (ICD-10), procedural (CPT), and supplies (HCPCS) coding through simulation and scenarios.

    2. Apply coding guidelines to properly sequence diagnosis, procedure, and supplies codes.

    3. Synthesize the various resources and tools used by coding professionals.

    4. Demonstrate effective professional communication with payers, healthcare providers, and patients.

    Degree Outcomes
    Program Outcomes: Communicate effectively using written and oral communications skills with diverse people in the office environment. Demonstrate and apply knowledge of medical billing and coding rules and regulations.

    Information Competency: Graduates will be able to seek, find, evaluate, and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • BTECM 257 Electronic Health Records (5 credits)



    Formerly BTECH 257

    Course Description
    This course will prepare students for the management of health information through the use of electronic health records. Students will complete common work tasks and practice data entry while creating a variety of electronic medical records (EMRs) in both inpatient and outpatient settings using training software. The course will also provide background on existing and evolving government driven standards and regulations as they apply to the healthcare environment.

    Course Content
    A. Healthcare Delivery Organizations
    B. Government Regulation and Certification
    C. Electronic Health and Medical Records
    D. Clinical and Financial Applications
    E. Consumer Health Informatics
    F. Healthcare Data Exchange and Standards
    F. Privacy and Security Policies and Compliance

    Student Outcomes
    1. Identify the basic characteristics of healthcare delivery organizations including various roles and challenges.

    2. Identify the major healthcare regulatory bodies and their functions in the U.S.

    3. Identify attributes and functions of Electronic Medical Record/Electronic Health Record (EMR/EHR) and the benefits of a well-maintained EMR/EHR.

    4. Enter and revise data in a simulated EMR/EHR to include patient data, orders, codes for billing, and procedure reports.

    5. Explain how current and emerging technologies have impacted and may continue to effect consumer health.

    6. Outline the principles and methodologies underlying standards for healthcare data interchange regulations and practices.

    7. Identify the main issues and discuss trends in healthcare privacy, administrative safeguards, and security management.

    Degree Outcomes
    Program Outcomes: Apply technical skills to meet industry standards. Demonstrate knowledge of the United States Health Insurance Privacy and Accountability Act (HIPAA).

    Critical, Creative and Reflective Thinking: Graduates will evaluate, analyze and synthesize information and ideas in order to construct informed, meaningful and justifiable conclusions.

    Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50


Business Management

  
  • MNGT 130 Customer Relationship Management (5 credits)



    Course Description
    Introduction to customer relationship management. Topics include customer behavior, customer assessment, effective communication, serving the customer in a diverse environment, and developing and maintaining a relationship with customers.

    Course Content
    A. Communication skills
    B. Customer service culture
    C. Interpersonal skills
    D. Diversity
    E. Personal responsibility
    F. Service recovery

    Student Outcomes
    1. Employ customer- focused behavior including appropriate greeting, active listening, and questioning to uncover needs. Develop and utilize creative solutions and proactive problem-solving/ decision making to meet customer needs.

    2. Analyze and explain the various elements of a customer service culture including the following: service philosophy, organizational mission, policies and procedures, customer feedback techniques, employee behavior, roles and expectations.

    3. Develop and apply strategies for communicating with different behavioral and personality styles.

    4. Identify and apply appropriate telephone customer service skills including answering the phone, transferring the customer, using call waiting and voice mail, and following up with customers.

    5. Develop and apply strategies for handling difficult customers’ encounters including dissatisfied, indecisive, angry, demanding, rude, and talkative customers.

    6. List and apply cultural factors that impact customer service in a diverse business environment.

    7. Develop an action plan for service recovery following a breakdown in quality, quantity, or type of product service delivered.

    8. Design and evaluate market research tied to customer service. Analyze and present results in a professional manner.

    Degree Outcomes
    Program Outcome: Communicate and resolve conflict respectfully and effectively while demonstrating the skill to offer and receive feedback. Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 136 Web Usability & E-Commerce (5 credits)



    Prerequisite BUS 135  with at least a 2.0 grade.

    Course Description
    Students will explore the concepts of website usability, create a foundation in user-centered design, information visualization, and concepts of interactive design and understand the role of users, business and technology. They will study the evolution of usability, map out the design process and consider design concepts such as navigation, presentation, etc. Students will also identify and explore methods and tools typically used by businesses to test and analyze website usability and online user behavior.

    Course Content
    A. Usability and user-centered design concepts and terminology
    B. Roles and relationships of users, business models and technology in e-commerce
    C. Developing client proposals for e-commerce sites
    D. Design components of e-commerce sites
    E. Methods and tools typically used by businesses to test and analyze website usability and online user behavior.
    F. Basic components of the most common types of e-commerce sites including the advantages and disadvantages of each
    G. Explore careers in fields of on-line selling and website usability

    Student Outcomes
    1. Investigate user-centered design principles and apply appropriate strategies and techniques to maximize user experience on web pages and e-commerce sites.

    2. Use industry standard tools, applications and strategies to test, measure and analyze website usability, online user behavior and information design effectiveness.

    3. Design and evaluate wireframe models of websites and e-commerce applications for maximum user interaction, accessibility, and satisfaction.

    4. Research and discuss knowledge, skills and abilities required for professional positions in the fields of user-centered design, website usability and e-commerce user experience for business.

    Degree Outcomes
    Program Outcome: Use appropriate technological tools to create, compile and report business information. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 137 Independent Contracting (3 credits)



    Course Description
    An introduction to running one’s own business. Students will explore the techniques and responsibilities for successfully managing an independent career.

    Course Content
    A. Legal formats
    B. Finances
    C. Taxes
    D. Contracts
    E. Time management
    F. Analysis of strengths, weaknesses, opportunities and threats (SWOT analysis)
    G. Operations
    H. Sales and marketing
    I. Viable Business Plan

    Student Outcomes
    1. Identify a legal business format to use and support decision.

    2. Explain requirements for setting up basic bookkeeping, including taxes, expenses and purchases.

    3. Review contracts for critical points, such as payment schedule, delivery requirements, rights and responsibilities, and propose reasonable amendments. 4. Create a time management plan that includes effective amounts of time for completing professional activities and business operations.

    5. Analyze own strengths, weaknesses, opportunities and threats (SWOT) to improve marketability.

    6. Create a marketing plan of action, including networking and social media.

    7. Create a written viable business plan using external research.

    Degree Outcomes
    Program Outcomes: Use appropriate technological tools to create, compile and report business information. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 30
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 30

  
  • MNGT 138 Information Design for Business (5 credits)



    Prerequisite BUS 135  with a grade of 2.0 or greater or instructor permission.

    Course Description
    Students will explore techniques and strategies for effective technical writing and writing for the web. They will learn the basic principles of information design for business and marketing and analyze how users read and process information on the web.

    Course Content
    A. Techniques and strategies for effective technical writing
    B. Use of typography, color and layout and effective graphic design elements
    C. Essential design components as used in marketing documents
    D. Principles of information design
    E. Software and web applications used for information design
    F. Career paths and the skill sets that relate to them

    Student Outcomes
    1. Use web, multi-media, graphic design and image design tools to develop web-based business and marketing content that results in an engaging and effective user experience.

    2. Develop and analyze targeted business and marketing content strategies that meet expectations of specific user audiences and integrate best practices in information design.

    3. Research and discuss knowledge, skills and abilities required for professional positions in the fields of business information design and user experience for the web and social media.

    4. Identify what makes video and podcasting mediums effective for digital marketing.

    Degree Outcomes
    Program Outcome: Use appropriate technological tools to create, compile and report business information. Information Competency: Graduates will be able to seek, find, evaluate and use information, and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 139 Social Media Digital Content for Business (5 credits)



    Prerequisite BUS 135  with at least a 2.0 grade. 

    Course Description
    Students will explore the creation of effective and engaging digital content including the tools, strategies, and characteristics required to help consumers take action. They will look at the advantages and constraints of different types of communication mediums, and issues of ownership and copyright. They will explore software applications and apply fundamental graphic and information design principles to create effective marketing content. They will create a marketing portfolio.

    Course Content
    A. Effective and engaging digital content
    B. Tools for creating a variety of types of digital content
    C. Strategies for managing digital content
    D. Characteristics of digital content
    E. Ownership and copyright
    F. Differences between writing for print and writing for the web
    G. Fundamental graphic and information design principles
    H. Resources, planning and processes required to effectively create a business or e-commerce websites
    I. Evolution of hypertext markup language (HTML)
    J. Jobs in digital content creation
    K. How to create a marketing portfolio

    Student Outcomes
    1. Produce effective and appropriate marketing content for both print and web mediums.

    2. Research and discuss knowledge, skills, and abilities required for professional positions in the fields of social media content and digital content creation. 3. Plan and develop effective and engaging digital content for business that is appropriate for distribution on multiple social media platforms.

    4. Evaluate and propose strategies for delivering effective marketing messages and business content for the web and social media channels.

    Degree Outcomes
    Program outcome: Use appropriate technological tools to create, compile and report business information. Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 141 Professional Portfolio (3 credits)



    Prerequisite BUS 134  and MNGT 138  with at least a 2.0 grade in each of these classes, and 15 credits minimum of completed college-level credits or a certificate or instructor permission.

    Course Description
    This course is a marketing portfolio creation experience. Students will choose a portfolio platform and assemble and present a broad-based selection of significant student work for evaluation by the instructor, peers, and industry experts.

    Course Content
    A. Web authoring options for professional portfolios
    B. Giving and receiving professional feedback
    C. Web design and layout
    D. Evaluation and refinement of professional work
    E. Writing and creating content for a professional portfolio
    F. Creating a professional career video or multimedia presentation
    G. Personal branding, professional messaging

    Student Outcomes
    1. Assemble a broad-based selection of significant work examples and present it publicly in a digital portfolio format.

    2. Create a professional career video or multimedia presentation that demonstrates knowledge, skills and abilities developed in a college program of study. 3. Communicate an effective personal brand based on core values and professional best practices to an appropriate audience in a student’s chosen career or industry.

    Degree Outcomes
    Program Outcome: Use appropriate technological tools to create, compile and report business information. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 30
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 30

  
  • MNGT 182 Creative Sales and Customer Relationship Management (5 credits)



    Course Description
    In the workplace today, we need to know how to meet/exceed internal and external customer expectations and engage in the selling process. This course gives students the tools for successful workplace customer engagement leading to customer loyalty. It also trains the selling process which is used to sell products, services, and ideas.

    Course Content
    A. Behavioral/personality styles
    B. Presentation skills
    C. Selling skills
    D. Communication skills
    E. Personal responsibility
    F. Diversity
    G. Writing Skills

    Student Outcomes
    1. Identify and apply the various elements of the sales process including pre-approach, prospecting, approaching, recognizing the problem, the presentation, handling objections, closing the sale, and following up with the customer.

    2. Analyze and explain the various elements of a customer service culture including the following: service philosophy; organizational mission, policies, and procedures; customer feedback techniques; employee behavior, roles, and expectations.

    3. Develop and apply strategies for communicating across cultures with different behavioral and personality styles.

    4. Develop and apply strategies for handling difficult customer encounters including dissatisfied, indecisive, angry, demanding, rude, and talkative customers.

    5. Develop and deliver effective professional oral presentations.

    6. Develop a manual that demonstrates effective sales and customer service principles.

    7. Explain basic ethical standards in a professional environment.

    Degree Outcomes
    Program Outcome: ABPO 1. (HRS) Communication. Communicate effectively in various forms using an appropriate channel for the situation. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 186 Professional Development (3 credits)



    Course Description
    Develop practical skills and techniques for the world of professional employment. Students will learn strategies to increase workplace effectiveness.

    Course Content
    A. Personal and Professional Development Strategies
    B. Resume Writing / Job Application Process Professionalism
    C. Life and Career Plan Processes
    D. Networking Interviewing Skills

    Student Outcomes
    1. Analyze application products to effectively tailor the knowledge, skills, and abilities needed for meaningful and gainful employment.

    2. Develop methods to strategically expand professional networks and evaluate each for potential impact on desired career path.

    3. Formulate professional action plans that outline steps needed to achieve education plans, career goals, and professional aspirations.

    Degree Outcomes
    Program Outcome: Strategic Thinking. Use quantitative and qualitative business principles to analyze, synthesize, and evaluate business problems in order to design and execute effective and ethical business solutions. Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 30
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 30

  
  • MNGT 275 Introduction to Visual Promotion (5 credits)



    Course Description
    Provides the student with a working knowledge of planning, creating, and implementing visual promotion including advertising, print media, visual display, and special promotions.

    Course Content
    A. Target Markets
    B. Consumer Behavior
    C. Promotion Planning
    D. Tools of Promotion
    E. Advertising and Media Selection
    F. Visual Elements and Principles
    G. Use of Color Psychology
    H. Print Promotion
    I. Visual Display
    J. Special Promotions in Retail

    Student Outcomes
    1. Analyze and explain social and ethical concerns with traditional and new media.
    2. Use appropriate vocabulary of visual display and promotion while explaining interrelationships of promotional components including web design, social media, advertising campaigns, special promotions, visual displays, and printed materials.

    3. Identify and demonstrate the use of the elements and principles of design in visual promotion.

    4. Identify and explain various target markets for specific products or services including analysis of business image as it relates to customer attraction and sales promotions in order to demonstrate knowledge of a cohesive visual promotion plan.

    5. Develop promotional plans using promotional components including: branding, budgeting, marketing, and cooperative advertising for specifically identified business structures and target markets.

    6. Design and produce visual materials for a promotional press kit including development of logo, letterhead, business card, print advertising, direct mail brochure, special promotion items, media kit, and online presence plan.

    Degree Outcomes
    Program Outcomes: Display proactive behavior in project development and completion Develop and critically assess technical and/or creative business documents Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 276 Employment Law: Human Resource Legal Issues (5 credits)



    Prerequisite A grade of 2.0 or greater in ENGL& 101 .

    Course Description
    Overview of major common employment-related laws, workplace legal issues, statutory, and regulatory concepts governing the employment relationship, and development of skills supporting legal actions pertaining to that relationship.

    Course Content
    A. Common law concepts relating to employment relationships
    B. Administrative agencies regulating employment
    C. Statutes and regulations governing conditions of employment, including discrimination and safety
    D. Statutes and regulations pertaining to retirement trusts
    E. Statutes and regulations controlling labor relations
    F. Paralegal tasks associated with legal actions pertaining to employment relationships
    G. Contemporary Human Resource legal issues

    Student Outcomes
    1. Use common law concepts to explain: a. under what circumstances employment relationships begin b. the torts most often accompanying those relationships, and c. how those relationships typically terminate under both tort and contract law.

    2. Identify the major federal and state administrative agencies regulating employment, delineating: a. their authority to regulate employment, b. the processes they use in performing those regulatory functions, and c. the offices and officials within those agencies who interact with outside entities in order to resolve employment-related matters.

    3. Discuss and explain major federal and state statutes of conditions of employment, together with related regulations, as applied by the courts regarding : a. discrimination based on a variety of cultural traits, such as gender, age, race, religion, national origin, and ability, and including sexual harassment and affirmative action b. safety, including payment to workers for job-related injuries, and c. compensation and public policy issues, such as overtime and child labor.

    4. Analyze significant federal and state statutes, together with related regulations, as applied by the courts to the establishment and administration of retirement trusts.

    5. Examine major federal and state statutes, together with related regulations, as applied by the courts to the labor-management relationship, including the establishment and operation of unions and the negotiation and administration of collectively bargained agreements.

    6. Demonstrate, relative to initiating, maintaining, and defending against legal actions pertaining to employment matters, the ability to: a. gather and organize relevant, reliable information, and b. prepare the forms typically required.

    Degree Outcomes
    Program Outcome: Use appropriate technological tools to create, compile and report business information. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations. Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions. Minor Core Ability: Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 282 Principles of Marketing (5 credits)



    Course Description
    A study of the business activities concerned with the flow of goods and services from producers to consumers.

    Course Content
    a. Market Research/Analysis
    b. Market Segmentation
    c. Consumer Buying Behavior
    d. Distribution
    e. Products and Price Strategies
    f. Promotional Strategies
    g. Marketing Plan Development

    Student Outcomes
    1. Demonstrate an understanding of what marketing is, what constitutes a marketing plan, and an understanding of the marketing concept.

    2. Conduct research to develop a marketing strategy. The research will consider such issues as demand, competition, environmental climate, resources, distribution factors, ethical standards, and political and legal constraints.

    3. Develop a written marketing plan, as a result of research, that employs an effective and viable marketing strategy.

    4. Describe, explain and present the marketing strategy.

    5. Prepare a written critique of the marketing plan that identifies strengths as well as opportunities for improvement.

    Degree Outcomes
    Program Outcome(s): Develop and critically assess technical and/or creative business documents. Use appropriate technological tools to create, compile and report business information. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 283 Principles of Management (5 credits)



    Course Description
    Principles and practices of management as applied to for-profit and not-for-profit organizations. Real world scenarios in business are used to help the student apply principles to contemporary management problems.

    Course Content
    A. Functions of Management
    B. Managerial Environments
    C. Business Ethics
    D. Corporate Social Responsibility
    E. Decision Making/Problem Solving
    F. Management Theory
    G. Effective Meetings
    H. Change Management
    I. Workplace Diversity

    Student Outcomes
    1. Apply the 4 functions of management in order to effectively utilize management processes. 2. Integrate diversity and inclusion practices when managing a project or process in order to maximize team development. 3. Assess ethical and socially responsible actions that are beneficial to the organization, stakeholders, and community.   4. Explain how organizations adapt to an uncertain external environment using management techniques to influence and control the internal environment.

    Degree Outcomes
    Program Outcome: Equity, Diversity, and Inclusion. Apply and analyze multicultural strategies to facilitate respectful and equitable inclusion of diverse individuals and perspectives to achieve organizational goals. Program Outcome:Teamwork and Collaboration. Work effectively and ethically within and across groups/teams to achieve common goals. Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50
  
  • MNGT 284 Small Business Management (5 credits)



    Course Description
    Planning and organizing a small business to include developing a preliminary business plan.

    Course Content
    A. Business plan elements
    B. Business operation
    C. Marketing
    D. Finance
    E. Personal responsibility

    Student Outcomes
    1. Identify and explain the advantages and disadvantages of small business ownership.

    2. Develop a preliminary business plan including business description, product strategy, legal requirements, market analysis, marketing plan, management team, organizational structure, and financial plan.

    3. Research a small business opportunity using a variety of information sources.

    4. Identify various elements that distinguish a successful business plan from an unsuccessful business plan including professional presentation, comprehensive approach to organizational factors, accurate data, and funding contingencies.

    5. Describe the interdependent relationship of various business functions related to small business including marketing, finance, human resources, and business operations.

    Degree Outcomes
    Program Outcome:

    Display proactive behavior in project development and completion.

    Develop and critically assess technical and/or creative business documents.

    Use appropriate technological tools to create, compile and report business information.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 289 Work Based Learning (3 credits)



    Course Description
    Students will pursue an organized career path plan by obtaining work experience in their chosen field.

    Course Content
    A. On-the-job training
    B. Proactive Career Planning

    Student Outcomes
    1. Students will obtain 90 hours of work experience in their field of interest through volunteering, job shadowing, interning, and/or agreeing to be evaluated by their current supervisor. 2. Students will set workplace learning objectives, develop a plan for accomplishing these objectives, document the learning process, and assess their success in reaching the objectives. 3. Students will write a career path plan communicating where they want to be in their careers five years in the future and the steps they will take to make it happen.

    Degree Outcomes
    Program Outcome: Communicate and resolve conflict respectfully and effectively while demonstrating the skill to offer and receive feedback. Display proactive behavior in project development and completion. Responsibility: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts and consequences of choices, actions, and contributions for the creation of sustainable systems.

    Lecture Contact Hours 30
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 30
  
  • MNGT 293 Retailing & Merchandising (5 credits)



    Course Description
    Fundamentals of retail buying and the management of retail inventories. Topics included are important for the contemporary online and offline merchant who is responsible for space productivity, inventory turnover, and profitability.

    Course Content
    A. Marketing channels
    B. Online and offline retail organizational structures
    C. Corporate and store – level merchandising retail functions
    D. Measures of productivity
    E. Inventory planning and management
    F. Fundamentals of store layout
    G. Merchandise presentation concepts
    H. Professionalism and ethics in business

    Student Outcomes
    1. Explain the various channels throughout the merchandise supply chain structure.

    2. Perform retail sales computations required of the retail sales environment.

    3. Compare and contrast the different sales formats and ownership options of retail operations.

    4. Analyze interrelationships within the online and offline retail environments considering: business location, traffic patterns, customer demographics, sales volumes, inventory management, and advertising in order to evaluate business models.

    5. Develop and apply productivity measures in order to evaluate merchandising objectives within retail environments including: turnover, stock-to-sales ratios, inventory planning, sales pro forma, space management, and seasonal and promotional opportunities.

    6. Create a hierarchy associated with each retail employee function including basic safety and legal issues related to retail situations.

    Degree Outcomes
    Program Outcome: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning. Display proactive behavior in project development and completion. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 294 Leading Teams Through Innovation and Change (5 credits)



    Course Description
    Students will develop skill sets needed for leading teams and organization through uncertainty – the norm of today’s business environment. These skill sets are relevant for leaders in project, entrepreneurship, and intrapreneurship settings.

    Course Content
    a. Leadership
    b. Motivation
    c. Strategic Planning
    d. Facilitate Change
    e. Conflict Management
    f. Workplace Diversity
    g. Team Development
    h. Problem Solving and Decision Making
    i. High-Level Trust
    j. Ethics
    h. Teams
    i. Change management

    Student Outcomes
    1. Explain and apply leadership principles to effectively meet organizational goals.

    2. Describe and analyze how emotional intelligence impacts leadership effectiveness.

    3. Describe and analyze how power dynamics, organizational politics affect organizational growth.

    4. Apply and analyze organizational learning strategies to improve organizational performance.

    5. Describe and apply effective negotiation strategies to ethically meet organizational goals.

    6. Apply conflict management and negotiation techniques to solve organizational challenges.

    7. Apply and analyze team building, operation, and behavior strategies and factors that influence team effectiveness.

    8. Apply and analyze cross-functional and cross-cultural communication strategies to facilitate effective team development.

    9. Apply and analyze effective coaching and team development strategies through innovation and change.

    10. Apply critical and innovative thinking skills to improve decision-making processes within teams and across organizations to meet organizational goals.

    Degree Outcomes
    Program Outcome: ABPO 2: Teamwork and Collaboration: Work effectively within and across groups/teams to achieve common goals. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 295 Human Resource Management (5 credits)



    Course Description
    Principles, methods, and procedures in human resource management including job analysis, description and classification, employee morale and motivation, labor turnover, selection and placement, rating and promotion, and compensation in conjunction with current government regulations.

    Course Content
    A. Affirmative action implementation
    B. Human resource terminology
    C. Individual & organizational performance
    D. Equal employment
    E. Workplace safety/health
    F. Recruiting & selection of employees
    G. Responsibilities in HR
    H. Union relations
    I. Training & development of employees
    J. Performance Appraisals
    L. Employee Rights

    Student Outcomes
    Describe the functional duties and responsibilities of human resources. Explain fundamental human resource concepts and legal aspects that apply to business activities, employment functions, and labor relations. Summarize how to implement successful training and development programs. Evaluate gaps in employee performance and address strategies for motivating employees. Reflect on how one’s own positionality and biases impact the implementation of human resource management policies and practices.

    Degree Outcomes
    Program Outcomes: Communicate and resolve conflict respectfully and effectively while demonstrating the skill to offer and receive feedback. Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50
  
  • MNGT 296 Current Trends in Human Resources (5 credits)



    Prerequisite MNGT 295  with at least a 2.0 grade.

    Course Description
    Explores current human resource issues including local, state, and federal labor laws; effective recruitment and selection techniques using behaviorally-anchored structured interview format; training and development strategies using competency-based individual development plans; 360-degree performance review; and how to write employee policy manuals and job descriptions.

    Course Content
    A. Current local, state, and federal labor laws
    B. Behaviorally-anchored structured interviews
    C. Competency-based performance management
    D. 360-degree feedback assessments
    E. Preparation of individual development plans
    F. Methodologies for writing ADA/EEOC compliant employee policy manuals
    G. Methodologies for writing ADA/EEOC compliant job descriptions
    H. Strategies for implementing a variety of training and development programs

    Student Outcomes
    1. Assess issues related to current local, state, and federal labor laws impacting profit, not-for-profit, and government organizations.

    2. Write and facilitate a behaviorally-anchored structured job interview.

    3. Participate in a mock behaviorally-anchored structured job interview as (1) interviewer and (2) applicant.

    4. Assess a position in an organization to define the “soft skills” competencies essential to success in the position.

    5. Design a process and describe accountability standards for successful implementation of individual development plans in organizations.

    6. Write an ADA/EEOC compliant mock employee policy manual containing, at a minimum, a sexual harassment policy, a substance abuse policy, and a policy regarding the employer’s treatment of employees and applicants with disabilities.

    7. Write two mock ADA/EEOC compliant job descriptions, one for an exempt position and one for a non-exempt position.

    8. Prepare a comprehensive training curriculum outline (e.g., for an orientation training program).

    9. Prepare comprehensive questions for, and interview with, a human resources manager to ascertain relevancy and consistency of course content with “real-world” experiences.

    Degree Outcomes
    Program Outcomes: Exercise and role model positive ethical behavior. Communicate and resolve conflict respectfully and effectively while demonstrating the skill to offer and receive feedback. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 298 Work Based Learning (3 credits)



    Course Description
    Students will pursue an organized career path plan by obtaining work experience in their chosen field.

    Course Content
    A. On-the-job training
    B. Proactive Career Planning

    Student Outcomes
    1. Complete 90 hours of work experience in their field of interest through volunteering, job shadowing, interning, and/or agreeing to be evaluated by their current supervisor.

    2. Set workplace learning objectives, develop a plan for accomplishing these objectives, document the learning process, and assess their success in reaching the objectives.

    3. Write a career path plan communicating where they want to be in their careers five years in the future and the steps they will take to make it happen.

    Degree Outcomes
    Program Outcome:

    Communicate and resolve conflict respectfully and effectively while demonstrating the skill to offer and receive feedback.

    Display proactive behavior in project development and completion.

    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 0
    Lab Contact Hours 0
    Clinical Contact Hours 90
    Total Contact Hours 90

  
  • MNGT 310 Systems Theory and Applied Business Management (5 credits)



    Prerequisite At least a junior standing in a baccalaureate program.

    Course Description
    This course explores systems theory and its multidisciplinary applications in modern-day management, leadership, and organizational processes and contrasts these to other theoretical orientations. Students will learn the interrelated nature of planning, organizing, directing, and controlling functions of management.

    Course Content
    A. Systems Theory
    B. Management Frameworks
    C. Management & Leadership Dilemmas
    D. Inclusive Communication Strategies
    E. Problem-Solving in Complex Situations
    F. Management Functions
    G. Globalization and Economic Contexts
    H. Automation Impact
    I. Demographic Shifts
    J. Ethics, Law, and Integrity

    Student Outcomes
    1. Apply systems theory in management functions.

    2. Analyze the strengths and weaknesses of systems theory in creating a more inclusive decision-making environment.

    3. Compare and contrast systems theory and other theories across various management styles and to day-to-day operational decision making.

    4. Identify a persistent management problem related to issues (such as ethics, law, demographics, automation, or globalization) and apply systems theory to solve the problem.

    5. Using systems theory, evaluate an organization’s hiring, customer service, or marketing practice; and, provide a framework for integrating systems and critical thinking into a managerial decision-making processes.

    Degree Outcomes
    Program Outcomes: A. 21st Century Competencies – Mastery on the four Cs : 1. Communication - Effectively communicate within groups, across organizational levels, and with diverse stakeholders. Actively listen and apply appropriate inter- and intrapersonal skills to effectively interact across perspectives and contexts. 3. Critical Thinking - Use systems theory to understand and analyze trends and organizational problems as well as to construct and evaluate evidence-based solution options. B. Core Business Competencies: Economics, operations, marketing, accounting/finance, ethics/legal 1. Strategic Thinking – Use quantitative and qualitative business principles to analyze and solve business problems in order to meet organizational goals. D. Self-Management and Professional Development: General management, professionalism 2. Apply inclusive problem-solving, decision-making, and negotiation practices to promote professional and organizational success in diverse settings. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 330 Adaptive Leadership and Organizational Learning (5 credits)



    Prerequisite At least a junior standing in a baccalaureate program.

    Course Description
    This course explores adaptive leadership strategies that mobilize and support diverse teams to work collaboratively, inclusively, and respectfully in order to bring about genuine trust and desired outcomes in the processes and products of their work.

    Course Content
    Systems theory
    Adaptive leadership
    Ethics
    Strengths-based leadership
    Learning organizations
    Personal mastery
    Adaptive and technical solutions
    High-functioning team dynamics
    Informal and formal authority

    Student Outcomes
    Analyze management and leadership styles and how these impact organizational behavior and effectiveness. Apply systems theory and adaptive leadership in fostering learning organizations. Evaluate ethical considerations to inform organizational behavior and actions. Analyze the role of socio-emotional intelligence and cultural awareness in effective leadership. Analyze challenges of effective organizational communication as sources of conflict, resolution, and development. Develop a leadership response that increases organizational capacity to solve complex and systemic problems. Evaluate leadership, management, power, influence, authority, and role of organizational learning in meeting organizational goals.

    Degree Outcomes
    Core Abilities Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods. Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions Program Outcomes A2. Collaboration and Teamwork - Work responsibly, respectfully, and inclusively within and across diverse groups/teams to achieve common goals. A3. Critical Thinking - Use systems theory to understand and analyze trends and organizational problems as well as to construct and evaluate evidence-based solution options. D2. Apply inclusive problem-solving, decision-making, and negotiation practices to promote professional and organizational success in diverse settings.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50
  
  • MNGT 350 Applied Human Resource Development (5 credits)



    Prerequisite At least a junior standing in a baccalaureate program.

    Course Description
    This course provides students with fundamentals of human resource development, especially in the context of industry trends and demographic shifts. It examines the strategic role of the human resource department and the development of organizational strategic planning as well as day-to-day operations. Topics are discussed in the context of legal, ethical, political, and cultural considerations.

    Course Content
    A. Labor Trends
    B. Human Behavior Principles
    C. Human Resource Management Strategies
    D. Motivational Principles & Practices
    E. Systems Theory
    F. Analytical & Evaluation Tools
    G. Training Programs
    H. Human Development Plan

    Student Outcomes
    1. Explain national and international labor movements and their impact on business operations.

    2. Describe various human behaviors in organizations and explain the role of management strategies, including motivational theory, to influence individual and organization behavior.

    3. Explain factors for effective and ineffective human resource management practices, especially in the context of cultural complexity.

    4. Apply effective teamwork, leadership, and motivational strategies to diverse organizational settings and evaluate results.

    5. Apply systems theory and economic concepts to analyze managerial considerations in human resource development – especially as they relate to the global economy.

    6. Use analytical tools to assess and evaluate employee benefits concepts and plans in the context of administrative and compliance considerations.

    7. Identify a training need for a local organization of substantial size; design a training program using systems theory and human resource development theory; evaluate strengths and weaknesses.

    Degree Outcomes
    Program Outcomes: A. 21st Century Competencies – Mastery on the four Cs : 1. Communication - Effectively communicate within groups, across organizational levels, and with diverse stakeholders. Actively listen and apply appropriate inter- and intrapersonal skills to effectively interact across perspectives and contexts. 2. Collaboration and Teamwork - Work responsibly, respectfully, and inclusively within and across diverse groups/teams to achieve common goals. 3. Critical Thinking - Use systems theory to understand and analyze trends and organizational problems as well as to construct and evaluate evidence-based solution options. 4. Creativity and Innovation - Maintain an open, adaptive, and innovative mindset to analyze and evaluate merits of ideas, learn from mistakes, and continuously create value. B. Core Business Competencies: Economics, operations, marketing, accounting/finance, ethics/legal 1. Strategic Thinking – Use quantitative and qualitative business principles to analyze and solve business problems in order to meet organizational goals. 2. Legal and Ethical Practice – Use ethical and legal practices in planning, organizing, leading, and controlling organizational processes and products. D. Self-Management and Professional Development: General management, professionalism 1. Apply effective time management, delegation, and organization principles to meet personal and organizational goals. 2. Apply inclusive problem-solving, decision-making, and negotiation practices to promote professional and organizational success in diverse settings. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations. Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 395 Global Human Resource Management (5 credits)



    Prerequisite Enrollment in the BAS ABM Program

    Course Description
    Examine concepts related to multinational human resource management, including cultural intelligence and the impact of policies and practices on employees and organizational health.

    Course Content
    1. Multiculuralism in workplace
    2. Human Resource management practices
    3. Cultural intelligence
    4. Workforce management
    6. Globalization
    7. Political, economic, and cultural impacts on human resource practices

    Student Outcomes
    1. Examine the roles and responsibilities of Human Resource professionals in multinational organizations.

    2. Analyze organizations’ human resource management policies and practices in how they reflect the cultural, national, and global environments. 

    3. Evaluate strategies used to build and maintain a diverse workforce environment that is socially and culturally responsible.

    4.  Reflect on how one’s own positionality and biases impact the implementation of human resource management policies and practices.

    Degree Outcomes
    Program Outcome: Communicate and resolve conflict respectfully and effectively while demonstrating the skill to offer and receive feedback.

    Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 410 Business Strategy and Decision-Making (5 credits)



    Prerequisite At least a junior standing in a baccalaureate program, college-level math with 2.0 grade or better.

    Course Description
    Businesses face complex problems in our globalized, digital, and diverse world. Some have short-term implications, while others have long-term impacts. It is often difficult to ascertain the degree to which a decision today will determine outcomes long after the decision was made. This course uses systems theory as a framework through which business decisions and strategies are understood. Students will then learn to apply systems thinking and analytical tools to diagnose strategic positions from multiple vantage points, evaluate alternative courses of action, and make criteria-based decisions.

    Course Content
    A. Systems Theory
    B. Business Models
    C. Ethics and Law
    D. Corporate Strategies
    E. Analytical and Evaluation Tools (Qualitative, Quantitative)
    F. Cognitive Biases
    G. Organizational Behavior
    H. Change Process, Management
    I. Individual, Team, Organizational Decision-Making Processes

    Student Outcomes
    1. Use systems theory to analyze organizational decisions with multiple objectives and uncertainties.

    2. Analyze business models and how these affect business functions.

    3. Analyze ethical and legal problems within business situations, choose a resolution, and defend that ethical choice.

    4. Analyze corporate strategies within global, digital, and cultural contexts.

    5. Analyze and evaluate strategic objectives, evaluate trade-offs, uncertainties, and risks.

    6. Evaluate business performance and choose high-value strategic options against known criteria.

    7. Use mathematical and analytical tools to compute decision-making factors.

    8. Explain the role of systematic cognitive biases and traps that operate on individuals and groups and adopt strategies to overcome them.

    9. Create and evaluate a decision-making process to solve a problem that is difficult to solve due to lack of time or data, limited resources, or level of complexity.

    Degree Outcomes
    Program Outcomes: A. 21st Century Competencies – Mastery on the four Cs : 1. Communication - Effectively communicate within groups, across organizational levels, and with diverse stakeholders. Actively listen and apply appropriate inter- and intrapersonal skills to effectively interact across perspectives and contexts. 2. Collaboration and Teamwork - Work responsibly, respectfully, and inclusively within and across diverse groups/teams to achieve common goals. 3. Critical Thinking - Use systems theory to understand and analyze trends and organizational problems as well as to construct and evaluate evidence-based solution options. 4. Creativity and Innovation - Maintain an open, adaptive, and innovative mindset to analyze and evaluate merits of ideas, learn from mistakes, and continuously create value. B. Core Business Competencies: Economics, operations, marketing, accounting/finance, ethics/legal 1. Strategic Thinking – Use quantitative and qualitative business principles to analyze and solve business problems in order to meet organizational goals. 2. Legal and Ethical Practice – Use ethical and legal practices in planning, organizing, leading, and controlling organizational processes and products. 3. Digital and Information Competency – Use relevant technology and analytical tools to understand and solve problems; create and evaluate ideas; and find and assess quality information for responsible applications. C. Business Model Orientation: Sustainability, Entrepreneurship 1. Sustainable Business Model – Use systems theory, business principles, and an adaptive mindset to analyze and make short- and long-term business decisions in context of the greater environment and society. D. Self-Management and Professional Development: General management, professionalism 2. Apply inclusive problem-solving, decision-making, and negotiation practices to promote professional and organizational success in diverse settings. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations. Minor Core Ability- Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 420 Marketing for Managers (5 credits)



    Prerequisite At least a junior standing in a baccalaureate program, ECON& 201 , ECON& 202 , and ACCT& 202  with at least a 2.0 grade in each of these classes, college-level math.

    Course Description
    This course prepares marketers to have the skills and knowledge to create marketing plans and deploy marketing communication strategies to effectively communicate, create, and capture value for their organization. It uses systems theory and analytical tools to capture patterns, understand relationships among market variables, and ensure customer-centric performance. A special section on social media explores ethics in modern-day marketing. Students will use a simulation software to explore dynamism of domestic and global markets as well as to examine complexities of capturing value within and across markets.

    Course Content
    A. Systems Theory
    B. Ethics and Law
    C. Economics
    D. Accounting Concepts
    E. Marketing Tools
    F. Marketing Concepts
    G. Marketing Metrics
    H. Marketing Communication Strategies
    I. Marketing Plan

    Student Outcomes
    1. Apply systems theory in describing the dynamic nature of a marketing phenomenon.

    2. Analyze legal and ethical considerations and expectations in the marketplace with special considerations of manifestations in social media platforms.

    3. Apply various analytical tools to assess marketing variables that inform marketing decisions.

    4. Evaluate marketing concepts in the context of changing environmental conditions, consumer preferences, market opportunities, and changing demographics.

    5. Compute various marketing costs and returns on investment, lifetime customer value, and other marketing metrics and evaluate viability of marketing proposals.

    6. Create a marketing plan that communicates, captures, and creates value for a target market.

    7. Evaluate successful and failed marketing plans and analyze contributing factors.

    Degree Outcomes
    Program Outcomes: A. 21st Century Competencies – Mastery on the four Cs : 1. Communication - Effectively communicate within groups, across organizational levels, and with diverse stakeholders. Actively listen and apply appropriate inter- and intrapersonal skills to effectively interact across perspectives and contexts. 3. Critical Thinking - Use systems theory to understand and analyze trends and organizational problems as well as to construct and evaluate evidence-based solution options. 4. Creativity and Innovation - Maintain an open, adaptive, and innovative mindset to analyze and evaluate merits of ideas, learn from mistakes, and continuously create value. B. Core Business Competencies: Economics, operations, marketing, accounting/finance, ethics/legal 1. Strategic Thinking – Use quantitative and qualitative business principles to analyze and solve business problems in order to meet organizational goals. 3. Digital and Information Competency – Use relevant technology and analytical tools to understand and solve problems; create and evaluate ideas; and find and assess quality information for responsible applications. C. Business Model Orientation: Sustainability, entrepreneurship 1. Sustainable Business Model – Use systems theory, business principles, and an adaptive mindset to analyze and make short- and long-term business decisions in context of the greater environment and society. D. Self-Management and Professional Development: General management, professionalism 2. Apply inclusive problem-solving, decision-making, and negotiation practices to promote professional and organizational success in diverse settings. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 430 Applied Accounting for Managers (5 credits)



    Prerequisite At least a junior standing in a baccalaureate program, ACCT& 201 , ACCT& 202 , and college-level Math with 2.0 grade or better.

    Course Description
    This course examines accounting practices and how they are used to help managers make good business decisions.

    Course Content
    A. Systems Theory
    B. Managerial financial statements
    C. Finance Principles
    D. Financial and Non-Financial Tools
    E. Economics
    F. Accounting
    G. Capital Investments
    H. Ethics and Law
    I. Publicly Traded Companies

    Student Outcomes
    1. Develop current and prospective managerial financial statements.

    2. Analyze managerial financial results and provide recommendations for planning and improvement.

    3. Demonstrate costing and cost-analysis techniques in both manufacturing and service industries.

    4. Analyze the relationship between financial and non-financial information in managerial decision-making.

    5. Analyze and evaluate significance of capital investment decisions in order to determine their long-term profitability.

    6. Clearly and concisely communicate relevant financial and non-financial information so that decision makers can make informed decisions.

    7. Identify ethical accounting issues and apply principles of ethics and civic responsibility to maintain professional and organizational integrity as well as legal compliance.

    8. Apply managerial accounting techniques and analytical tools in the business decision-making process with attention to short- and long-term financial planning and controlling implications.

    9. Conduct a financial analysis of a publicly traded company.

    Degree Outcomes
    A. 21st Century Competencies – Mastery on the four Cs : 1. Communication - Effectively communicate within groups, across organizational levels, and with diverse stakeholders. Actively listen and apply appropriate inter- and intrapersonal skills to effectively interact across perspectives and contexts. 3. Critical Thinking - Use systems theory to understand and analyze trends and organizational problems as well as to construct and evaluate evidence-based solution options. B. Core Business Competencies: Economics, operations, marketing, accounting/finance, ethics/legal 1. Strategic Thinking – Use quantitative and qualitative business principles to analyze and solve business problems in order to meet organizational goals. 2. Legal and Ethical Practice – Use ethical and legal practices in planning, organizing, leading, and controlling organizational processes and products. C. Business Model Orientation: Sustainability, entrepreneurship 1. Sustainable Business Model – Use systems theory, business principles, and an adaptive mindset to analyze and make short- and long-term business decisions in context of the greater environment and society. D. Self-Management and Professional Development: General management, professionalism 2. Apply inclusive problem-solving, decision-making, and negotiation practices to promote professional and organizational success in diverse settings. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 450 Operations and Logistics for Managers (5 credits)



    Prerequisite At least a junior standing in a baccalaureate program, college-level Math with 2.0 grade or better.

    Course Description
    This course surveys the fundamentals of the movement, storage, and management of goods. It integrates strategic leadership, project management, financial management concepts, and analytical tools for decision-making purposes.

    Course Content
    A. Systems Theory
    B. Ethics and Law
    C. Economics
    D. Customer Segmentation
    E. Purchasing and Supply Chain
    F. Operations and Logistics
    G. Continuous Quality Improvement
    H. Control Systems
    I. Quantitative Analytics
    J. Outsourcing Models & Processes
    K. Customer Segmentation

    Student Outcomes
    1. Using systems theory, explain the role of operations and logistics for an organization. 2. Identify and resolve ethical dilemmas that might occur in operations and logistics. 3. Apply tools and techniques to plan, execute, and improve the supply chain. 4. Analyze the manufacturing operations of a firm and their effect on managerial decision-making. 5. Using systems theory, apply quality management tools for process improvement. 6. Apply logistics and purchasing concepts to improve supply chain operations. 7. Explain and analyze control systems used in operations management in various contexts. 8. Apply mathematical concepts and analytical tools to calculate metrics for efficient operations and supply chain management. 9. Apply quantitative and qualitative methods to solve typical make/buy and outsourcing problems.

    Degree Outcomes
    A. 21st Century Competencies – Mastery on the four Cs : 1. Communication - Effectively communicate within groups, across organizational levels, and with diverse stakeholders. Actively listen and apply appropriate inter- and intrapersonal skills to effectively interact across perspectives and contexts. 2. Collaboration and Teamwork - Work responsibly, respectfully, and inclusively within and across diverse groups/teams to achieve common goals. 3. Critical Thinking - Use systems theory to understand and analyze trends and organizational problems as well as to construct and evaluate evidence-based solution options. B. Core Business Competencies: Economics, operations, marketing, accounting/finance, ethics/legal 1. Strategic Thinking – Use quantitative and qualitative business principles to analyze and solve business problems in order to meet organizational goals. D. Self-Management and Professional Development: General management, professionalism 1. Apply effective time management, delegation, and organization principles to meet personal and organizational goals. 2. Apply inclusive problem-solving, decision-making, and negotiation practices to promote professional and organizational success in diverse settings. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50
  
  • MNGT 460 Applied Financial Management (5 credits)



    Prerequisite At least a junior standing in a baccalaureate program, a grade of 2.0 or greater in college-level math and ACCT& 202 .

    Course Description
    This course covers topics in investments and the role of financial decisions at the organizational level. It demystifies financial markets and provides practical knowledge for solving problems and making financial decisions. Case studies, financial documents, and scenarios are primary sources for examining financial management problems and their solutions.

    Course Content
    A. Systems Theory
    B. Investments and Securities Markets
    C. Finance Principles
    D. Financial Tools
    E. Economics
    F. Accounting
    G. Technological Changes
    H. Financial Scenarios
    I. Financial Decision Making

    Student Outcomes
    1. Using systems theory, explain financial markets and the role of financial institutions within and across economic systems.

    2. Describe investments and securities markets (e.g., bonds, equities, derivatives, portfolio theory and risks) and their role in organizational finance.

    3. Explain time value of money, sustainable finance, municipal markets, and quantitative risk management.

    4. Use mathematical, statistical, and other analytical tools to assess business activities and solve financial problems.

    5. Use systems theory to explain complexities of financial decisions and long-term financial commitments – critical components of business success or failure.

    6. Analyze role of competition, technological changes, inflation, interest rates, taxation, foreign exchange rates, global economic uncertainty, and other factors on organizational decision-making.

    7. Apply basic financial management principles in risk management to make sound financial decisions.

    8. Analyze financial scenarios and evaluate possible outcomes.

    Degree Outcomes
    A. 21st Century Competencies – Mastery on the four Cs : 1. Communication - Effectively communicate within groups, across organizational levels, and with diverse stakeholders. Actively listen and apply appropriate inter- and intrapersonal skills to effectively interact across perspectives and contexts. 3. Critical Thinking - Use systems theory to understand and analyze trends and organizational problems as well as to construct and evaluate evidence-based solution options. B. Core Business Competencies: Economics, operations, marketing, accounting/finance, ethics/legal 1. Strategic Thinking – Use quantitative and qualitative business principles to analyze and solve business problems in order to meet organizational goals. 2. Legal and Ethical Practice – Use ethical and legal practices in planning, organizing, leading, and controlling organizational processes and products. C. Business Model Orientation: Sustainability, entrepreneurship 1. Sustainable Business Model – Use systems theory, business principles, and an adaptive mindset to analyze and make short- and long-term business decisions in context of the greater environment and society. D. Self-Management and Professional Development: General management, professionalism 2. Apply inclusive problem-solving, decision-making, and negotiation practices to promote professional and organizational success in diverse settings. Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 470 Business Development and Negotiations (5 credits)



    Prerequisite At least a junior standing in a baccalaureate program.

    Course Description
    This course prepares students to adopt an innovative mindset; to recognize, refine, and define value; to find the right partners; and to sell their ideas. Students will develop ethical negotiation and influence-based skills to help progress their ideas and careers.

    Course Content
    A. Problem Solving Strategies
    B. Marketability Strategies
    C. Ethics and Law
    D. Marketing Strategies
    E. Persuasion & Negotiation
    F. Reflection
    G. Resilience Techniques
    H. Strategic, Value-Based Partnerships
    I. Networking

    Student Outcomes
    1. Identify and analyze problems worth solving.

    2. Apply marketability strategies (oral, written, visual, etc.) and tools (analytics, applications, social media, etc.) to sell ideas.

    3. Apply ethical communication strategies to mobilize people and resources.

    4. Assess market opportunities for the purpose of creating, communicating, and capturing value across diverse stakeholders.

    5. Use ethical negotiation and persuasion principles to achieve personal and organizational objectives.

    6. Demonstrate how and when to make concessions and to avoid self-inflicted negotiation mistakes.

    7. Analyze the role collaborative negotiations play in business relationships.

    8. Develop and evaluate strategies to build endurance, foster authentic confidence, and sustain partnerships over time.

    9. Use creativity and value-based negotiations and ethics-based influence to achieve successful closure and maintain productive, trust-based business and organizational relationships.

    Degree Outcomes
    A. 21st Century Competencies – Mastery on the four Cs : 1. Communication - Effectively communicate within groups, across organizational levels, and with diverse stakeholders. Actively listen and apply appropriate inter- and intrapersonal skills to effectively interact across perspectives and contexts. 2. Collaboration and Teamwork - Work responsibly, respectfully, and inclusively within and across diverse groups/teams to achieve common goals. 3. Critical Thinking - Use systems theory to understand and analyze trends and organizational problems as well as to construct and evaluate evidence-based solution options. 4. Creativity and Innovation - Maintain an open, adaptive, and innovative mindset to analyze and evaluate merits of ideas, learn from mistakes, and continuously create value. B. Core Business Competencies: Economics, operations, marketing, accounting/finance, ethics/legal 1. Strategic Thinking – Use quantitative and qualitative business principles to analyze and solve business problems in order to meet organizational goals. C. Business Model Orientation: Sustainability, entrepreneurship 1. Sustainable Business Model – Use systems theory, business principles, and an adaptive mindset to analyze and make short- and long-term business decisions in context of the greater environment and society. D. Self-Management and Professional Development: General management, professionalism 2. Apply inclusive problem-solving, decision-making, and negotiation practices to promote professional and organizational success in diverse settings. 3. Apply high professionalism standards to demonstrate integrity, responsibility, and continuous growth. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods. Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • MNGT 490 Strategic Management Capstone (3 credits)



    Prerequisite 2.0 grade or better in each of the following: BUS 380,  ENGL& 235,  MNGT 310 , MNGT 330 , MNGT 410 , MNGT 420 , MNGT 430 , MNGT 450 , and MNGT 460 .

    Course Description
    This course synthesizes major principles in the BAS-ABM program. Students capture course and internship learning into a project to solve a major organizational problem or capture a compelling market opportunity (entrepreneurship) against a framework.

    Course Content
    Systems Theory
    Adaptive Leadership
    Economics
    Accounting and Finance 
    Marketing Strategies
    Persuasion, Negotiation Strategies
    Strategic Decision-Making
    Qualitative & Quantitative Analysis
    Sustainable Business Models
    Business Development
    Organizational Communication

    Student Outcomes
    Use systems theory, adaptive leadership, as well as quantitative and qualitative methods and tools to address an organizational problem or entrepreneurial initiative of substantial scope. Measure the cost of a project using economic and accounting principles. Analyze the specific and generalized impacts of solution options on affected stakeholders. Analyze tradeoffs, assess risks, and weigh mitigation responses of organizational strategies. Evaluate project/solution/initiative outcomes and their value using analytical tools. Evaluate proposed and alternative solution efficacy using evidence-based principles.

    Degree Outcomes
    Program Outcomes A1. Communication - Effectively communicate within groups, across organizational levels, and with diverse stakeholders. Actively listen and apply appropriate inter- and intrapersonal skills to effectively interact across perspectives and contexts. B1. Strategic Thinking – Use quantitative and qualitative business principles to analyze and solve business problems in order to meet organizational goals. C1. Sustainable Business Model – Use systems theory, business principles, and an adaptive mindset to analyze and make short- and long-term business decisions in context of the greater environment and society. D2. Apply inclusive problem-solving, decision-making, and negotiation practices to promote professional and organizational success in diverse settings. Core Abilities Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods. Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning. Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 30
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 30
  
  • MNGT 498 Strategic Management Internship (2 credits)



    Prerequisite 2.0 grade or better in each of the following: BUS 380, ENGL& 235, MNGT 310, MNGT 330, MNGT 410, MNGT 420, MNGT 430, MNGT 450, and MNGT 460.

    Course Description
    This course is in conjunction with the BAS-ABM capstone course (MNGT 490). It serves as the work experience component where students add organizational value by applying principles learned during their tenure in the baccalaureate program.

    Course Content
    Systems Theory
    Adaptive Leadership
    Project Management
    Accounting and Finance
    Business Research and Analysis
    Strategic Decision Making
    Sustainable Business Models

    Student Outcomes
    Complete 60 hours of supervised and documented work experience from a program-approved internship or new responsibilities from an existing work position to meet capstone outcomes. Apply advisor-approved and capstone-aligned student outcomes in the design and implementation of an organizational project, solution, or initiative. Apply project management, business analysis, and other programmatic tools and principles in the design and implementation of an organizational project, solution, or initiative.

    Degree Outcomes
    Core Abilities Information Competency: Graduates will be able to seek, find, evaluate and use information, and employ information technology to engage in lifelong learning. Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems. Program Outcomes B1. Strategic Thinking – Use quantitative and qualitative business principles to analyze and solve business problems in order to meet organizational goals. C1. Sustainable Business Model – Use systems theory, business principles, and an adaptive mindset to analyze and make short- and long-term business decisions in context of the greater environment and society. D2. Apply inclusive problem-solving, decision-making, and negotiation practices to promote professional and organizational success in diverse settings.

    Clinical Contact Hours 60
    Total Contact Hours 60

Chemistry

  
  • CHEM& 100 Preparatory Chemistry (5 credits)



    Distribution Area Fulfilled Natural Sciences; General Transfer Elective
    Course Description
    Introductory course in chemistry for students intending to take CHEM& 121 and CHEM& 131. Discussion of basic chemical concepts, including atomic structure, periodic properties, chemical bonding, and chemical nomenclature.

    Course Content
    A. Chemical equation
    B. Atoms
    C. Molecules
    D. Dimensional analysis
    E. Energy
    F. Periodic Table
    G. Chemical bonding
    H. Nomenclature
    I. Basic stoichiometry

    Student Outcomes
    1. Recognize and use chemical symbols for elements and compounds.

    2. Balance simple chemical equations.

    3. Solve problems using units in dimensional analysis including kilo-, centi-, milli- metric prefixes, along with simple English/metric conversions.

    4. Express and manipulate numbers using scientific notation and significant figures.

    5. State why measured quantities need to be expressed using significant figures.

    6. Relate energy changes to chemical equations.

    7. Describe the basic structure of atoms and ions and relate them to their location on the Periodic Table, their charge, and the number of fundamental particles.

    8. Relate physical and chemical properties to the Periodic Table, including metals, non-metals, metalloids, group names, ionic charge, and valence electrons.

    9. Demonstrate an understanding of the basics of chemical bonding including polarity of diatomic molecules.

    10. Demonstrate a working knowledge of inorganic nomenclature.

    11. Describe the states and properties of matter.

    12. Demonstrate an understanding of the mole and Avogadro’s number.

    13. Perform gram/mole conversions and mole/mole stoichiometric calculations.

    14. Make and interpret graphs.

    15. Use chemical vocabulary appropriately.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CHEM& 110 Chemical Concepts w/ Lab (5 credits)



    Distribution Area Fulfilled Natural Sciences with Lab; General Transfer Elective
    Formerly CHEM 105-CCN

    Course Description
    The relationship of basic chemical concepts to issues in modern society will be discussed. Intended for non-science majors.

    Course Content
    A. Chemical equations
    B. Atoms
    C. Molecules
    D. Chemical vocabulary
    E. Energy
    F. Periodic Table
    G. Chemical bonding
    H. States of matter
    I. Real world applications

    Student Outcomes
    1. Relate fundamental chemical concepts to real world problems.

    2. Discuss how chemistry impacts their daily life.

    3. Describe physical phenomena on a molecular level.

    4. Describe the structure of matter.

    5. Relate energy changes to changes on a molecular level.

    6. Relate physical and chemical properties to the periodic table.

    7. Describe how and why atoms come together to make molecules.

    8. Demonstrate how chemical data is acquired in a laboratory setting.

    9. Connect laboratory experiences to real world applications.

    10. Practice standard laboratory safety precautions.

    11. Communicate the results of laboratory work.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 40
    Lab Contact Hours 20
    Clinical Contact Hours 0
    Total Contact Hours 60

  
  • CHEM& 121 Introduction to Chemistry (5 credits)



    Distribution Area Fulfilled Natural Sciences with Lab; General Transfer Elective
    Formerly CHEM 101 - CCN

    Prerequisite CHEM& 100  with a grade of at least 1.5, high school chemistry or instructor’s permission. Must be eligible for MATH 098 .

    Course Description
    An introduction to general chemistry for health professionals or as chemical background for further studies in chemistry. Topics covered include unit conversions, atomic structures, periodic properties, chemical bonds, basic stoichiometry, states of matter, solutions, equilibrium, acid/base chemistry and oxidation/reduction. Lab included.

    Course Content
    A. Unit conversions
    B. Atomic structure
    C. Periodic properties
    D. Chemical bonds
    E. Basic stoichiometry
    F. States of matter
    G. Solutions
    H. Equilibrium
    I. Acids and bases
    J. Oxidation/reduction reactions

    Student Outcomes
    1. Use conversion factors as a tool for manipulating units.

    2. Generate conversion factors from available information.

    3. Perform calculations and determine whether the answer is reasonable.

    4. Use basic chemical vocabulary appropriately such as atom, molecule, chemical property, and density.

    5. Relate chemical and physical properties and electron configuration to the position of an element/atom on the periodic table.

    6. Distinguish between ionic and covalent compounds.

    7. Name chemical compounds.

    8. Write formulas of compounds from their names.

    9. Write and balance chemical equations.

    10. Predict chemical formulas using ionic charges and empirical formulas.

    11. Perform stoichiometric calculations using mol/mol and mol/gram relationships.

    12. Describe and explain gaseous behavior.

    13. Describe s and p atomic orbitals and draw the shapes.

    14. Describe the states of matter and the factors that affect the transitions between one state and another.

    15. Explain how intermolecular forces affect the physical properties of matter.

    16. Write chemical equations for reactions which occur in aqueous solutions.

    17. Identify oxidation-reduction reactions.

    18. Perform calculations related to the preparation of solutions involving molarity, gram-percent and dilution.

    19. Complete and balance neutralization reactions.

    20. Identify acids and bases.

    21. Demonstrate an understanding of pH by relating it to hydrogen ion concentration and hydroxide ion concentration.

    22. Describe and explain the formation and function of a buffer system.

    23. Describe and explain the factors that affect the rate of reaction.

    24. Describe the relationship between energy changes and chemical processes.

    25. Describe equilibrium and relate it to Le Chatelier and the size of the equilibrium constant.

    26. Describe and carry out simple experiments.

    27. Use standard laboratory equipment appropriately.

    28. Practice standard laboratory safety precautions.

    29. Use chemical reference material appropriately.

    30. Communicate the results of laboratory work, including calculations and graphs.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 40
    Lab Contact Hours 20
    Clinical Contact Hours 0
    Total Contact Hours 60

  
  • CHEM& 131 Introduction to Organic and Biochemistry (6 credits)



    Distribution Area Fulfilled Natural Sciences with Lab; General Transfer Elective
    Formerly CHEM 102-CCN

    Prerequisite CHEM& 121  with a grade of at least 1.5.

    Course Description
    Continuation of CHEM& 121. The course includes an introduction to organic functional groups and a study of carbohydrates, optical isomerism, lipids, proteins, enzymes, nucleic acids, and metabolism. Lab included.

    Course Content
    A. Organic functional groups
    B. Bonding in organic molecules
    C. Carbohydrates
    D. Lipids
    E. Amino acids
    F. Proteins
    G. Enzymes
    H. Nucleic acids
    I. Bioenergetics

    Student Outcomes
    1. Recognize, name and draw the structures of the main organic functional groups.

    2. Name selected organic molecules using International Union of Pure & Applied Chemistry (IUPAC) based on condensed or structural formulas.

    3. Draw structural or condensed formulas from IUPAC names.

    4. Describe the molecular geometry in organic molecules.

    5. Relate physical properties to molar mass, polarity and functional group.

    6. Describe the reactions of organic functional groups and relate them to metabolic pathways.

    7. Identify and explain the reactions that form carbohydrates, lipids, proteins and nucleic acids. 8.Describe and draw: structural isomers, geometric isomers, stereoisomers.

    9. Differentiate glycosidic linkages, anomerism, metabolic value, and optical rotation between different classes of carbohydrates.

    10. Classify lipids and discuss their physiological importance.

    11. Relate saponification, hydrolysis and esterification to lipids.

    12. Classify amino acids based on their chemical structure.

    13. Relate the structure of polypeptides to the amino acids it contains and to peptide bonds.

    14. Describe the interactions between amino acids as they relate to primary, secondary, tertiary and quaternary protein structures and how these are affected by denaturation.

    15. Relate isoelectric point of amino acids to charge, electrophoresis, and zwitterions.

    16. Describe the models of enzyme activity.

    17. Discuss how enzyme activity is affected by pH, temperature, substrate concentration, and enzyme concentration.

    18. Explain the relationship between glycolysis, the Krebs cycle, and the fatty acid spiral.

    19. Describe Adenosine Triphosphate (ATP) production.

    20. Describe the structure and function of DNA and RNA, and relate them to replication, transcription and translation.

    21. Explain protein synthesis and the impact of mutations on protein synthesis.

    22.Design and carry out experiments.

    23.Use standard laboratory equipment appropriately.

    24.Practice standard laboratory safety precautions.

    25.Use chemical reference materials appropriately.

    26.Communicate the results of laboratory work.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 20
    Clinical Contact Hours 0
    Total Contact Hours 70

  
  • CHEM& 139 General Chemistry Prep (5 credits)



    Distribution Area Fulfilled Natural Sciences; General Transfer Elective
    Formerly CHEM 139 - CCN

    Prerequisite MATH 098  with at least a 1.5 grade or placement above MATH 098.

    Course Description
    Designed to introduce the science major student to mathematical and chemical principles needed for a successful experience in their science studies. Includes problem solving, graphs, calculator use, atomic structure, periodic properties, inorganic nomenclature, the mole, balancing equations and stoichiometry.

    Course Content
    A. scientific notation
    B. significant figures
    C. metric system
    D. dimensional analysis
    E. graphing
    F. calculator use
    G. basic atomic structure
    H. periodic properties
    I. inorganic nomenclature
    J. the mole
    K. balancing equations
    L. stoichiometry

    Student Outcomes
    1. Exhibit proficiency using a scientific calculator.

    2. Express and manipulate numbers using scientific notation and significant figures.

    3. Recognize the importance of significant figures in measurements.

    4. Apply significant figures to measurements.

    5. Solve problems using units and dimensional analysis including cubed units such as m3 to cm3 and density.

    6. Generate and use conversion factors from available information.

    7. Construct and interpret graphs.

    8. Describe the fundamental organization of the periodic table.

    9. Describe the fundamental differences between the states of matter.

    10. Describe the basic structure of an atom.

    11. Use inorganic nomenclature system including a discussion of the properties of common acids and bases and their pH.

    12. Predict when an ionic or covalent bond will form.

    13. Relate the mass of a substance to the concept of the mole and Avogadro’s number.

    14. Write and balance chemical equations.

    15. Perform mole-mole, gram-gram, percent and theoretical yield calculations from a balanced equation.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CHEM& 141 General Chemistry I: Non-Lab (5 credits)



    Distribution Area Fulfilled Natural Science; General Transfer Elective
    Prerequisite CHEM& 139 , with a grade of at least 1.5, or a year of high school chemistry, with a grade of at least a C; AND MATH& 141 , with a grade of at least 1.5 (or may be taken concurrently); OR instructor permission.

    Course Description
    The 1st quarter of general chemistry for Interservice Physician Assistant Program students. Provides the chemical background to understand physiology, pathology, diagnosis, and treatments. Not a lab class.

    Course Content
    A. Measurement
    B. Significant figures
    C. Dimensional analysis
    D. Fundamentals of atomic structure
    E. Quantum Theory
    F. Periodic properties
    G. Stoichiometry
    H. Solutions
    I. Chemical reactions in solution
    J. Thermochemistry

    Student Outcomes
    1. Write and balance equations for several types of chemical reactions.

    2. Explain the relationship between reactants and products in a chemical reaction by calculating stoichiometric qualities, and evaluating the reasonableness and accuracy of these calculations. 

    3. Describe gaseous behavior and gas laws using kinetic molecular theory.

    4. Explain the role of heat transfer in chemical and physical processes and apply these to thermodynamics.

    5. Describe the historical development of atomic theories.

    6. Explain chemical and physical properties of elements by applying current atomic theories.

    7. Demonstrate via multiple modalities how course-specific concepts and theories apply to physiology, pathology, diagnosis and treatments.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, and synthesize information and ideas in order to construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CHEM& 142 General Chemistry II: Non-Lab (5 credits)



    Distribution Area Fulfilled Natural Science; General Transfer Elective
    Prerequisite CHEM& 141  with a grade of at least 1.5, or instructor permission.

    Course Description
    The 2nd quarter of general chemistry for Interservice Physician Assistant Program students. Provides the chemical background to understand physiology, pathology, diagnosis, and treatments. Not a lab class.

    Course Content
    A. Bonding theory
    B. Molecular structures
    C. Intermolecular forces
    D. States of matter
    E. An introduction to second law of thermodynamics
    F. Kinetics
    G. Equilibrium and Le Chatlier’s principle
    H. Acids and bases
    I. Solubility; Slightly soluble salts

    Student Outcomes
    1. Using modern bonding theories, draw Lewis structures and use them to explain the geometry and polarity of covalent bonds Identify the different types of intermolecular forces to explain how their strengths influence the physical properties of matter.

    2. Describe, both quantitatively and qualitatively, the various aspects of mixtures including concentration, solubility, and colligative properties.

    3. Apply the 2nd law of thermodynamics and its applications to chemical systems.

    4. Describe factors that affect rates of chemical reactions and apply rate laws to calculate rate order and activation energy.

    5. Describe, predict, and calculate the outcomes resulting from the interaction of acids, bases, buffers and salts and complex ions, using the concept of chemical equilibrium Demonstrate via multiple modalities how course-specific concepts and theories apply to physiology, pathology, diagnosis and treatments

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, and synthesize information and ideas in order to construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CHEM& 161 General Chemistry w/Lab I (5 credits)



    Distribution Area Fulfilled Natural Sciences with Lab; General Transfer Elective
    Formerly CHEM 140 - CCN

    Prerequisite CHEM& 139 with a grade of at least 1.5 or a year of High School chemistry and MATH& 141 with a grade of at least 1.5 (or may be taken concurrently) or instructor permission.

    Course Description
    The first quarter of a three quarter sequence in general chemistry for science and engineering majors. The course covers measurements, significant figures, dimensional analysis, fundamentals of atomic structure, stoichiometry, reactions, gas laws, thermochemistry, and an introduction to solutions. Lab included.

    Course Content
    A. Measurements
    B. Significant figures
    C. Dimensional analysis
    D. Fundamentals of atomic structure
    E. Stoichiometry
    F. Solutions
    G. Chemical reactions in solution
    H. Thermochemistry

    Student Outcomes
    1. Write and balance equations for several types of chemical reactions.

    2. Calculate stoichiometric quantities using stoichiometric relationships and determine the reasonableness of answers. 

    3. Apply kinetic molecular theory to describe gaseous behavior and gas laws.

    4. Explain the role of heat transfer in chemical and physical processes and apply these to thermodynamics.

    5. Use a variety of course-specific laboratory techniques to safely carry out lab procedures and describe the results.

    6. Demonstrate via multiple modalities (e.g. case studies, labs, projects) how course-specific concepts and theories apply to and influence the broader world.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 40
    Lab Contact Hours 20
    Clinical Contact Hours 0
    Total Contact Hours 60

  
  • CHEM& 162 General Chemistry w/Lab ll (5 credits)



    Distribution Area Fulfilled Natural Sciences with Lab; General Transfer Elective
    Prerequisite CHEM& 161 with a grade of at least 1.5, or instructor permission.

    Course Description
    The second quarter of a three quarter sequence in general chemistry for science and engineering majors. The course covers bonding theory, molecular structures, states of matter, quantum theory, periodic properties, atomic structure, intermolecular forces and an introduction to the second law of thermodynamics. Lab included.

    Course Content
    A. Quantum theory
    B. Periodic properties
    C. Bonding theory
    D. Molecular structures
    E. Intermolecular forces
    F. States of matter
    G. An introduction to the second law of thermodynamics

    Student Outcomes
    1. Describe the historical development of atomic theories and apply them in order to explain the chemical and physical properties of the elements.

    2. Using modern bonding theories, create Lewis structures and use them to explain the geometry and polarity of covalent compounds.

    3. Identify the different types of intermolecular forces and explain how their strengths influence the physical properties of matter.

    4. Describe, both quantitatively and qualitatively, the various aspects of mixtures including concentration, solubility, and colligative properties.

    5. Apply the 2nd law of thermodynamics and its applications to chemical systems.

    6. Use a variety of course-specific laboratory techniques to safely carry out lab procedures and describe the results.

    7. Demonstrate via multiple modalities (e.g. case studies, labs, projects) how course-specific concepts and theories apply to and influence the broader world.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 40
    Lab Contact Hours 20
    Clinical Contact Hours 0
    Total Contact Hours 60

  
  • CHEM& 163 General Chem w/Lab III (5 credits)



    Distribution Area Fulfilled Natural Sciences with Lab; General Transfer Elective
    Formerly CHEM 160 - CCN

    Prerequisite CHEM& 162 with a grade of at least 1.5, or instructor permission.

    Course Description
    The last quarter of a three quarter sequence in general chemistry for science and engineering majors. The course covers kinetics, equilibrium, oxidation/reduction reactions, acids and bases, slightly soluble salts, and electrochemistry. Lab included.

    Course Content
    A .Kinetics
    B. Equilibrium
    C. Oxidation/reduction reactions
    D. Acids and bases
    E. Slightly soluble salts
    F. Electrochemistry

    Student Outcomes
    1. Describe factors that affect rates of chemical reactions.

    2. Apply rate laws to calculate rate order, activation energy, and evaluate plausibility of reaction mechanisms.

    3. Describe the condition of chemical equilibrium using Le Chatelier’s principle and calculate the condition of chemical equilibrium through acid base reactions, solubility, and complex ion formations. 

    4. Describe, predict, and calculate outcomes resulting from the interaction of acids, bases, buffers and salts.

    5. Describe how oxidation-reduction reactions are used to construct and operate electrochemical cells.

    6. Calculate cell potential, equilibrium constants, and Gibbs free energy within different types of chemical cells.

    7. Use a variety of course-specific laboratory techniques to safely carry out lab procedures and describe the results.

    8. Demonstrate via multiple modalities (e.g. case studies, labs, projects) how course-specific concepts and theories apply to and influence the broader world.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 40
    Lab Contact Hours 20
    Clinical Contact Hours 0
    Total Contact Hours 60

  
  • CHEM& 261 Organic Chemistry w/Lab I (6 credits)



    Distribution Area Fulfilled Natural Sciences with Lab; General Transfer Elective
    Formerly CHEM 220 - CCN

    Prerequisite CHEM& 163 with a grade of at least 1.5, or instructor’s permission.

    Course Description
    The first quarter of a three quarter sequence in organic chemistry for university transfer, designed for science majors, pre-medical, pre-dental and other pre-professional curricula. Structure, nomenclature, physical properties, reactions, and synthesis of the main types of organic compounds. Lab included.

    Course Content
    A. Review of significant General Chemistry: covalent bonding, molecular structure, orbital hybridization
    B. Acid/Base Theory
    C. Overview of functional groups
    D. Alkanes and cycloalkanes: nomenclature, conformational analysis, chemical reactions of alkanes
    E. Stereochemistry: chiral molecules, stereospecific and stereoselective reactions
    F. Nucleophilic Substitution Reactions
    G. Elimination Reactions
    H. Alkenes and Alkynes: nomenclature, properties, reactions, synthesis
    I. Fundamental Laboratory Techniques
    J. Infrared Spectroscopy

    Student Outcomes
    1. Use the structure and bonding in organic compounds to predict physical and chemical properties.

    2. Convert between structures and names of hydrocarbons in order to be able to communicate organic concepts and reactions.

    3. Recognize isomerism (constitutional isomers and stereoisomers) and describe its effect on chemical and physical behavior.

    4. Write arrow-pushing reaction mechanisms illustrating the flow of electrons for acid-base, substitution, elimination, and addition reactions, and use them to predict the progress of chemical reactions.

    5. Use a variety of course-specific laboratory techniques to safely carry out lab procedures and describe the results.

    6. Demonstrate via multiple modalities (e.g. case studies, labs, projects) how course-specific organic chemistry concepts and theories apply to and influence the broader world.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 40
    Lab Contact Hours 40
    Clinical Contact Hours 0
    Total Contact Hours 80

  
  • CHEM& 262 Organic Chemistry w/Lab II (6 credits)



    Distribution Area Fulfilled Natural Sciences with Lab; General Transfer Elective
    Formerly CHEM 221 - CCN

    Prerequisite CHEM& 261 with a grade of at least 1.5, or instructor permission.

    Course Description
    The second quarter of a three quarter sequence in organic chemistry for university transfer, designed for science majors, pre-medical, pre-dental and other pre-professional curricula. Includes Lab.

    Course Content
    A. Nuclear Magnetic Resonance Spectrometry
    B. Mass Spectrometry
    C. Ultraviolet-Visibile (UV-Vis) Spectroscopy
    D. Free Radical Reactions
    E. Alcohols and Ethers
    nomenclature, synthesis of alcohols, reactions of alcohols, synthesis and reactions of ethers
    F. Organic Redox Reactions
    organometallic compounds, Grignard reactions
    G. Conjugated Unsaturated Systems
    resonance, 1,4 addition, Diels-Alder reaction
    H. Aromatic Compounds
    benzene, electrophilic aromatic substitution, Friedel-Crafts reaction
    I. Aldehydes and Ketones
    additions to the carbonyl group

    Student Outcomes
    1. Explain the principles behind various spectroscopic techniques and use the produced spectra to determine molecular structures.

    2. Write arrow-pushing reaction mechanisms illustrating the flow of electrons and use them to predict the progress of chemical reactions, including free-radical reactions, redox reactions, organometallic reactions, and reactions involving addition to aldehyde and ketone carbonyl groups.

    3. Identify organic redox reactions and indicate when to use appropriate redox reagents.

    4. Describe the nomenclature, reactions, and syntheses of alcohols and ethers.

    5. Describe organometallic compounds and demonstrate the use of Grignard reagents in syntheses.

    6. Using various theories of bonding, explain the enhanced stability of conjugated unsaturated systems, including aromatic systems, and the specific reactions they are involved in.

    7. Use a variety of course-specific organic lab techniques to safely carry out reactions and isolate natural products.

    8. Demonstrate via multiple modalities (e.g. case studies, labs, projects) how course-specific organic chemistry concepts and theories apply to and influence the broader world.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Lecture Contact Hours 40
    Lab Contact Hours 40
    Clinical Contact Hours 0
    Total Contact Hours 80

  
  • CHEM& 263 Organic Chem w/Lab III (6 credits)



    Distribution Area Fulfilled Natural Sciences with Lab; General Transfer Elective
    Formerly CHEM 222 - CCN

    Prerequisite CHEM& 262 with a grade of at least 1.5, or instructor permission.

    Course Description
    The third quarter of a three quarter sequence in organic chemistry for university transfer, designed for science majors, pre-medical, pre-dental and other pre-professional curricula. Further discussion of the properties and transformations of organic molecules, including biomolecules. Lab included.

    Course Content
    A. Aldehydes and Ketones reactions at the alpha-carbon, chemistry of enolate ions, aldol reactions
    B. Carboxylic Acids derivatives of carboxylic acids: acyl halides, acid anhydrides, esters, amides nucleophilic substitution at acyl carbon
    C. Amines: physical and chemical properties
    D. Beta-Dicarbonyl Compounds
    E. Phenols and Aryl Halides nucleophilic aromatic substitution
    F. Carbohydrates, Lipids, Proteins, and Nucleic Acids

    Student Outcomes
    1. Explain the formation and reactions of enolate ions using arrow-pushing mechanisms illustrating the flow of electrons. 

    2. Describe the structure, reactivity, and synthesis of carboxylic acids and carboxylic acid derivatives.

    3. Describe the structure, reactivity, and synthesis of amines.

    4. Identify the structure and explain the basic functions of the major biological molecules (carbohydrates, lipids, proteins, nucleic acids).

    5. Use multiple course-specific organic lab techniques to safely carry out a variety of processes, including the design and implementation of self-generated lab projects.

    6. Demonstrate via multiple modalities (e.g. case studies, labs, projects) how course-specific organic chemistry concepts and theories apply to and influence the broader world.

    Degree Outcomes
    Natural Sciences: Graduates use the scientific method to analyze natural phenomena and acquire skills to evaluate authenticity of data/information relative to the natural world.

    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 40
    Lab Contact Hours 40
    Clinical Contact Hours 0
    Total Contact Hours 80


College Success

  
  • COLLG 110 College Success (3 credits)



    Course Description
    Students foster self-efficacy by reflecting on and modifying learning strategies, and applying holistic decision making toward personal, academic, and work goals.

    Course Content
    A. Career research
    B. Education planning
    C. College services and resources
    D. Information competency
    E. Reading strategies and practices
    F. Learning strategies
    G. Holistic assessment preparation
    H. Note taking
    I. Fixed and growth mindsets
    J. Brain plasticity
    K. Metacognition and metacognitive reflection
    L. Time management
    M. Social capital
    N. Communication and interaction with the college community
    O. Small group and collaborative learning
    P. Utilizing syllabi
    Q. Personal interests, values, skills, and strengths
    R. Goal setting

    Student Outcomes
    1. Assess and reflect on interests, values, skills, and strengths in order to continually explore and affirm an education and career pathway.

    2. Navigate and use college resources and services in order to pursue personal, academic, and career goals.

    3. Implement study strategies and self-monitoring habits in order to comprehend, retain, and apply learning.

    4. Engage with peers, instructors, and college community in order to build intercultural relationships that foster personal, academic, and career success.

    5. Assess and develop self-efficacy in order to support success.

    Degree Outcomes
    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 30
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 30

  
  • COLLG 112 Trio College Transfer Planning (2 credits)



    Prerequisite Must be enrolled in TRIO.

    Course Description
    Interactive capstone course designed for students to support development of personal and academic skills required for success at a four-year school. Topics include networking, mentoring, overcoming personal life challenges, expanding and expounding on a previous exploration in self-awareness and values clarification, and personal preparation for transition to a four-year college. Students will learn how to select a four-year college, apply for admissions and financial aid and research academic and social support resources at selected colleges.

    Course Content
    A. Transition planning from Pierce College to transfer institution
    B. Psychology of success
    C. Empowerment strategies
    D. Mentoring
    E. Networking with campus and community resources
    F. Cultural sensitivity and responsibility unique to 4-year institutions

    Student Outcomes
    1. Exercise critical thinking and written communication skills that will be necessary for success in upper-division coursework.

    2. Reflect on educational experiences (both inside and outside of Pierce College) to empower students to confront challenges that may arise at a 4-year college.

    • Portfolio
    • Journal
    • Seminar
    • Class presentations
    • Written evaluations
    • Instructor observation

    3. Determine cultural and social issues that may impact academic success at the 4-year college and develop a plan utilizing empowerment and networking strategies to overcome them.

    • Personal inventories
    • Portfolio
    • Written evaluations
    • Seminar
    • Peer evaluations
    • Class presentations
    • Journal
    • Instructor observation
    • Question & answer session with guest speaker(s)
    • Test

    4. Discuss the role and benefits of a mentor and work with a personal mentor in order to begin developing a network of support at the 4-year college.

    • Personal inventories
    • Written evaluations
    • Question & answer session with guest speaker(s)
    • Journal
    • Portfolio

    5. Develop a portfolio that bridges work here at Pierce to professional/academic aspirations at the transfer institution. The portfolio will also document the student’s preparation for transitioning to a 4-year school.

    • Portfolio


    Degree Outcomes
    Critical, Creative and Reflective Thinking: Graduates will evaluate, analyze and synthesize information and ideas in order to construct informed, meaningful and justifiable conclusions.

    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 20
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 20

  
  • COLLG 115 Personal and Academic Success (5 credits)



    Course Description
    Students foster self-efficacy by reflecting on and modifying learning strategies, and applying holistic decision making toward personal, academic, and work goals. Students develop habits to impact financial and personal wellness. Students cultivate effective collaboration skills.

    Course Content
    A. Career research
    B. Education planning
    C. College services and resources
    D. Information competency
    E. Reading strategies and practices
    F. Learning strategies
    G. Holistic assessment preparation
    H. Note taking
    I. Fixed and growth mindsets
    J. Brain plasticity
    K. Metacognition and metacognitive reflection
    L. Time management
    M. Social capital
    N. Communication and interaction with the college community
    O. Small group and collaborative learning
    P. Utilizing syllabi
    Q. Personal interests, values, skills, and strengths
    R. Goal setting
    S. Teamwork and collaboration
    T. Welllness
    U. Financial literacy

    Student Outcomes
    1. Assess and develop self-efficacy in order to support success.

    2. Assess and intentionally reflect on their interests, values, skills, and strengths in order to continually explore and affirm an education and career pathway.

    3. Implement study strategies and self-monitoring habits in order to comprehend, retain, and apply learning.​

    4. Navigate and use college resources and services in order to pursue their personal, academic, and career goals.

    5. Engage with peers, instructors, and college community in order to build intercultural relationships that foster personal, academic, and career success.

    6. Engage in formal and informal collaborative work.

    7. Assess personal wellness and make changes that positively impact their wellness.

    8. Analyze the fundamental elements of a budget and make decisions based upon the analysis.

    Degree Outcomes
    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50


Communication Studies

  
  • CMST 105 Intercultural Communication (5 credits)



    Distribution Area Fulfilled Humanities; General Transfer Elective
    Formerly SPCH 105

    Course Description
    An examination of the effects of culture upon the process of communication. Using theory and skill development, students are prepared to communicate effectively both within and across cultures.

    Course Content
    A. The parameters of culture and its characteristics (what is and is not culture)

    B. Worldview components

    C. The 5 questions of orientation

    D. Indicators and predictors of cultural arrangement

    E. Influence of culture on verbal and nonverbal message content and transmission

    F. Influence of culture on social episodes (business, health care and education)

    G. Influence of culture on conversational rituals

    H. Influence of culture on building interpersonal relationships

    I. Cultural ethics

    Student Outcomes
    1. Explain and apply field relevant terms such as defining culture, ethnicity, race, diversity in written and/or spoken contexts.
    2. Explain how cultural world views shape cultural value systems and priorities which impact communication choices, and cultural responses to equity and diversity.
    3. Identify key language patterns and components that reinforce cultural world views, such as but not limited to high and low context communication codes.
    4. Delineate language factors that shape translation and interpretation issues and apply it across cultural and global contexts.
    5. Analyze the role of cultures in determining nonverbal behavior through the study of nonverbals (including, but not limited to kinesics, proxemics, paralinguistics, and chronemics).
    6. Identify key cultural factors that shape the forms and norms of how public and private relationships are conducted and apply those factors to their own experiences.  


    Degree Outcomes
    Humanities: Graduates acquire skills to critically interpret, analyze and evaluate forms of human expression, and create and perform as an expression of the human experience.

    Communication: Graduates identify, analyze, and evaluate rhetorical strategies in one’s own and other’s writing in order to communicate effectively.

    Intercultural Engagement: Graduates demonstrate self-efficacy in intercultural engagement to advance equity, diversity, and inclusion through reflections and expressions of cultural humility, empathy, and social and civic engagement and action. Further, graduates examine how identities/positionalities such as races, social classes, genders, sexual orientations, disabilities, and cultures impact perceptions, actions, and the distribution of power and privilege in communities, systems, and institutions.

    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CMST 330 Organizational Communication (5 credits)



    Distribution Area Fulfilled Humanities; General Transfer Elective
    Prerequisite Per SBCTC BAS guidelines, “Junior standing or admission to a baccalaureate program”

    Course Description
    Organizational Communication analyzes informal and formal communication practices in contemporary organizations. The course uses theories to examine and resolve organizational communication dilemmas in the context of a rapidly-changing world.

    Course Content
    A. Understanding organizations as complex systems
    B. Analysis of the structure and consequences of organizational messages (such as their relational and ideological dimensions)
    C. Assessing an organization’s communication practices
    D. Study human communication based case studies
    E. Understand the rules and behaviors that ought to govern organizations
    F. Exposure to major organizational communication theories and models
    G. Exposure to vocabulary of the field
    H. How to conduct a successful meeting
    I. Techniques for conflict resolution

    Student Outcomes
    1. Conduct a communication audit to analyze an organization’s strengths and weaknesses in sending, receiving, sharing, and negotiating information across various stakeholders.

    2. Develop plans for effective organization communication practices across organizational networks to meet organizational goals.

    3. Facilitate small group communications and resolve conflicts by using effective, organizationally appropriate communication strategies.

    4. Apply key theoretical organizational communication frameworks (bureaucracy, rationality, power systems, etc.) and analyze their effects on complex organizational systems.

    5. Analyze various communication contexts (global, regional, cultural, political, etc.) and evaluate how they may impact organizational communication practices.

    6. Analyze how effective and ineffective communication strategies impact organizational efficiency.

    7. Apply specific theories such as Weber’s Classic Organizational Theory of Fixed Structures and Tompkins and Cheney’s Organizational Control theory in order to address workplace communication challenges.

    8. Apply strategies to communicate effectively in diverse settings and rapidly changing contexts.

    Degree Outcomes
    Humanities: Graduates acquire critical skills to interpret, analyze, and evaluate forms of human expression, which can include creation and performance as an expression of human experience.

    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CMST& 101 Introduction to Communications (5 credits)



    Distribution Area Fulfilled Humanities; General Transfer Elective
    Course Description
    An investigation into communication theory including verbal and non-verbal communication. Communication barriers and processes will be studied. The student will also make presentations before the class.

    Course Content
    A. Introduction to the various models of communication
    B. The role of identity, such as gender and culture, in the communication process
    C. The role and structure of verbal messages in the communication process
    D. The role and structure of nonverbal messages in the communication process
    E. The role and skills of effective listening in the communication process
    F. The evolution of the interpersonal relationship
    G. The role of self-disclosure in communication
    H. Effective methods for conflict management

    Student Outcomes
    1. Identify parts of the communication model.

    2. Explain the differences between communication contexts, such as intrapersonal, interpersonal, and small group.

    3. Explain the role of self in shaping communication choices.

    4. Analyze the role of perception in the communication process.

    5. Identify factors that affect communicating with persons of different cultures.

    6. Demonstrate knowledge of the basic components and characteristics of language.

    7. Define and identify nonverbal codes and their functions.

    8. Identify and explain how reasoning affects communication.

    9. Acquire empathic listening techniques.

    10. Demonstrate understanding of the reasons we seek relationships.

    11. Describe how roles and norms are developed.

    12. Acquire skills in conflict management and group climate development.

    Degree Outcomes
    Humanities: Graduates acquire critical skills to interpret, analyze, and evaluate forms of human expression, which can include creation and performance as an expression of human experience.

    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Critical, Creative and Reflective Thinking: Graduates will evaluate, analyze and synthesize information and ideas in order to construct informed, meaningful and justifiable conclusions.

    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CMST& 102 Intro to Mass Media (5 credits)



    Distribution Area Fulfilled Humanities; General Transfer Elective
    Formerly JOURN 101 - CCN

    Course Description
    An analysis of the role of mass media in society with an emphasis on historical and current impacts, economics and convergence in the industries, and the ability to shape individual and community perceptions.

    Course Content
    A. The structure of the mass media industry today and its impact upon American society.

    B. The social and historical development of the mass marketing concept.

    C. Major social issues of mass media such as censorship, military and the media, and media violence.

    D. Market forces that drive the media such as ratings and competition.

    E. The impact that the public can make in shaping media decision-making.

    Student Outcomes
    1. Identify techniques of mass media to explain the impact on individuals and society.

    2. Identify key owners and key technological shifts in media to explain media economics, consolidation, convergence, and demassification. 
    3. Critically analyze how mass media is a cultural, political and economic institution.

    4. Using concepts and terminology from the discipline analyze how issues of diversity and self-awareness impact media effects.

    5. Apply mass media function to contemporary issues such as stereotyping, censorship, and violence.

    6. Identify key technological advances in media to explain media convergence and demassification.

    7. Examine how media shape reality and content.



    Degree Outcomes
    Humanities: Graduates acquire skills to critically interpret, analyze and evaluate forms of human expression, and create and perform as an expression of the human experience.

    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Critical, Creative and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CMST& 210 Interpersonal Communication (5 credits)



    Distribution Area Fulfilled Humanities; General Transfer Elective
    Course Description
    This course focuses on the theoretical and applied exploration of interpersonal communication as a tool for building and maintaining relationships.

    Course Content
    A. Perceptual process
    B. Significant perceptual lenses, such as gender, race, and culture, in shaping one’s understanding of and interpersonal participation in the world
    C. Healthy self-awareness
    D. Impacts of perception and self-awareness on communication choices within relationships
    E. Ethical and appropriate self-disclosure in relationships
    F. The cycle of relationship development through various models, such as, but not limited to, Mark Knapp’s 10 steps.
    G. Techniques for effective conflict management
    H. Techniques for creating supportive communication climates

    Student Outcomes
    1. Explain the importance and development of interpersonal communication.
    2. Identify and apply individually centered theories of interpersonal communication to an experience, for the purpose of understanding the role of self in communication choices.
    3. Identify and apply discourse or interaction-based theories of interpersonal communication to an interaction, for the purposes of improving interactions with others and reducing conflict.
    4. Identify and apply relationship-oriented theories of interpersonal communication to a relationship, for the purposes of improving and maintaining interpersonal relationships.
    5. Understand and explain the importance of different identities and/or positionalities in interpersonal interactions.
    6. Identify and demonstrate techniques for creating supportive communicative climates.


    Degree Outcomes
    Humanities: Graduates acquire skills to critically interpret, analyze and evaluate forms of human expression, and create and perform as an expression of the human experience.

    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CMST& 220 Fundamentals of Public Speaking (5 credits)



    Distribution Area Fulfilled Humanities; General Transfer Elective
    Formerly SPCH 110 - CCN

    Course Description
    A beginning course in public speaking, requiring frequent presentations before the class, emphasizing speech organization, audience analysis, organization, and delivery.

    Course Content
    A. Unique elements of public speaking contexts 
    B. Topic selection skills 
    C. Strategies for audience analysis and adaptation 
    D. Structuring introductions and conclusions 
    E. Structuring informative and persuasive speeches 
    F. Writing Outlines 
    G. Structuring fact, value, and policy claims 
    H. Researching and using a variety of proofs and supports for data 
    I. Critiquing Public Address 
    J. Ethical speaker conduct 
    K. Delivery skills
    L. Persuasive Strategies and argument analysis. 

    Student Outcomes
    1. Construct speeches that integrate a balance of the two elements of proof in public speaking, which includes highly credible research and inartistic proof (such as ethos, pathos, and logos).
    2. Create preparation and speaking outlines that follow appropriate arrangement to the corresponding speech purpose so they can deliver speeches that contain all desired content.  
    3. Integrate elements of rhetorical style (such as varied word choice or kairos) into speeches and outlines to deliver speeches and presentations that engage audiences. 
    4. Create speeches from a variety of delivery methods to include, but are not limited to extemporaneous and manuscript speech delivery.
    5. Integrate concepts of skilled speech delivery, (such as eye contact, physical and facial gestures, vocal variety, and articulation) into their speeches to help aid in delivering meaning and gauge audience understanding for speech adaptation. 
    6. Assess and appraise their speeches and those of their peers to improve students’ understanding of and apply rhetorical concepts to public speaking.


    Degree Outcomes
    Humanities: Graduates acquire skills to critically interpret, analyze and evaluate forms of human expression, and create and perform as an expression of the human experience.

    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Information Competency: Graduates will be able to seek, find, evaluate and use information, and employ information technology to engage in lifelong learning.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CMST& 230 Small Group Communication (5 credits)



    Distribution Area Fulfilled Humanities; General Transfer Elective
    Formerly SPCH 115 -CCN

    Course Description
    Understanding the principles and processes of communication within groups. The course uses theory with practice in participating in group presentations and meetings.

    Course Content
    A. The group communication model: The group as a system/group climate and structure

    B. Early structure of a group– orientation

    C. Managing change: newcomers

    D. Assessing roles through understanding Leadership and Followership styles

    E. Effects of gender and culture in small groups

    F. Conflict management/managing change and difficult group members

    G. Effective, ineffective and defective decision-making strategies

    Student Outcomes
    1. Identify key components of the small group context that make it an unique form of communication (such as but not limited to: how the group is a system, how a group uses and is affected by inputs, through puts and outputs, synergy and interconnectedness).
    2. Identify the stages of the group cycle (such as what are the four stages and what types of rhetorical behaviors are signs that a group is in that stage).
    3.  Analyze how significant perceptual factors such as race, culture and gender influence the development of a group’s behavior patterns such as how a group manages conflict, approaches problem solving and relationship building.
    4. Distinguish a variety of followership behaviors in a group and their affect on the group process.
    5. Distinguish a variety of leadership styles and their affect on the group process.
    6. Identify different sources of power possessed by group members.
    7. Demonstrate effective conflict management and problem solving techniques for managing effective groups.


    Degree Outcomes
    Humanities: Graduates acquire skills to critically interpret, analyze and evaluate forms of human expression, and create and perform as an expression of the human experience.

    Effective communication: Graduates identify, analyze, and evaluate rhetorical strategies in one’s own and others’ writing in order to communicate effectively.

    Critical, Creative and Reflective Thinking: Graduates will evaluate, analyze and synthesize information and ideas in order to construct informed, meaningful and justifiable conclusions.

    Global Citizenship: Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts of choices, actions, and contributions for the creation of sustainable and equitable systems.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50


Computer Information Systems

  
  • CIS 103 Online Learning: Getting Started (2 credits)



    Prerequisite Regular access to the Internet and familiarity with Web and E-mail.

    Course Description
    Through an introductory online experience, the student will learn about how online courses work and the personal preparation required for successful learning online. Topics covered include technical preparation, navigating the online course environment, online relationships, and how online learning differs from face-to-face instruction. The class will help students identify when and how online learning is best incorporated into their educational activities.

    Course Content
    I. Introduction: Overview of the course, Blackboard Profile Set-up, Readiness Self-Assessment
    II. Technical Preparation: Computer Basics, Software Applications
    III. Navigating the Online Course Environment
    IV. Online Relationships: Writing Clearly, Reviewing Classmates’ Work, Contributing to the
    Online Environment
    V. Online Learning: Face-to-face vs. Online Classrooms, Determining Relevance of Social
    Trends, Personal Motivational Strategies, Using Online Resources Effectively

    Student Outcomes
    1. Access and navigate an online classroom. (A, B,C, D, E)

    2. Review classmates’ work, communicating ideas and opinions constructively in online classroom activities and discussion forums. (B, D)

    3. Compare the characteristics of face-to-face and online instruction. (B, C)

    4. Determine personal relevance of social trends in online learning. (B, C)

    5. Identify personal motivational strategies for successful online learning. (B, C)

    6. Demonstrate basic productivity software skills, e.g., Word, Excel, PowerPoint. (A,B,C D)
    7. Follow written instructions. (B, D)

    8. Write clearly, using acceptable grammar, complete sentences, punctuation, etc. (B, D)

    9. Contribute to the creation of a collaborative online learning community (A, B, D)

    10. Use Web-based search tools and library resources to gather information. (B, C)

    Degree Outcomes
    Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning. Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Lecture Contact Hours 20
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 20

  
  • CIS 121 Introduction to Computer Information Systems (5 credits)



    Course Description
    Introduction to computer basics including the history of computers, hardware and software. Survey of technology, nomenclature, productivity tools, and current programming language(s).

     

    Course Content
    A. Hardware
    B. Internet
    C. Software
    D. Networks
    E. Programming Languages
    F. Computer Careers

    Student Outcomes
    1. Explain computing basics and current technology trends

    2. Define and give examples of hardware, software, operating systems and computer applications

    3. Explain networks, including the internet, web constructs and applications

    4. Define cloud computing concepts

    5. Define common privacy and security issues associated with computing

    6. Discuss societal issues as they relate to social media and internet usage

    7. Edit and create programs using logic control structures such as if/then/else

    Degree Outcomes
    Information Competency: Graduates will be able to seek, find, evaluate and use information, and employ information technology to engage in lifelong learning.

    Program Outcome: Use information systems and networks in a responsible and ethical manner. Research, analyze and integrate information to stay current. Demonstrate an understanding of enterprise client-server computing.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CIS 122 Introduction to Computer Programming (5 credits)



    Prerequisite CIS 121  and MATH& 107  or higher, both with a a grade of 2.0 or higher, or instructor permission.

    Course Description
    Introduction to computer programming concepts, design, and development using structured logic.  Learn introductory data structures and object-oriented programming.  Use pseudocode, flowcharts, and basic algorithms.  Use current Integrated Development Environments (IDEs) and frameworks. Introduction to code versioning and repository management. 

    Course Content
    A. Programming Syntax B. Basic Data Structures C. Structured Programming D. Intro to Object Oriented Programming E. Flowcharts and Pseudocode F. Debugging and Exceptions Handling

    Student Outcomes
    1. Create and modify programs using control statements, selections, functions, basic data types and data structures

    2. Apply basic algorithms and design constructs, such as nested and non-nested selection and looping to the programming process

    3. Evaluate programs and use comments to enhance their readability, clarity and maintainability

    4. Apply basic debugging strategies and exceptions handling

    5. Compare and contrast procedural programming with object-oriented programming

    6. Define basic computer programming terms and concepts

    Degree Outcomes
    Creative and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Program Outcome: Model, design, develop and code data applications to meet user needs. Research, analyze and integrate information to stay current

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CIS 123 Introduction to Object Oriented Programming (OOP) (5 credits)



    Prerequisite CIS 122 with 2.0 or higher or instructor permission.

    Course Description
    Introduction to Object Oriented Programming (OOP). Application of the concepts of inheritance, polymorphism, abstraction and encapsulation. Addresses classes, objects, and methods. Introduces effective program techniques, basic data structures, error handling, code versioning, and repository management.

    Course Content
    A. General programming terms and concepts
    B. Object-oriented Programming Concepts - inheritance, polymorphism, encapsulation, and abstraction  C. Object-Oriented Design Methods
    D.Exceptions Handling
    E. Lists, Collections, and other Data Structures
    F. Code Maintainability/Reusability/Modularity

    Student Outcomes
    1. Develop object-oriented programs utilizing control structures, methods, event handlers, and basic algorithms

    2. Apply object-oriented programming (OOP) concepts using basic classes, interfaces, and generic and collection objects. 

    3. Design programs using Unified Modeling Language (UML) diagrams

    4. Apply debugging concepts and implement exceptions handling

    5. Demonstrate OOP program concepts using inheritance, polymorphism, abstraction, and encapsulation

    Degree Outcomes
    Creative and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Program Outcome: Model, design, develop and code data applications to meet user needs. Research, analyze and integrate information to stay current.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CIS 124 Introduction to JavaScript (JS) (5 credits)



    Prerequisite CIS 121  with a grade of at least 2.0 and MATH& 107  with a grade of at least 2.0, or instructor permission.

    Course Description
    Introduction to JavaScript (JS) applications. Learn to program in JavaScipt, and script the DOM (document object model), using current frameworks.

    Course Content
    A. JavaScript syntax and frameworks
    B. Basic scripts, objects and events
    C. Object-oriented programming
    D. Design, Testing, and Debugging

    Student Outcomes
    1. Code JavaScript statements, objects, functions, and events
    2. Use and script the JavaScript DOM (Document Object Model) 
    3. Test and debug JavaScript (JS) applications
    4. Integrate front-end scripts and applications i.e., HTML, CSS, and JavaScript
    5. Apply current JavaScript (JS) frameworks such as jQuery, React, Node, Vue


    Degree Outcomes
    Core Abilities Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Program Outcomes: Model, design, develop and code data applications to meet user needs

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CIS 130 Productivity Software (5 credits)



    Course Description
    Learn the most popular software applications used for word processing, spreadsheet, database management, presentation, and note taking purposes using various local and cloud-based storage.

    Course Content
    A. Electronic file management
    B. Multimedia
    C. Word processing, spreadsheet, database, presentation and note taking application software
    D. Computer Communications
    E. Computer Careers

    Student Outcomes
    1. Create, edit, format, and print/present documents using word processing, spreadsheet, presentation, note taking and database management applications.

    2. Maintain a secure, efficient computer system.

    3. Effectively communicate using terminology associated with productivity software and integrated software.

    4. Evaluate the capabilities and limitations of productivity software.

    5. Embed and link charts, graphs, and pictures into documents.

    6. Create an on-screen slide presentation using builds and transitions.

    7. Utilize ethical business practices.

    8. Identify the history and trends of careers involving productivity software knowledge, skills, and abilities.

    9. Collaborate interactively with internet based resources.

    10. Translate technical information into user-appropriate format.

    11. Manage files and the Windows environment.

    Degree Outcomes
    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Program Outcome: Develop queries, forms and reports to meet user information requirements. Communicate effectively; orally and in writing.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CIS 134 Computer Hardware and Operating Systems (5 credits)



    Prerequisite CIS 121  with a grade of at least 2.0, or instructor permission.

    Course Description
    Introduction to the configuration and use of device operating systems, service and support, and client networking and data storage procedures. Hands-on lab exercises provide practical knowledge and experience in various operating system features.

    Course Content
    A. Computer Hardware/Software Installation
    B. Software Troubleshooting
    C. Operating System
    D. Maintenance
    E. Support and Security
    F. Service and Support
    G. Networking Fundamentals

    Student Outcomes
    1. Compare and contrast different operating systems.

    2. Use terminology and functions of operating systems. 

    3. Explain the boot process and create normal and emergency boot files.

    4. Demonstrate intermediate skills in effectively utilizing operating systems such as format, scandisk, defrag, use of switches, back-up and recovery.

    5. Describe general backup, recovery, and protection procedures.

    6. Troubleshoot hardware and software operating system problems.

    7. Describe various ways of defining/changing settings within different operating systems.

    8. Explain options to customize the operating system to accommodate the need for other languages and accessibility for physical limitations.

    Degree Outcomes
    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.

    Program Outcomes:

    Install and troubleshoot system and application software. 

    Apply the skills necessary to administer, configure and troubleshoot client operating systems and hardware. (Network Infrastructure certificate – CNE-NI)

    Demonstrate an understanding of enterprise networking. (CNE-NI)

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CIS 136 Spreadsheet Applications (5 credits)



    Prerequisite MATH 096  or higher; or instructor permission.

    Course Description
    This course introduces basic and advanced spreadsheet design and development mapped to the multiple levels of Microsoft Excel certifications. Topics will include creation and manipulation of spreadsheets, conversion to charts and graphs, and creation of macros. Additional coverage of data validation, data integrity, testing, legal constraints, retention policies, and documentation.

    Course Content
    A. Spreadsheets
    B. Charts and Graphs
    C. Analyze and Manage Data
    D. Spreadsheet Templates
    E. Data Sharing

    Student Outcomes
    1. Demonstrate basic computer usage skills such as saving files, backups, file management, security, and virus checking.

    2. Translate technical information into user-appropriate format.

    3. Solve mathematical, accounting, logical, and statistical problems using spreadsheet capabilities.

    4. Create, modify, and run macros using an appropriate programming/scripting language.

    5. Design and create spreadsheets, graphs, and charts to accurately summarize and document information.

    6. Sort, pivot, and filter data.

    7. Validate and manage data.

    8. Perform goal-seeking and what-if-analysis.

    9. Build and use spreadsheet templates.

    10. Import, convert, link, and export data from one application to another.

    11. Link spreadsheets with other documents.

    12. Organize data using spreadsheet database capabilities.

    Degree Outcomes
    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Program Outcome: Develop queries, forms and reports to meet user information requirements.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CIS 137 Applied Spreadsheet Applications I (2 credits)



    Prerequisite Admission to any BAS program.

    Course Description
    Microsoft Excel is an integral part of most business organizations. It is a robust data tracking, analytical, and decision-making tool used by for-profit and non-profit organizations around the world. It is commonly applied for operational, marketing, and financial computations decision-making. Business professionals who hold Excel certifications demonstrate facility with this powerful software and ability to add value to an organization. This is a beginning spreadsheet course in Microsoft Excel that ties to the first level Microsoft Office Specialist (MOS) certification exam.

    Course Content
    1. Spreadsheets
    2. Calculations
    3. Formatting
    4. Filtering and sorting
    5. Charting and graphing
    6. Data validation and verification

    Student Outcomes
    1. Create, customize, and manage worksheets and workbooks for distribution.

    2. Summarize, organize and format data cells and ranges.

    3. Create, format, filter, and sort Excel tables.

    4. Use Excel functions to perform calculations on data, perform conditional operations, and modify text data.

    5. Create and format charts and objects (such as text boxes, images, and shapes).

    6. Demonstrate basic computer usage skills such as saving files, backups, file management, security, and virus checking.

    7. Translate technical information into user-appropriate format.

    8. Validate and manage data integrity.

    9. Design spreadsheets to meet accessibility requirements.

    Degree Outcomes
    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods. Program Outcome: Develop queries, forms and reports to meet user information requirements.

    Lecture Contact Hours 20
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 20

  
  • CIS 138 Applied Spreadsheet Application II (2 credits)



    Prerequisite CIS 137  with a 2.0 or higher.

    Course Description
    Microsoft Excel is an integral part of most business organizations. It is a robust data tracking, analytical, and decision-making tool used by for-profit and non-profit organizations around the world. It is commonly applied for operational, marketing, and financial computations decision-making. Business professionals who hold Excel certifications demonstrate facility with this powerful software and ability to add value to an organization. This course covers the advanced topics in Microsoft Excel and ties to the second level Microsoft Office Specialist (MOS) certification exam.

    Course Content
    1. Advanced spreadsheet functionality
    2. Templates
    3. Functions
    4. Advanced charting and Trend-lines
    5. Pivot Tables and Pivot Charts
    6. Data security and legal access

    Student Outcomes
    1. Manage workbook options and settings such as templates, ribbons, macros, protection, and versions.

    2. Apply custom number, conditional, filtering, color, style, theme, and international formats and layouts.

    3. Create and use advanced date, time, logical, statistical, financial, and lookup formulas/functions.

    4. Create advanced charts and tables to include trend-lines, dual-axis, chart templates, Pivot Tables, Pivot Charts, and Slicers.

    5. Maintain safe, secure, and valid data and spreadsheet files according to business and legal requirements.

    6. Solve business problems in such fields as accounting, finance, operations, and marketing using spreadsheet capabilities.

    7. Provide legal, owner, and user spreadsheet documentation.

    Degree Outcomes
    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods. Program Outcome: Develop queries, forms and reports to meet user information requirements.

    Lecture Contact Hours 20
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 20

  
  • CIS 155 Special Topics in Computer Information Systems (5 credits)



    Prerequisite Instructor permission only.

    Course Description
    Detailed coverage of a selected computer topic of current interest. Sample topics may include computer languages, hardware, and software development strategies.

    Course Content
    A. Information Systems Technology
    B. Databases
    C. Software Development
    D. Data Analytics

    Student Outcomes
    1. Research and communicate the issues related to the chosen course topic.

    2. Apply the chosen information systems technology to solve a given problem.

    3. Compare and contrast the chosen topic with earlier technologies.

    4. Evaluate the impact of the chosen topic.

    Degree Outcomes
    Core Ability - Information Competency Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning. Program Outcome Accumulate, analyze, and integrate information and skills to maintain current knowledge in the field, workplace, and community.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CIS 169 Introduction to Cloud Fundamentals (5 credits)



    Prerequisite CIS 121  with a 2.0 or higher, or instructor permission.

    Course Description
    An introductory course to cloud computing and cloud computing concepts from current cloud providers. Meets outcomes for introduction to cloud certifications.

    Course Content
    A. Cloud Services
    B. Types of Cloud Computing
    C. Core Resources 
    D. Management Tools
    E. Security
    F. Privacy

    Student Outcomes
    1. Identify the benefits of using cloud services, and categories of cloud services
    2. Identify different types of cloud computing
    3. Describe core Azure architectural components and core resources
    4. Use Azure core solutions and cloud management tools
    5. Identify and apply network security features
    6. Describe identity, governance, privacy and compliance 
    7. Identify methods for planning and managing costs, Service Level Agreements (SLAs) and service lifecycles


    Degree Outcomes
    Core Abilities

    1. Creative and Reflective Thinking: Graduates will evaluate, analyze, synthesize, and generate ideas; construct informed, meaningful, and justifiable conclusions; and process feelings, beliefs, biases, strengths, and weaknesses as they relate to their thinking, decisions, and creations.
    2. Information Competency: Graduates will be able to seek, find, evaluate and use information, and employ information technology to engage in lifelong learning.

    Program Outcomes

    1. Research, analyze and integrate information to learn current technologies
    2. Use information systems and networks in a responsible and secure manner


    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CIS 210 Business Analysis (5 credits)



    Prerequisite CIS 121  with 2.0 or higher or taken concurrently; or instructor permission.

    Course Description
    A study of the Business Analyst profession and generally accepted best practices. This course addresses analysis of the business environment, definition of stakeholder needs and recommendation for IT solutions that enable the organization to achieve its goals.

    Course Content
    A. Business analysis techniques and methodologies
    B. Task/Project Requirements
    C. Problem definition
    D. Creative thinking
    E. Conflict and scope management
    F. Gap analysis

    Student Outcomes
    1. Utilize Business Analysis best practices, tools, techniques and methodologies to meet stakeholder needs.

    2. Identify stakeholders, activities and techniques, management and assessment processes needed to complete the required deliverables.

    3. Analyze and develop training and materials for users.

    4. Develop feasibility studies for development versus acquisition decisions.

    5. Develop testing and implementation methodology and document all processes and solutions.

    6. Use appropriate interview and/or survey techniques to determine stakeholder needs and concerns.

    7. Create comprehensive solutions to business needs that can be delivered within scope.

    8. Manage conflicts with stakeholders.

    9. Manage scope changes with stakeholders.

    10. Identify gaps between proposed, and deployed, solutions versus the original needs and determine necessary changes to meet the required deliverables.

    Degree Outcomes
    Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.

    Program Outcomes:

    Work with stakeholders to understand the healthcare organization.

    Recommend comprehensive IT solutions to meet the business objectives Leverage IT best practices to analyze and present database and information resources that support the mission of the healthcare industry while complying with healthcare industry standards such as HIPAA (Health Insurance Portability and Accountability Act).

    Develop materials and conduct training for users.

    Manage and coordinate or participate in projects with a team using industry standards and methods.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CIS 211 Applied Business Analysis (5 credits)



    Prerequisite Admission to any BAS program.

    Course Description
    This course studies the Business Analyst profession and its generally accepted best practices. This course addresses analysis of the business environment, definition of stakeholder needs, and recommendation for solutions that enable the organization to achieve its goals.

    Course Content
    1. Stakeholder requirements
    2. Business analysis
    3. Elicitation
    4. Solutions documentation
    5. Process modeling

    Student Outcomes
    1. Utilize Business Analysis best practices, tools, techniques and methodologies to meet stakeholder needs.

    2. Select and explain stakeholders, activities and techniques, management and assessment processes needed to complete the required deliverables.

    3. Develop feasibility studies for development versus acquisition decisions.

    4. Develop testing and implementation methodology and document all processes and solutions.

    5. Use appropriate interview and/or survey techniques to determine stakeholder needs and concerns.

    6. Create comprehensive solutions to business needs that can be delivered within scope.

    7. Use effective communication and negotiation skills to mediate and/or resolve conflicts among stakeholders.

    8. Validate and communicate scope definition, changes, and limitations with stakeholders.

    9. Analyze gaps between proposed, and deployed, solutions versus the original needs and determine necessary changes to meet the required deliverables.

    Degree Outcomes
    Information Competency: Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning. Program Outcomes: Manage and coordinate or participate in projects with a team using industry standards and methods.

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

  
  • CIS 215 Introduction to Web Development (5 credits)



    Prerequisite CIS 121 and Math 107 or higher, both with a 2.0 or higher; or instructor permission.

    Course Description
    Introduction to client-side web development using hypertext markup language (HTML), cascading style sheets (CSS), relevant scripting libraries, JavaScript (JS), and current front-end frameworks. Apply client-side scripting for dynamic user interface (UI) presentation. Use current integrated development environment (IDE) to develop and deploy code to the cloud. Explore current tools and techniques in client-side development.

     

    Course Content
    A. Client-side Web Programming
    B. Hypertext Markup Language (HTML)
    C. Client-side frameworks and libraries
    D. Integrated Development Environments (IDEs)
    E. Cascading Style Sheets (CSS)
    F. JavaScript (JS)

    Student Outcomes
    1. Create static web pages utilizing HTML

    2. Utilize CSS to change and develop webpages

    3. Create client-side web pages that utilize  JavaScript and front-end frameworks (jQuery or current library frameworks)

    4. Exchange data and communicate with the web server

    5. Apply loops, iteration and branching techniques, and use basic data structures to store, sort and manipulate data (e.g. arrays, lists)

    6. Retrieve and manipulate data using the Document Object Model (DOM)

    7. Manage repositories and deployment using cloud resources

    Degree Outcomes
    Critical, Creative, and Reflective Thinking: Graduates will evaluate, analyze, and synthesize information and ideas in order to construct informed, meaningful, and justifiable conclusions. 

    Effective Communication: Graduates will be able to exchange messages in a variety of contexts using multiple methods.

    Program Outcome: Model, design, develop and code data applications to meet user needs Research, analyze and integrate information to remain current

    Lecture Contact Hours 50
    Lab Contact Hours 0
    Clinical Contact Hours 0
    Total Contact Hours 50

 

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